PC378

NISSAN
BULLETIN
2015 Pathfinder & Rogue (T32) Transverse Link
Dealer Inventory Inspection
Attention: Dealer Principal, Sales, Service & Parts Managers
Reference: PC378
Date: June 23, 2015
*****Dealer Announcement*****
Nissan is conducting a dealer inventory inspection to inspect the right and left transverse
link pivot bolt to ensure that the locking nut is present and torqued to the correct
specification on certain 2015 Nissan Pathfinder and Rogue (T32) vehicles identified in
SERVICE COMM.
Nissan is asking dealers to replace the locking nut only if the nut is missing or incorrect. It
is expected that very few locking nuts will need to be replaced.
*****What Dealers Should Do*****
1. Verify if vehicles currently in dealer inventory are affected by this inventory
inspection using Service Comm I.D. PC378.
2. If the vehicle in dealer inventory is affected by this inspection, confirm the presence
of the correct locking nut and torque the right and left transverse link pivot bolt to
specification.

If the locking nut is missing or incorrect, locate the correct part number in the
parts catalog and install the correct locking nut.
3. Submit the applicable warranty claim for the action performed and release the
vehicle.
***** Parts Collection *****
As previously mentioned, a very low replacement rate is expected.
Parts replaced under this inspection will be collected. Follow the attached inspection
procedure prior to determining the necessity of replacing any parts.
Pursuant to APRM policy 2.32.13, dealers are expected to comply with the parts return
procedure. Dealers will be charged back for parts and labor found to be out of
compliance with inspection and repair guidelines.
NOTE: Parts requested are VIN and repair order specific. It is important for
dealers to return parts applicable to the VIN and repair order identified.
***** Vehicle Identification – Dealer Inventory *****
A total of 201 2015 Pathfinder and Rogue vehicles are subject to this dealer inventory
inspection and can be identified through two methods:

SERVICE COMM – Beginning June 23th, dealer service departments can
complete an inquiry on SERVICE COMM – I.D. PC378 - to determine if a
vehicle is subject to this dealer inventory inspection.

VIN List – As a courtesy, posted with this announcement is a list of affected
dealer inventory VINs by region, district, and Dealer Code.
***** Dealer Responsibility *****
It is the dealer’s responsibility to check SERVICE COMM -I.D. PC378 - for the status on
each affected vehicle currently in inventory. Nissan requests dealers to perform this
inspection on vehicles in inventory prior to being retailed to ensure customer satisfaction.
***** Inspection Procedure *****
This inspection procedure will be available on ASIST and NNAnet.com.
 ASIST – Go to “Tech Support Info” on the left column of the ASIST opening page.
Under “Tech Support Info”, select “Inventory Vehicle Actions”. A new window will
open where you may access the technical procedures.

NNAnet.com –This procedure can be found on NNAnet.com under My Documents in
the following categories:
o Parts>Campaigns>
o Sales>Campaigns>
o Service>Campaigns>
 PC378
Thank you for your prompt attention to this matter and we apologize for the
inconvenience.
NISSAN NORTH AMERICA, INC.
Aftersales DIVISION
PC378 – 2015 Nissan – Pathfinder (R52) / Rogue (T32) – Transverse (TV) Link
Pivot Locking Nut and Torque Service Inspection
SERVICE PROCEDURE
Driver Side
1. Lift the vehicle using a hoist.
2. On the driver side knuckle,
inspect TV Link Pivot Nut/Bolt
(Figure 1) to ensure it is a locking
nut as pictured in (Figure 2).
TV Pivot Nut
3. If locking nut is present use a
torque wrench and an 18MM
wrench to hold the bolt secure
while checking the torque to the
following spec:

For Pathfinder: TV Link Pivot
Nut/Bolt:
97.5Nm (72 ft-lb)

For Rogue : TV Link Pivot
Nut/Bolt:
Figure 1
Correct Locking Nuts (OK)
102.5Nm (76 ft-lb)
4. On the passenger side knuckle,
inspect TV Link Pivot Nut/Bolt
(Figure 4) to ensure it is a locking
nut as pictured in (Figure 2).
5. If locking nut is present use a
torque wrench and an 18MM
wrench to hold the bolt secure
while checking the torque to the
following spec:

For Pathfinder: TV Link Pivot
Nut/Bolt:
97.5Nm (72 ft-lb)

For Rogue : TV Link Pivot
Nut/Bolt:
102.5Nm (76 ft-lb)
Figure 2
6. If a locking nut is NOT present
(Figure 3) order the correct
locking nut using normal Nissan
Parts ordering system. Using a
torque wrench and an 18 MM
wrench to hold the bolt secure
while torqueing to the following
spec:

Not Correct NON-Locking Nut (Replace)
For Pathfinder: TV Link Pivot
Nut/Bolt:
97.5Nm (72 ft-lb)

For Rogue : TV Link Pivot
Nut/Bolt:
102.5Nm (76 ft-lb)
Figure 3
Passenger Side
TV Pivot Nut
Figure 4
7. Were the TV Link Pivot Locking Nuts present and found to be correctly torqued?
a. If the correct locking nuts are present and correctly torqued:

Submit warranty claim using Op Code PC3780 (see claims info).

Release the vehicle
b. If NON locking TV Link Pivot nuts are found:

Replace TV Link Pivot nuts and torque to proper torque
o Pathfinder: 97.5Nm (72 ft-lb).
o Rogue: 102.5Nm (76 ft-lb).

Submit warranty claim using Op Code PC3781 (see claims info).

Release the vehicle.
c. If the correct locking nuts are found to be UNDER torqued:

Torque TV Link Pivot nuts to proper torque
o Pathfinder: 97.5N-m (72 ft-lb).
o Rogue: 102.5N-m (76 ft-lb).

Submit warranty claim using Op Code PC3782 (see claims info)
PARTS INFORMATION:
Description
Part #
Pathfinder: Locking Nut
Refer to normal parts ordering system for
correct part number
Rogue: Locking Nut
Refer to normal parts ordering system for
correct part number
CLAIMS INFORMATION
Submit claim using the following claims coding:
Work Order Line Type: “CM” Campaign
Campaign: PC378
Claim Type:
PNC:
Symptom:
Diagnosis:
Description:
CM
PC378
ZZ
99
Op Codes Flat Rate
Time
Locking Nut present and
torqued properly – OK
Condition.
PC3780
0.2 hrs.
Parts
Required
on claim
No
Expense
Code
Required
No
Replace Non-Locking Nut
and Torque to spec Repair Needed.
PC3781
0.3 hrs.
Yes
No
Locking Nut present and
NOT Torqued to spec Repair Needed.
PC3782
0.2 hrs.
No
No