A6021532063187_1
Service Bulletin Details
Public Details for: A6021532063187_1
This bulletin contains repair instructions for when the customer hears wind noise, water drip from the headliner or the sunroof opening perimeter seal is distorted or not flush with the roof panel.
- 9999 - 2023 - 2022 - 2021 - 2020 - 2019 - 2018 - 2017 -
Models from 9999
9999 AUDI AUDI |
Models from 2023
2023 AUDI Q5 |
2023 AUDI Q5 SPORTBACK |
2023 AUDI Q7 |
2023 AUDI Q8 |
Models from 2022
2022 AUDI E-TRON |
2022 AUDI Q3 |
2022 AUDI Q5 |
2022 AUDI Q5 SPORTBACK |
2022 AUDI Q7 |
2022 AUDI Q8 |
Models from 2021
2021 AUDI ALLROAD |
2021 AUDI E-TRON |
2021 AUDI Q3 |
2021 AUDI Q5 |
2021 AUDI Q7 |
2021 AUDI Q8 |
Models from 2020
2020 AUDI ALLROAD |
2020 AUDI E-TRON |
2020 AUDI Q3 |
2020 AUDI Q5 |
2020 AUDI Q7 |
2020 AUDI Q8 |
Models from 2019
2019 AUDI ALLROAD |
2019 AUDI E-TRON |
2019 AUDI Q3 |
2019 AUDI Q5 |
2019 AUDI Q7 |
2019 AUDI Q8 |
Models from 2018
2018 AUDI Q5 |
2018 AUDI Q7 |
Models from 2017
2017 AUDI Q7 |
60 Panoramic sunroof opening outer perimeter seal is loose 60 21 53 2063187/1 May 7, 2021. Model(s) Year VIN Range Vehicle-Specific Equipment Q7 2017 - 2023 All Not Applicable Q5 2018 - 2023 All Not Applicable A4 allroad, Q3, Q8, and Audi e-tron quattro 2019 - 2023 All Not Applicable Audi e-tron Sportback 2020 - 2023 All Not Applicable Condition Customer states: One or a combination of the following symptoms: They hear wind noise in the roof area with the sunroof panel closed. They have seen water drip from the headliner area. The sunroof opening perimeter seal is distorted and/or not flush with the roof panel. Technical Background The adhesion of the sunroof opening perimeter seal to the roof panel may be compromised or have failed completely. There could possibly be any degree of detachment any of which could cause the symptoms specified in this TSB. Any detachment whatsoever discovered in the inspection is a possible point of entrance for wind and/or water entry into the cabin. Any detachment must be corrected by replacement of the sunroof opening perimeter seal. Production Solution Not applicable. Page 1 of 8 © 2021 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Service 1. Begin the inspection of the sunroof opening perimeter seal adhesion by fully opening the front sunroof glass panel (Figure 1). Figure 1. Front sunroof panel open. 2. Press the seal downwards and inwards with your fingers until the adhesive tape for the seal is visible (Figure 2). The foam adhesive tape may be stretched but it must not be loose or detached from the roof panel to any degree. Figure 2. Checking the adhesion quality. 3. Figure 3 shows a properly adhered adhesive band. Figure 3. A properly adhered perimeter seal. 4. Repeat this procedure centimeter by centimeter over the entire length of the front sunroof opening. When this is completed, close the front sunroof panel. Page 2 of 8 © 2021 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. 5. Using the same inspection principle used in the inspection of the front portion of the sunroof opening perimeter seal check the seal adhesion in the rear portion of the sunroof opening (Figure 4). Figure 4. Begin inspection of the rear portion of the perimeter seal. 6. Figures 5 – 8 clearly show that the adhesive tape has come loose from the vehicle body. The obvious color and shape difference at the point of contact revealing the gaps is evidence of detachment. Figure 5. Clear evidence of adhesive detachment. 7. A gap in the attachment is revealed in the examples in Figures 5 - 8. Figure 6. Seal adhesive band detachment revealed. Page 3 of 8 © 2021 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Figure 7. Adhesive band detachment. Figure 8. Close-up view of the detachment area from Figure 7. 8. The locations where the adhesion is compromised or has failed is a possible entry point for water into the cabin. The area directly below these openings is outside the area of the sunroof drainage. If any adhesion is found to be compromised or failed to any extent replace the sunroof opening perimeter seal. Follow the procedure in ElsaPro explicitly to ensure proper seal adhesion paying particularly close attention to the adhesion surface preparation. Page 4 of 8 © 2021 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. 9. Remember to set the sunroof panel and rollershade end stop adaptation after reassembly using the sunroof panel and rollershade switches. Refer to TSB 2054505: 60 Sunroof glass panel or sunroof rollershade do not operate for instructions. Warranty Claim Type: 110 up to 48 Months/50,000 Miles. G10 for CPO Covered Vehicles – Verify Owner. If the vehicle is outside any warranty, this Technical Service Bulletin is informational only. Service Number: 6042 Damage Code: 0018 Labor Operations: Sunroof opening perimeter seal inspection 6042 9999 20 TU Front glass tilting roof panel remove and reinstall 6039 1900 (Q8, Q7, Q5, Audi etron quattro, and Audi e-tron Sportback) See SRT with associated operations Roof opening perimeter seal remove and reinstall 6042 1950 (Q8, Q7, Q5, Audi etron quattro, and Audi e-tron Sportback) See SRT with associated operations Roof opening perimeter seal remove and reinstall 6042 1902 (Q3) See SRT with associated operations Front glass tilting roof panel remove and reinstall 60 39 19 00 (A4 allroad) See SRT with associated operations Roof opening perimeter seal remove and reinstall 60 42 19 64 (A4 allroad) See SRT with associated operations GFF 0150 0000 Time stated on the diagnostic Diagnostic Time: Page 5 of 8 © 2021 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. protocol (Max 10 TU) Claim Comment: Road test prior to the service procedure 0121 0002 10 TU Road test after the service procedure 0121 0004 10 TU As per TSB #2063187/1 All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures Manual. Claims are subject to review or audit by Audi Warranty. Required Parts and Tools Always check with your Parts Department and/or ETKA for the latest information and parts bulletins. Part Number Part Description Quantity See ETKA Fasteners, Bolts, Nuts, and Screws as needed per the Repair Manual See ETKA/ELSA D 00940104 0.2 or equivalent surface preparation solvent (e.g. isopropyl alcohol) All Purpose Cleaner Page 6 of 8 © 2021 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. D 355205A2 0.2 or equivalent adhesion promoter (e.g. 3M™ 111 Adhesion Promoter or AC77 Adhesive Primer) Bonding Agent D 00950025 01 (or equivalent) Primer applicator Tool Number Tool Description VAS1978/14A Hot Air Blower Page 7 of 8 © 2021 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. 3356 Roller Additional Information The following Technical Service Bulletin(s) will be necessary to complete this procedure: TSB 2054505, 60 Sunroof glass panel or sunroof rollershade do not operate. TSB 2056944, 60 Water entry into cabin from the sunroof area. All parts and service references provided in this TSB (2063187) are subject to change and/or removal. ©2021 Audi of America, Inc. All rights reserved. The information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites without the prior expressed written permission of the publisher. Page 8 of 8 © 2021 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.