A9021102063940_1
Service Bulletin Details
Public Details for: A9021102063940_1
This informational bulletin requests that the technician call tac and submit diagnostic documentation with a photo for dtc B200049 with a blank instrument cluster and a red master malfunction indicator.
- 2021 -
90 Instrument cluster is blank, DTC B200049 is stored in the instrument cluster - Repair Authorization 90 21 10 2063940/1 July 7, 2021. Model(s) Year VIN Range Vehicle-Specific Equipment Q7, Q8, SQ7, SQ8, and RS Q8 2021 All Not Applicable Condition Customer states: The instrument cluster is blank. The red master malfunction indicator is lit. Workshop findings: One or more of the following DTCs may be stored in the instrument cluster, J285 (address word 0017): DTC B200049 (Control Module Faulty) with symptom code 10485833. Technical Background Various parts have been replaced under warranty for the condition noted above, but no issues were identified with these parts. In an effort to gain information on the DTC codes for the vehicles listed above, we are asking that you contact the Audi Technical Assistance Center (TAC) before replacing any parts. This will assist us in diagnosing any potential issues with the condition noted above. Production Solution No changes to production have been made, as no issue has been identified. Service Audi of America is requesting your cooperation in supplying us with technical information regarding this condition. 1. Verify the condition. 2. If the vehicle is within the New Vehicle Limited Warranty, contact a TAC consultant before proceeding. Please attach the DTC, diagnostic log and a picture of the instrument cluster and its surroundings to the TAC ticket/TAC Web Ticket. Page 1 of 2 © 2021 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Warranty This TSB is informational only and not applicable to any Audi Warranty. Additional Information All parts and service references provided in this TSB (2063940) are subject to change and/or removal. Always check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair. ©2021 Audi of America, Inc. All rights reserved. The information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Page 2 of 2 © 2021 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.