Subarunet Announ

Subarunet Announcement
To: All Subaru Retailers
From: Subaru of America, Inc.
Date: August 20, 2021
UPDATE: WRF21 EGI wire harness and ECM replacement voluntary emissions recall
Owner Notification
Owner notification letters will be mailed on August 30, 2021.
Subaru of America, Inc. (Subaru) is initiating a new voluntary emissions recall for certain 2021 model
year Ascent, Legacy, and Outback vehicles equipped with a 2.4L turbo engine.
Reason for this Voluntary Emissions Recall
The affected vehicles may contain an Electronic Gas Injection (EGI) wire harness with a damaged
connector body, which could also affect a portion of the ground connection pin. The damage to the
connector may affect the proper operation of the number four fuel injector. If this occurs, the check
engine light will illuminate, and certain diagnostic trouble code(s) may be stored.
Affected Vehicles
The number of U.S. vehicles included in this service campaign is 455.
Model Year
2021
2021
2021
Carline
Ascent 2.4L turbo
Legacy 2.4L turbo
Outback 2.4L turbo
Production Dates
5/18/2021-5/20/2021
Not all vehicles in the production date range listed above may be affected by this voluntary emissions
recall. Coverage for all affected vehicles must be confirmed by using the Vehicle Coverage Inquiry
function on subarunet.com. This information is now available.
Affected vehicle information is also available through the ‘Recall Affected VIN List’ function located on
subarunet.com under ‘Recalls & Campaigns.’
Description of the Repair
The EGI wire harness and ECM will be replaced in the affected vehicles at no cost to the vehicle owner.
Retailer Responsibility
Any vehicles listed in any recall or campaign that are in retailer stock must be:
•
•
•
Immediately identified
Tagged or otherwise marked to prevent their delivery or use prior to repair
Repaired in accordance with the repair procedures outlined in the bulletin
Retailers are to promptly perform the applicable service procedures, to correct all affected vehicles in
their inventory (new, used, demo & SSLP). Additionally, whenever a vehicle subject to this voluntary
emissions recall is taken into inventory or in for service, necessary steps should be taken to ensure the
repair has been made before selling or releasing the vehicle.
Service, Parts, and Claim Information
Please refer to the WRF-21 Service Program Bulletin on STIS for detailed service, parts, and claim
information.
***THE PARTS REQUIRED FOR THIS REPAIR ARE ON HOLD***
For ‘sold order’ vehicles in retailer inventory, the parts will be force-shipped to the respective retailers.
The parts orders for these vehicles will be entered by the Parts Information Coordinators (PICs). Parts
will begin arriving at the retailers on 8/4. The VIN will be included on the order referencing the vehicle.
For remaining vehicles in retailer inventory and retailed vehicles, retailers should enter a stock order
for all of the necessary parts required to complete the repair and contact the PICs with the
corresponding VIN(s) to have the order(s) released.
If you have any questions regarding this ordering procedure, please contact the PICs at 1-866-782-2782,
prompt #1.