A9321552062211_2
Service Bulletin Details
Public Details for: A9321552062211_2
This bulletin states to create a pss when the red battery symbol is shown in the cluster with dtc p0B1300 stored.
Models from 2022
2022 AUDI A6 |
2022 AUDI A7 |
2022 AUDI Q5 |
2022 AUDI Q5 SPORTBACK |
Models from 2021
2021 AUDI A6 |
2021 AUDI A7 |
2021 AUDI Q5 |
Models from 2020
2020 AUDI A6 |
2020 AUDI A7 |
2020 AUDI Q5 |
PSS 93 Red battery symbol, DTC P0B1300 is stored in the hybrid battery management module 93 21 55 2062211/2 September 16, 2021. Supersedes Technical Service Bulletin Group 93 number 21-43 dated February 17, 2021 for reasons listed below. Model(s) Year VIN Range Vehicle-Specific Equipment A6, A7, and Q5 2020 - 2022 All PHEV Condition REVISION HISTORY Revision Date Purpose 2 - Revised Service (Updated estimated date of software solution) 1 02/17/2021 Initial publication Customer states: In the instrument cluster, the red battery symbol is shown with the text “Electrical system: fault. Safely stop vehicle” (Figure 1). After switching the ignition off and on again, the warning lamp is off and the vehicle works again. Figure 1. Red battery symbol. Workshop findings: The following DTC is stored in the hybrid battery management module, J840 (address word 008C): DTC P0B1300 (Hybrid/HV battery current measurement sender 1/2 variation) with symptom code 14348. This PSS applies if one of the following DTC combinations is logged in the hybrid battery management module, J840 (address word 008C): DTC Description DTC #2 P0B1300 Only entry in 008C - P0B1300 In combination with P33F000 P0B1300 In combination with U059B00 Page 1 of 3 © 2021 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. The PSS does not apply if other DTCs in addition to the above combinations are logged in the hybrid battery management module, J840 (address word 008C). In this case the PSS does not apply, continue diagnosis outside of the PSS. Technical Background There are certain issues with the internal communication between the battery junction box and the power/voltage sensor, and is very unlikely for the customer to experience again. Production Solution This bulletin will be updated when more information is available. Service 1. Explain to the customer that a solution is forthcoming for the by the end of 2021 and that no repairs are necessary at this point. Do not replace any components for this condition since this will not resolve the customer’s concern. 2. Create a PSS record in the PSS application through the Pending Service Solutions (PSS) link in AccessAudi (under Related Links >> Service), or through the Technical Assistance page in Elsa. Warranty Claim Type: 110 up to 48 Months/50,000 Miles. G10 for CPO Covered Vehicles – Verify Owner. If the vehicle is outside any warranty, this Technical Service Bulletin is informational only. Service Number: 9327 Damage Code: 0039 Diagnostic Time: GFF 0151 0000 Time stated on the diagnostic protocol (Max 20 TU) Road test prior to service procedure No allowance 0 TU Page 2 of 3 © 2021 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Road test after service procedure Claim Comment: No allowance 0 TU As per TSB #2062211/2 All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures Manual. Claims are subject to review or audit by Audi Warranty. Additional Information All part and service references provided in this TSB (2062211) are subject to change and/or removal. Always check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair. ©2021 Audi of America, Inc. All rights reserved. The information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Page 3 of 3 © 2021 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.