SSM75416

Special Service Message
NOTE: A Special Service Message is a formal communication issued by Land Rover and carries
the same importance of a Technical Service Bulletin. An SSM is a quick method of
communicating "Need To Know" information to the technical service community. SSM's may
be issued in advance of a technical bulletin or may be the only communication on a given
topic. All information contained in Land Rover technical communications are intended for
use by trained, professional technicians with the knowledge, tools, and equipment required
to complete the procedure correctly and safely. It informs the Technicians of conditions that
may occur on some vehicles, or provides information that could assist in correct vehicle and
diagnostic service.
SSM 75416 - InControl Touch Pro - Post 21A Update Apple Carplay
Navigation Voice Guidance Not Heard
Models : Discovery / L462
Discovery Sport / L550
Discovery Sport / L550
(Brazil 99J)
Discovery Sport / L550
(China L2C)
Evoque / L538 (China
L2C)
Evoque/L551
(China/L2C)
New Range Rover
Evoque / L551
Range Rover / L405
Range Rover Evoque /
L538
Range Rover Evoque /
L538 (Brazil 99J)
Range Rover Sport /
L494
Range Rover Velar /
L560
Engineer Chris Davies
Name :
Last 21 MAY 2021 17:16:19
Modified :
Category : Electrical
Symptom : 207000 Entertainment Systems
Content : I s s u e:
Discovery (L462) 17 - 20MY
Discovery Sport (L550) 17 - 20MY
Evoque (L538) 16 - 19MY
Evoque (L551) 20MY
Range Rover (L405) 17 - 21MY
Range Rover Sport (L494) 17 - 21MY
Range Rover Velar (L560) 18 - 20MY
JLR is investigating the voice guidance is not heard
from the Apple CarPlay navigation post-IMC 21A
update.
Cause:
Unknown at this time.
Action:
Do not replace Infotainment Master Controller (IMC)
for this concern.
Before following the steps below, please check the IMC
is at the latest level (21A);
1 . Connect Apple CarPlay device to InControl Touch
Pro
2 . Launch any Map application within CarPlay
3 . Enter a destination and start navigation using
CarPlay maps
4 . Start driving the vehicle
5 . Confirm turn by turn voice guidance is not heard,
but navigation guidance is shown on the screen
There is currently no resolution for this concern, and
once a repair is available, this SSM will be updated.
Jaguar Land Rover Limited 2000 - 2020 (Rel. 2691)