NTB11017C

Classification:
Reference:
TF11-001c
Date:
NTB11-017c
August 25, 2015
MURANO AWD AND MURANO CROSSCABRIOLET;
FLUID LEAK FROM TRANSFER ASSEMBLY
This bulletin has been amended to change the Flat Rate Time and Op code for the reseal of the
Transfer Case Assembly. Please discard previous versions of this bulletin.
APPLIED VEHICLES: 2009 - 2014 Murano (Z51) Equipped with AWD
2011 - 2014 Murano CrossCabriolet (Z51)
IF YOU CONFIRM:
Fluid leak from transfer assembly.
NOTE: Please refer to NTB14-057 for conditions demonstrating a fluid leak that should
be considered for repair, and for service information.
ACTION:
Refer to the REPAIR FLOW CHART on page 2.
CAUTION: Failure to follow the REPAIR FLOW CHART and the SERVICE
PROCEDURE (as it applies, including all cautions) may cause transfer assembly fluid
leakage after repairs.
IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you will be
performing. You MUST closely follow the REPAIR FLOW CHART (on page 2) as it contains
information that is essential to successfully completing this repair.
Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO
NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle.
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REPAIR FLOW CHART
The transfer assembly is leaking
a small amount of fluid.
Is the fluid leaking from the right axle seal?
Yes
No
Does the VIN and production
date fall within this range:
JN8AZ18W(*)9W-202328
and March 1, 2009 through
JN8AZ1MW(*)AW-133572
and July 9, 2010
No
Remove the
transfer assembly
and reseal.
(See page 5)
Yes
Replace right side CVT
differential axle seal
(One time use
component)
Replace the
transfer assembly.
(See page 3)
Test for leaks.
Work Completed.
2/13
NTB11-017c
SERVICE PROCEDURE
Transfer Assembly: Determine if Reseal or Replacement
NOTE: If the VIN and production date falls within the range of JN8AZ18W(*)9W-202328
and March 1, 2009 through JN8AZ1MW(*)AW-133572 and July 9, 2010, STOP HERE:
Replace the transfer assembly. Go to Replace Transfer Assembly on this page.
If the VIN and production date does not fall within the range stated above, reseal the
transfer assembly. Go to Reseal Transfer Assembly on page 5.
Replace Transfer Assembly
1. Write down all radio station presets.
Presets
1
2
3
4
5
6
AM
FM 1
FM 2
XM 1
XM 2
XM 3
Bass
Treble
Balance
Fade
Speed Sen.
Vol.
2. Disconnect both battery cables, negative cable first.
3. Replace the transfer assembly.

Refer to the DLN section of the appropriate Electronic Service Manual (ESM), if
needed.
4. Fill the transfer assembly.

For warranty purposes, use the gear oil listed in PARTS INFORMATION only.

For transfer assembly gear oil capacity and filling procedure, refer to the
MAINTENANCE and DLN sections of the appropriate ESM, if needed.
5. Connect both battery cables, negative cable last.
6. Reset / initialize all applied systems i.e., radio, power windows, clock, sunroof, etc.
7. Test the vehicle for transfer assembly related leaks.
3/13
NTB11-017c
Exploded view of typical Murano transfer assembly.
Do not disassemble these
components in the
following procedure
4/13
NTB11-017c
Reseal Transfer Assembly
NOTE: Perform repairs in a clean working environment.
1. Write down all radio station presets.
Presets
1
2
3
4
5
6
AM
FM 1
FM 2
XM 1
XM 2
XM 3
Bass
Treble
Balance
Fade
Speed Sen.
Vol.
2. Disconnect both battery cables, negative
cable first.
3. Remove the transfer assembly.

Refer to the DLN section of the
appropriate ESM, if needed.
NOTE: Perform repairs in a clean
working environment.
4. Remove the seven (7) bolts securing the
pinion sleeve assembly to the transfer
case (see Figure 1).
Figure 1
5. Using a suitable tool, remove the pinion
sleeve assembly from the transfer case
(see Figure 2).
CAUTION: Carefully tap on the
companion flange only (see Figure 2).
Figure 2
5/13
NTB11-017c
6. Remove the pinion sleeve’s O-ring seal
by pinching inward, and then pulling it off
(see Figure 3).
CAUTION: Do NOT use a pick, scribe,
pocket screwdriver, etc., to remove this
seal. Possible scratching where the seal
is seated may cause leakage.
7. Remove the nine (9) bolts securing the
adaptor case to the transfer case. See
Figure 4.
Figure 3
NOTE: The red circled bolts are longer
than the green circled bolts.
8. Remove the adaptor case from the
transfer case by carefully tapping
equally only on the areas noted in
Figure 5 and 6.

Remove its O-ring seal the same way
as in Step 6.
NOTE: The shims (if any) and
bearing race may fall out. Make sure
they are marked so they can be
reinstalled in the same locations
before re-assembly.
Figure 5
Figure 4
Figure 6
6/13
NTB11-017c
9. Carefully remove the drive gear
assembly from the transfer case
(see Figure 7).
NOTE: The shims (if any) and
bearing race may fall out. Make sure
they are marked so they can be
reinstalled in the same locations
before re-assembly.
Figure 7
10. Place the transfer case on wood blocks,
folded shop rags, or equivalent, and then
tap out the seal with a suitable punch
(see Figure 8).
Figure 8
CAUTION: Angle the punch, making
sure it does not scrape the transfer
case’s seal mating surface (see
Figure 9).
Figure 9
7/13
NTB11-017c
11. Place the adaptor case on wood blocks,
and then tap out the seal in the adaptor
case with a suitable tool (see Figure 10).
Figure 10
CAUTION: Tap out only from behind the
seal lip where shown in Figure 11.
12. Clean off all parts (transfer case, pinion
sleeve assembly, etc.).

Figure 11
Inspect the mating surfaces of all
seals for scratches, pitting, etc.
13. Coat the new O-ring seals for adaptor
case and pinion sleeve with oil, and
then install them (no picture shown).
14. Position the transfer case on wood
blocks, and then install its new seal
with tool J-42738 (see Figure 12).

Position the seal’s outside surface
flush with the transfer case’s
surface.
Figure 12
8/13
NTB11-017c
15. Install the drain plug with the sealant
listed in PARTS INFORMATION, and
then torque the drain plug.

For drain plug torque, refer to the
DLN section of the appropriate ESM.
16. Position the adaptor case as shown in
Figure 13, and then install its new seal
with tool J-50367.

Make sure tool J-50367 bottoms out
during seal installation.
Figure 13
NOTE: The same shims (if any) and
bearing race that may have fallen out
of this location must be reinstalled in
this location.
17. Apply masking tape or equivalent
covering over the splined end of the drive
gear assembly as shown in Figure 14.
Figure 14
Bearing Race
18. Make sure the bearing race and any
shims are installed and do not fall out
during assembly.
NOTE: The same shims (if any) and
bearing race that may have fallen out
of this location must be reinstalled in
this location.
Figure 15
9/13
NTB11-017c
19. Position the drive gear assembly on
a wood block, and then install it by
carefully lowering the transfer case
over it (see Figure 16).
Figure 16
20. While holding the drive gear assembly in
place, invert the transfer case and set it
on wood blocks (see Figure 17).
Figure 17
21. Install the adaptor case to the transfer
case (see Figure 18).

Make sure the O-ring seal has been
coated with oil.

Align the dowels in the correct holes.

Carefully tap the adaptor case as
needed.

Make sure the bearing race and any
shims do not fall out during assembly.
Figure 18
10/13
NTB11-017c
22. Apply anti-corrosive oil or equivalent to
the bolts’ threads and seats, and then
install and torque the bolts in a “star”
pattern.
See Figure 19 for bolts location:
 A = 45 mm (1.8 inch) bolts
 B = 30 mm (1.2 inch) bolts
 Bolts torque: 14-16 N•m
(1.5-1.6 kg-m, 10.4-11.8 ft-lb)
23. Install the pinion sleeve assembly (see
Figure 20).

Make sure the O-ring seal has been
coated with oil.

Align the dowels in the correct holes.

Carefully tap on the companion
flange to fully seat the sleeve as
needed (see Figure 20).
Figure 19
24. Apply anti-corrosive oil or equivalent to
the bolts’ threads and seats, and then
install and torque the bolts in a “star”
pattern.

Bolts torque:
26-33 N•m (2.7-3.3 kg-m, 20-24 ft-lb)
Figure 20
25. Replace the right side differential (CVT differential axle seal) oil seal.
CAUTION: Be careful not to scratch the seal surface when removing and installing.
26. Clean off any assembly oil / lube, remove the tape (applied in Step 17), and then install
the transfer assembly.
 Refer to the ESM, if needed.
27. Fill the transfer assembly.

For warranty purposes, use the gear oil listed in PARTS INFORMATION only.

For transfer assembly gear oil capacity and filling procedure, refer to the
MAINTENANCE and DLN sections of the appropriate ESM, if needed.
28. Connect both battery cables, negative cable last.
29. Reset / initialize all applied systems i.e., radio, power windows, clock, sunroof, etc.
30. Test the vehicle for transfer assembly related leaks.
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NTB11-017c
PARTS INFORMATION
DESCRIPTION
PART #
QUANTITY
SEAL – OIL
33142-4N200
1 (a)
SEAL – O RING
38343-AD300
1 (a)
SEAL – OIL, RING GEAR
33111-AD30A
1 (a)
SEAL – O RING, PINION SHAFT SLEEVE
33149-5V210
1 (a)
SEAL – OIL, DIFFERENTIAL CONVERTER HOUSING
38342-06R01
1 (a, b)
(CVT diff axle seal)
80W-90 Diff Oil
999MP-1XGPP0P (a, b, c, d)
NISSAN LIQUID GASKET
999MP-1217HP
(a, c, e)
TRANSFER ASSY
33100-JP11C
1 (b)
(a) Use for transfer assembly reseal.
(b) Use when replacing the transfer assembly.
(c) Nissan Liquid Gasket and 80W-90 Diff Oil are available through the Nissan Maintenance
Advantage program: Phone: 877-NIS-NMA1 (877-647-6621) Website order via link on
dealer portal www.NNAnet.com and click on “Maintenance Advantage” link.
(d) Bill out the Diff Oil under expense code 018. Do not include the Diff Oil part number on
the claim.
(e) Bill out the Nissan Liquid Gasket Sealant under expense code 009. Do not include the
Nissan Liquid Gasket Sealant part number on the claim.
12/13
NTB11-017c
CLAIMS INFORMATION
Submit a Primary Failed Part (PP) line claim using the following claims coding:
DESCRIPTION
PFP
OP CODE
SYM
DIA
FRT
R&I TRANSFER CASE ASSY
(1)
KA01AA
(2)
ZR
32
RPL TRANSFER ASSY
(1)
KA021A
(2)
(1) Refer to the electronic parts catalog (FAST or equivalent) and use the Transfer Case
Assembly part number as the Primary Failed Part (PFP).
(2) Reference the current Nissan Warranty Flat Rate Manual and use the indicated flat rate
time.
OR
Submit a Primary Failed Part (PP) line claim using the following claims coding:
DESCRIPTION
PFP
OP CODE
SYM
DIA
FRT
R&I TRANSFER CASE ASSY
(1)
KA01AA
(2)
ZR
32
RESEAL TRANSFER ASSY
(1)
KX042A
0.9
(1) Refer to the electronic parts catalog (FAST or equivalent) and use the Transfer Case
Assembly part number as the Primary Failed Part (PFP).
(2) Reference the current Nissan Warranty Flat Rate Manual and use the indicated flat rate
time.
Expense Codes:
EXPENSE CODE
009
018
DESCRIPTION
Sealant
Differential Oil
13/13
MAX AMOUNT
$1.30
$6.76
NTB11-017c