TJ33867.1.3-2021

VOLVO CAR
SERVICE AND PARTS BUSINESS
Technical Journal
TITLE:
Road Force Balancing
REF NO:
ISSUING DEPARTMENT:
CAR MARKET:
TJ 33867.1.3
Technical Service
United States and Canada
PARTNER:
ISSUE DATE:
STATUS DATE:
3 US 7510 Volvo Car USA
2021-04-14
2021-04-19
FUNC GROUP:
FUNC DESC:
7721
Tire, front; inner tube, front
Page 1 of 6
“Right first time in Time”
Attachment
File Name
ST-227-2018-06-19.pdf
File Size
0.3647 MB
Rows beginning with * are modified
Note! If using a printed copy of this Technical Journal, first check for the latest online version.
DESCRIPTION:
*Added vehicle type 225, 227
Tires have changed over the years and are one of the more common problems that we find with
automobiles. Radial force variation ( RFV ) is a condition where excessive run out will create the same
symptom as an unbalanced tire
Today tires are much lower profile, the sidewall is much stiffer. This means that minor flaws in the tire
and rim can be amplified and transmitted into the car causing excessive vibrations.
Tire balancing should be checked and corrected as needed but is not always the solution.
Road Force balancing detects assembly run out measured under load simulating real world driving
conditions and will provide a solution to match mount the tire and rim to minimize loaded run out.
See attached video.
Note: Rims and tires are not going to be perfect and rim, tire matching may be necessary. Road Force
Balancing should also be done when mounting new tires.
Produced in the USA and available as an electronic document. Hard copy documents are printed in USA on recycled paper containing
a minimum of 50% wastepaper and 10% post-consumer waste.
© 2021 VOLVO CAR USA, LLC
Technical Journal 33867.1.3
CSC Customer Symptom Codes
Code
V2
V1
Description
Steering wheel/Vibration/shimmy/When driving above 45 mph
Tires/Vibration/out of round
DTC Diagnostic Trouble Codes
Vehicle Type
Type
Eng
Eng
Desc
Sales
Body
Gear
Steer
224
225
227
234
235
236
238
246
256
536
Model Year
2019-9999
2019-9999
2019-9999
2017-2017
2017-9999
2017-9999
2018-9999
2018-9999
2016-9999
2019-9999
Plant
Chassis range
0000001-9999999
0000001-9999999
0000001-9999999
0000001-9999999
0000001-9999999
0000001-9999999
0000001-9999999
0000001-9999999
0000001-9999999
0000001-9999999
Struc Week
Range
201835-999952
201817-999952
201817-999952
201617-999952
201624-999952
201646-999952
201646-999952
201717-999952
201505-999952
201746-999952
SERVICE:
If customer complaints of a vibration at highway speeds perform Road Force Balancing/ Matching.
Please refer to ST-227 ( Attached )
Max allowable road force measurement 90N ( 20 Lbs. )
VST Operation Number
VST Operation Number
07726-6
Description
Road Force Balancing
VEHICLE REPORT:
Yes, please submit a vehicle report with the Road Force Measurements attached if the service in this TJ
did not bring road force to allowable readings. Use concern area “Vehicle Report “ and sub concern area
“ Support Needed “. Use function group 7721. Report title should say ( Road Force ).
Operation 07726-6 can be claimed up to a maximum of 2.5 hours.
If less than 2.5 hours is needed, the claim shall not exceed the actual punch time flagged.
Usage of operation 07726-6 is subject to the general operation time policy, including a separate punch
time for each repair.
To view TJ attachment continue to next page. This TJ has one attachment.
Page 2 of 6
2021-04-19
VOLVO CAR
SERVICE AND PARTS BUSINESS
Special Tools Bulletin
TITLE:
Road Force Elite Wheel Balancer
NO:
227
ISSUE DATE:
CAR MARKET:
2018-06-19
STATUS DATE:
United States and
Canada
2018-06-19
Page 1 of 4
“Right first time in Time”
As Volvo Sales and Service volumes increase and our vehicles increase in value and complexity, it
is important that our service facilities keep pace with customer expectations. In order to meet this
challenge it is essential that our Retail Partners have the proper Volvo recommended shop equipment
needed to properly diagnose and repair vehicles the first time every time.
This statement comes into focus and currently relevant as it pertains to tire and wheel vibration
concerns. Many of the customer concerns relating to tire vibration could be corrected with the use of a
high quality Road Force Tire and wheel balancing machine.
RFE Videos:
Title: Why Do We Balance Wheels - Understanding Road Force
http://www.volvotechinfo.com/index.cfm/u/8z5x3g/
Title: Road Force® Elite Diagnostic Wheel Balancer from Hunter Engineering
http://www.volvotechinfo.com/index.cfm/u/3omfx3/
It is essential that all Volvo Retailers have a Road Force Elite Balancer in their Volvo Service Shop.
The Hunter 1-RFE03-VO, 1-RFE13-VO or 1-RFE33-VO.
Road Force balancers can be purchased from the Volvo Shop Equipment program. At a minimum, the
base unit 1-RFE03-VO should be a required piece of equipment for every Volvo Retailer.
http://volvodealersolutions.com/
Orders placed through the Volvo Dealer Equipment program can be charged against the Retailer
Parts Statement (U.S. Dealers only).
Service
Personnel:
Read and
initial
SERVICE
MANAGER
PARTS
MANAGER
WORKSHOP
FOREMAN
SERVICE TECHNICIANS
Produced in the USA and available as an electronic document. Hard copy documents are printed in USA on recycled paper containing
a minimum of 50% wastepaper and 10% post-consumer waste.
© 2018 VOLVO CAR USA, LLC
Special Tools Bulletin 227
Volvo Hunter Balancer
Volvo Dealer Equipment, in partnership with Bosch Automove Service Soluons and Hunter Engineering,
is happy to provide you with the following opons on a required Road Force balancer package essenal
in providing a quality service experience to the Volvo customer.
1)
2)
3)
4)
REF03 Road Force Balancer w Printer
RFE13 Road Force Balancer w Printer and Wheel Li‡
RFE33 Road Force Balancer w Printer, Wheel Li‡ and SpeedClamp
Oponal Universal Flange Plate
Balancer 1-RFE03-VO
Descripon / Specificaons
Road Force Elite with TDC Laser
System, and Ink Jet Printer with
storage
Technical
Tire diameter
Tire width
Weight approx.
Rim diameter
Rim width
Power supply
Dimensions (L x W x H)
Balancing speed
Page 2 of 4
40”
20”
794 lbs
10-30 inch
1.5-20.5 inch
196-253V, 10 amp, 50/60 Hz, 1
ph (Power cable includes:
NEMA 20 amp plug, L6-20P)
V/Hz/A
L x 65 x 70
300 rpm
2018-06-19
Special Tools Bulletin 227
Balancer 1-RFE13-VO
Descripon / Specificaons
Road Force Elite with Wheel Li
System, TDC Laser System, and
Ink Jet Printer with storage
Technical
Tire diameter
Tire width
Weight approx.
Rim diameter
Rim width
Power supply
Dimensions (L x W x H)
Balancing speed
Balancer 1-RFE33-VO
40 inch
20 inch
794 lbs
10-30 inch
1.5-20.5 inch
196-253V, 10 amp, 50/60 Hz, 1
ph (Power cable includes:
NEMA 20 amp plug, L6-20P)
L x 65 x 70 inch
300 rpm
Descripon / Specificaons
Road Force Elite with Wheel
Li System and SpeedClamp
System. TDC Laser System,
and Ink Jet Printer with
storage
Technical
Tire diameter
Tire width
Weight approx.
Rim diameter
Rim width
Power supply
Dimensions (L x W x H)
Balancing speed
2018-06-19
40 inch
20 inch
794 lbs
10-30 inch
1.5-20.5 inch
196-253V, 10 amp, 50/60 Hz,
1 ph (Power cable includes:
NEMA 20 amp plug, L6-20P)
L x 65 x 70 inch
300 rpm
Page 3 of 4
Special Tools Bulletin 227
Universal
Flange Plate
Kit
Descripon / Specificaons
1-20-1839-1VO
Page 4 of 4
2018-06-19