PIE0643
Service Bulletin Details
Public Details for: PIE0643
This engineering information (ei) is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to the malfunction indicator lamp (mil) illuminated on driver information center (dic
Models from 2021
Subject: Engineering Information - Malfunction Indicator Lamp (MIL) Illuminated on Driver Information Center (DIC), DTC U1970 Set Attention: Proceed with this EI ONLY if the customer has commented about this concern AND the PIE number is listed in the Global Warranty Management / Investigate History link (GWM/IVH). If the customer has not commented about this condition or the EI does not show in GWM/IVH, disregard the PIE and proceed with diagnostics found in published service information. THIS IS NOT A RECALL. Refer to the latest version of Service Bulletin 04-00-89-053 for more details on the use of Engineering Information bulletins. Brand: Model: Model Year: VIN: from to from to 2021 — — Buick Envision 2021 Cadillac CT4 2020 Engine: Transmission: All All CT5 Chevrolet Escalade Models 2021 Corvette 2020 Suburban 2021 Tahoe GMC Yukon Models Involved Region or Country North America Condition Important: If the customer did not bring their vehicle in for this concern, DO NOT proceed with this EI. Some customers may comment on the Malfunction Indicator Lamp (MIL) being illuminated on the Driver Information Center (DIC). Technicians may find DTC U1970 set. Cause GM Engineering is attempting to determine the root cause of the above condition. Engineering has a need to gather information on vehicles PRIOR to repair that may exhibit this condition. As a result, this information will be used to "root cause" the customer's concern and develop/validate a field fix. Correction If you encounter a vehicle with the above concern, DO NOT clear any DTCs or perform any repairs BEFORE calling the engineer listed below. Contact Information The Contact Information has been redacted. Please include the following information if leaving a message: – Technician name – Dealer name and phone number – Complete VIN and repair order (R.O) number On the repair order, document the date and time the call was placed (even if the engineer was not reached). If engineering is unable to return the call within one hour, proceed with diagnosis and repair based on information found in SI. 1 Warranty Information If engineer was contacted or required information was provided, use: Labor Operation Description Labor Time 8481998* Engineering Information - Malfunction Indicator Lamp (MIL) Illuminated On (DIC), DTC U1970 Set 0.3 hr *This is a unique Labor Operation for bulletin use only. Version 1 Modified Released June 01, 2021 2