S2108000105

Case Number: S2108000105
Release Date:
April 2021
Symptom/Vehicle Issue: Service Park Sense Message Displayed On Cluster
Customer Complaint/Technician Observation: Owner complains of a service park sense
message displayed on the cluster. Technician observed the cluster message and a DTC setting in the
PAM module, C10171C Sensor Supply Circuit Voltage Out Of Range.
Repair Procedure: Inspect the rear park assist sensor connectors for any signs of water intrusion
at the sensor connectors, clean and secure as needed no parts required. If no issues at the sensor
connectors, trace the X700 circuit sensor supply, back to the park assist module Fig 1, 2.
Fig 1
This document does not authorize warranty repairs. This communication documents a record of past experiences. STAR Online
does not provide any conclusions about what is wrong with the vehicle. Rather, it captures all previous cases known that appear
to be similar or related to the vehicle symptom / condition. You are the expert, and you are responsible for deciding on the
appropriate course of action.
Contact STAR Center, or your Technical Assistance Center Via TechCONNECT or eCONTACT ticket if no
solution is found
FCA US LLC
Version 4.3 10/29/2020
water
Fig 2
This document does not authorize warranty repairs. This communication documents a record of past experiences. STAR Online
does not provide any conclusions about what is wrong with the vehicle. Rather, it captures all previous cases known that appear
to be similar or related to the vehicle symptom / condition. You are the expert, and you are responsible for deciding on the
appropriate course of action.
Contact STAR Center, or your Technical Assistance Center Via TechCONNECT or eCONTACT ticket if no
solution is found
FCA US LLC
Version 4.3 10/29/2020