VWP-21-03

Warranty Information
Policies and Procedures Bulletin
Number: VWP-21-03
Subject:
Date: June 14, 2021
Intake Manifold Limited Warranty Extension
Questions - For any questions regarding this bulletin, please contact the Warranty Helpline at 1866-306-8447 or [email protected].
This document modifies the
Volkswagen Warranty Policies and
Procedures Manual.
Intake Manifold Limited Warranty Extension
Volkswagen has extended the Warranty coverage for the intake manifold to 10 years or 120,000 miles, whichever
occurs first, from the vehicle’s original in-service date, for certain 2013, 2014, 2016, & 2017 Model Year
Volkswagen vehicles with engine codes CBFA and CCTA.
The vehicle’s original in-service date is defined as the date the vehicle was delivered to either the original
purchaser or the original lessee; or if the vehicle was first placed in service as a “demonstrator” or “company” car,
on the date such vehicle was first placed in service.
This warranty extension is fully transferable to subsequent owners.
What is Covered
If the Malfunction Indicator Lamp (MIL) in the instrument panel comes on while the vehicle is within the time and
mileage limits of this warranty extension, an authorized Volkswagen dealer will perform a diagnostic check on the
customer’s behalf.
 If diagnosis confirms that the Intake Manifold is faulty, diagnosis and replacement of the Intake Manifold
will be covered at no cost to the customer.
 If diagnosis reveals that the vehicle has an unrelated issue(s), diagnosis and any necessary repairs to
correct the issue(s) will not be covered under this warranty extension.
Additional information
Damage or malfunctions caused by outside influence, such as damage due to an accident, or vehicle misuse or
neglect and repairs that are necessary for proper diagnosis of these conditions or required to bring the vehicle up
to factory specifications are not covered by this warranty extension.
Please be aware that other conditions (unrelated to the issue described in this extension) may cause the
Malfunction Indicator Lamp (MIL) to come on. Customers should be prepared to cover the diagnosis and repair
costs associated with these other, unrelated conditions.
The MIL is part of the on-board diagnostic system. Please refer to the owner’s manual for additional information
about the MIL. In some locales, an illuminated Malfunction Indicator Lamp could cause the vehicle to fail an IM
emissions inspection, and the vehicle registration application could be denied.
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© 2021 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be
reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or
reposted to other sites, without the prior expressed written permission of the publisher.
Warranty Information
Certain states have voluntarily adopted California-mandated emissions warranties only for vehicles equipped to
meet California’s Partial Zero Emissions Vehicle (PZEV) emissions requirements. These vehicles can be identified
by inspecting the Vehicle Emission Control Information Label located under the hood. Because of this, the owner
of a vehicle equipped to meet California’s PZEV emissions requirements living in one of these states may have
warranty rights that exceed the extended warranty offering described in this bulletin. Owners should refer to the
warranty information that came with their vehicle for additional details as to whether or not this applies to their
vehicle.
Vehicle Eligibility
To determine if a vehicle is eligible for the Intake Manifold Limited Warranty Extension, check the VIN in Elsa >
Vehicle Data. If the warranty extension is applicable to the vehicle, the "Enhanced Coverage" section of the
"Vehicle Data" screen in Elsa will be populated with the warranty extension parameters.
SAGA Warranty Claim Type and Service Number
Dealers must use the following claim type and service number when submitting warranty claims for the Intake
Manifold Limited Warranty Extension.
 Claim Type:
110
 Service Number:
2447
Document Revision Table
Publish Date
06/14/2021
Reason For Update
Original Publication
Page 2 of 2
© 2021 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without not ice. No part of this document may be
reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or
reposted to other sites, without the prior expressed written permission of the publisher.