NTB13096B

Service Bulletin Details

Public Details for: NTB13096B

Service information if the audio unit needs to be replaced in an applied vehicle for any reason: - replace the audio unit as instructed in the electronic service manual (esm). - register the replacement audio unit serial number w


- 2015 - 2014 -

Classification:
Reference:
EL13-041b
Date:
NTB13-096b
January 14, 2015
AUDIO UNIT REPLACEMENT - NON-NAVIGATION
VEHICLES WITH COLOR DISPLAY AUDIO
The Title, and APPLIED VEHICLES and SERVICE INFORMATION sections have been amended.
No other changes have been made. Discard all previous versions of this bulletin.
APPLIED VEHICLES: 2014-2015 Altima Sedan (L33) 2015 Murano (Z52)
2015 Sentra (B17)
2015 Frontier (D40)
2015 Versa Sedan (N17)
2015 Xterra (N50)
2015 Versa NOTE (E12)
2015 Titan (A60)
2014-2015 Rogue (T32)
APPLIED SYSTEM: Non-navigation audio units with color display ONLY
SERVICE INFORMATION
If the Audio Unit needs to be replaced in
an APPLIED VEHICLE for any reason:
This Bulletin ONLY
applies to vehicles
equipped with this
APPS button

Replace the Audio Unit as instructed in
the Electronic Service Manual (ESM).

Register the replacement Audio Unit serial
number with Nissan Owner Services.
NOTE: The Apps mode will not function
if the Audio Unit serial number is not
registered.
Figure 1
Registering the Replacement Audio Unit
1. Cycle the ignition to ON mode, then confirm the audio system is OFF.
2. Access the system diagnostic menu (see page 2).
Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO
NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle.
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a. Hold down the #2 and #3 preset buttons.
b. While holding, press the #5 preset button three (3) times.
Press 3 times
Hold
Figure 2
3. Select Version Information.
Figure 3
Write this down
4. Scroll through the pages until
you see Bluetooth D/C(Serial #).
xxxxx
5. Write down the number shown for
Bluetooth D/C(Serial #).
Figure 4
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NTB13-096b
6. Register the replacement Audio Unit by calling Nissan Owner Services at:
1-855-426-6628

Listen to the prompts and select the option for the “Nissan Connect Specialist.”

During this call you will be asked for the serial number collected in step 5. The
Nissan Connect Specialist will then walk you through the steps required to register
the Audio Unit.

Nissan Owner Services hours of operation are:
Monday – Saturday: 8:00am to Midnight EST
Closed Thanksgiving, Christmas, and New Years Day
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NTB13-096b


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