A21-054

Service Bulletin
May 28, 2021
21-054
Version 1
Class Action Notification Mailing: Third Clutch Transmission Settlement
AFFECTED VEHICLES
Year
Model
Trim Level
VIN Range
2003–04
Accord
V6
ALL
2002–04
Odyssey
ALL
ALL
2003–04
Pilot
ALL
ALL
BACKGROUND
Case v. American Honda Motor Co., Inc., Case No. BC 424169 (Third Clutch Transmission Settlement - $25 Credit
Vouchers).
CUSTOMER NOTIFICATION – CREDIT VOUCHER
As part of the settlement agreement for the “Third Clutch Transmission Settlement”, AHM Claims Administration emailed
$25 Credit Vouchers on May 19, 2021. In addition, Claims Administration will mail additional Credit Voucher letters to all
75,892 eligible class members.
SETTLEMENT BENEFITS
Class members are eligible for one of the two options listed below:
a) Full Amount for out-of-pocket expenses related to full transmission replacement (Parts only) purchased by Settlement
Class Members
b) $25 Credit Voucher to purchase Honda parts or accessories for the Settlement Class Vehicle ONLY (vehicle included
in the voucher)
Does not apply to costs associated with labor or services. Valid for one year.
WARRANTY CLAIM INFORMATION
Use Template ID below to file a warranty claim for the $25 Credit Voucher reimbursement:
Template ID
A21054A
CUSTOMER INFORMATION: The information in this bulletin is intended for use only by skilled technicians who have the proper tools, equipment,
and training to correctly and safely maintain your vehicle. These procedures should not be attempted by “do-it-yourselfers,” and you should not
assume this bulletin applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact
an authorized Honda automobile dealer.
© 2021 American Honda Motor Co., Inc. – All Rights Reserved
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SAMPLE OF VOUCHER
May 27, 2021
CUSTOMER FIRST & LAST NAME
CUSTOMER ADDRESS
CITY, STATE, & ZIP
Dear CUSTOMER NAME,
Pursuant to the class settlement agreement in Case v American Honda Motor Co., Inc., Case No. BC 424169, this letter
serves as a one-time credit of $25.00 (twenty five dollars) for purchase of any Honda parts or accessories (it does not apply
to costs associated with labor or services (like oil changes) from any authorized Honda dealership for your [INSERT
YEAR/MAKE/MODEL AND VIN].
Please present this letter to the Service or Parts Manager at any authorized Honda dealership to use this credit. This credit
expires 12-months from the date of this letter and can only be redeemed by you for parts or accessories for the above
referenced vehicle. This credit is not transferable.
If you have further questions or require additional assistance, please visit the website
www.honda5speedatclasssettlement.com.
We thank you for being a valued customer.
Sincerely,
AMERICAN HONDA MOTOR COMPANY, INC.
Claims Settlement Administrator
File No. XXXXX
ATTENTION DEALER: Please reference S/B 21-054 for claim processing information.
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