T-SB-0065-21 Rev

T-SB-0065-21
Rev1
August 9, 2021
Abnormal Buzz/Groan Noise at 20 - 30 mph From Front
Transfer Case
Service
Category
Drivetrain
Section
Transfer/4wd/Awd
Market USA
Applicability
YEAR(S)
MODEL(S)
2019 - 2020
RAV4
ADDITIONAL INFORMATION
REVISION NOTICE
September 14, 2021 Rev1:
 The Front Transfer Case Electro-magnetic Clutch Assembly Installation section has
been updated.
Any previous printed versions of this bulletin should be discarded.
SUPERSESSION NOTICE
The information contained in this bulletin supersedes Service Bulletin No. T-SB-0019-20.
 The Parts Information and Repair Procedure sections have been updated.
Service Bulletin No. T-SB-0019-20 is obsolete, and any printed versions should be discarded.
Introduction
Some 2019 – 2020 model year RAV4 Adventure and Limited grade AWD vehicles may exhibit an
abnormal buzz/groan noise from the front transfer case at 20 – 30 mph when accelerating from a
stop and/or at 20 – 13 mph on deceleration after driving the vehicle for 15 – 20 minutes or more.
This condition occurs with Normal drive mode selected during disconnect/connect timing of the
AWD system. Follow the procedures in this bulletin to address this condition.
NOTE
This Service Bulletin ONLY applies to 2019 – 2020 model year RAV4 Adventure and Limited grade
vehicles with torque vectoring AWD system.
© 2021 Toyota Motor Sales, USA
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Abnormal Buzz/Groan Noise at 20 - 30 mph From Front Transfer Case
Production Change Information
This bulletin applies to vehicles produced BEFORE the Production Change Effective VINs
shown below.
MODEL
PLANT
DRIVETRAIN
PRODUCTION CHANGE EFFECTIVE VIN
2T3N1RFV#KC053454
TMMC - C
2T3J1RFV#KC053454
2T3N1RFV#LW087451
TMMC - W
RAV4
AWD
2T3J1RFV#LW087451
Takaoka
JTMN1RFV#KJ023026
Shokki #1
JTMN1RFV#KD041318
Shokki #2
JTMN1RFV#KD522367
Warranty Information
OP CODE
DESCRIPTION
TIME
TC1912
R & R Front Transfer Case
Electro-magnetic Clutch Assembly
3.7
Reprogram 4WD ECU
0.5
Combo A
OFP
T1
T2
41406-42010
91
19
APPLICABLE WARRANTY
 This repair is covered under the Toyota Powertrain Warranty. This warranty is in effect for
60 months or 60,000 miles, whichever occurs first, from the vehicle’s in-service date.
 Warranty application is limited to occurrence of the specified condition described in
this bulletin.
© 2021 Toyota Motor Sales, USA
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Abnormal Buzz/Groan Noise at 20 - 30 mph From Front Transfer Case
Parts Information
PART NUMBER
PART NAME
QTY
Repair Kit, Transfer
1
00289-ATFWS
Automatic Transmission Fluid WS
4
08885-02606
Front Transfer Case Gear Oil (LX85 LSD Type)
1
00451-00001-LBL
Authorized Modifications Labels
1
Computer Assy, 4WD
–
PREVIOUS
NEW
04000-28142
–
04000-46142
89630-42130
89630-42140
89630-42160
NOTICE
 The 4WD ECU should NOT be replaced as part of the Repair Procedure.
 Only ONE repair kit is needed. Both kits provide the same performance; use whichever repair
kit is more readily available.
NOTE
Authorized Modifications Labels may be ordered in packages of 25 from the Materials
Distribution Center (MDC) through Dealer Daily – Parts – Dealer Support Materials Orders.
© 2021 Toyota Motor Sales, USA
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Abnormal Buzz/Groan Noise at 20 - 30 mph From Front Transfer Case
Required Tools & Equipment
REQUIRED TOOLS & MATERIAL
PART NUMBER
QUANTITY
Body Grease W
08887-02007
1
MP (Multi-purpose) Grease
–
As Needed
REQUIRED EQUIPMENT
SUPPLIER
PART NUMBER
Techstream ADVI*
TSADVUNIT
Techstream 2.0
TS2UNIT
QTY
1
Techstream Lite
ADE
TSLITEPDLR01
Techstream Lite (Green Cable)
TSLP2DLR01
ChassisEAR™ (or equivalent)
JSP06608
1
*Essential SST.
NOTE
 Only ONE of the Techstream units listed above is required.
 Software version 16.10.017 or later is required.
 ChassisEAR™ and additional Techstream units may be ordered by calling Approved Dealer Equipment
(ADE) at 1-800-368-6787.
SPECIAL SERVICE TOOLS (SST)
PART NUMBER
QTY
Battery Diagnostic Tool*
DCA-8000P T
1
*Essential SST.
NOTE
Additional SSTs may be ordered by calling 1-800-933-8335.
Calibration Information
GRADE
ECU
Adventure
Limited
4WD ECU
CALIBRATION ID
PREVIOUS
NEW
F15364209200
F15364210000
F15364212000
F15364212100
© 2021 Toyota Motor Sales, USA
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Abnormal Buzz/Groan Noise at 20 - 30 mph From Front Transfer Case
Confirmation Procedure
1. Confirm the vehicle exhibits an abnormal buzz/groan noise from the front transfer case
during one or both of the following conditions.

Driving at 20 – 30 mph when accelerating from a stop during AWD system
disconnect timing.

Driving at 20 – 13 mph on deceleration during AWD system connect timing.
Refer to the buzz/groan noise example video link:
Buzz/Groan Noise Example Video
NOTE
 Use ChassisEAR™ to confirm the noise is coming from the front transfer case.
 Monitor the 4WD ECU Data List “Front and rear axle coupling position sensor status” to confirm
the noise is occurring at AWD system disconnect and/or connect timing.
HINT
While driving above 20 mph, the system can be manually switched back and forth from disconnect
to connect by switching drive mode from Normal to Sport.
Does the vehicle exhibit an abnormal buzz/groan noise from the front transfer case during
one or both conditions described above?

YES — Review and complete the rest of the Repair Procedure in this bulletin.

NO — This bulletin does NOT apply. Continue diagnosis using the applicable
Repair Manual.
© 2021 Toyota Motor Sales, USA
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Abnormal Buzz/Groan Noise at 20 - 30 mph From Front Transfer Case
Confirmation Procedure (continued)
Figure 1. Component Overview
2
1
c
x2
Torque: 7.5 N*m (76 kgf*cm, 66 in*lbf)
x2
x2
x6
3*
8
Torque: 49 N*m (500 kgf*cm, 36 ft*lbf)
Torque: 39 N*m (398 kgf*cm, 29 ft*lbf)
7
3*
6
Torque: 1.7 N*m (17 kgf*cm, 15 in*lbf)
3*
4*
3*
Torque: 50 N*m (510 kgf*cm, 37 ft*lbf)
5
Torque: 39 N*m (398 kgf*cm, 29 ft*lbf)
1
No. 2 Engine Under Cover Assembly
5
Overflow Plug
2
Front Fender Apron Seal RH
6
No. 1 Transmission Oil Filter Tube
3
Gasket*
7
Transfer Filler Plug
4
Transfer Drain Plug*
8
Refill Plug
*Component to be replaced.
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Abnormal Buzz/Groan Noise at 20 - 30 mph From Front Transfer Case
Front Transfer Case Electro-magnetic Clutch Assembly Removal
1. Remove the front drive shaft assembly RH.
NOTE
Make sure to drain ALL automatic transaxle fluid and transfer oil BEFORE drive shaft removal to
prevent the two oils from mixing.
Refer to TIS, applicable model and model year Repair Manual:

2019 – 2020 RAV4:
Drivetrain – Drive Shaft/Propeller Shaft – “Drive Shaft / Propeller Shaft: Front Drive Shaft
Assembly (for AWD): Removal”
NOTICE
 Discard the OLD front transfer case assembly drain plug AFTER removal.
 Do NOT reuse the OLD drain plug.
2. Remove the drive shaft bearing bracket.
3. Remove the transfer case electro-magnetic clutch.
A. Disconnect the connector.
Figure 2.
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Abnormal Buzz/Groan Noise at 20 - 30 mph From Front Transfer Case
Front Transfer Case Electro-magnetic Clutch Assembly Removal (continued)
B. Remove the five bolts and
electro-magnetic clutch
assembly cover.
Figure 3.
2
NOTICE
1
Do NOT remove the three bolts
attaching the ring gear assembly
housing to the transfer case.
2
2
NOTE
Gently remove the cover to prevent
the disconnect shaft from being
pulled out with the electro-magnetic
clutch assembly.
C. Remove the shim, armature plate,
thrust roller bearing, outer plate,
and cover.
1
Vehicle Upward
2
Bolt (Do Not Remove)
Figure 4.
5
D. Mark and store the five removed
components in a container for removed
components to avoid reinstalling them
in error.
1
c
2
3
4
1
Shim
2
Armature Plate
3
Thrust Roller Bearing
4
Outer Plate
5
Cover
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Abnormal Buzz/Groan Noise at 20 - 30 mph From Front Transfer Case
Front Transfer Case Electro-magnetic Clutch Assembly Removal (continued)
E. If the disconnect shaft is pulled out
together with the electro-magnetic
clutch cover, push it toward the vehicle
inner side (automatic transaxle side).
Figure 5.
NOTE
Make sure to push the disconnect shaft
back to its original position to ensure
proper installation of the NEW
electro-magnetic clutch.
1
c
2
1
Shaft
2
Push
Figure 6.
F. Remove the O-ring.
G. Destroy the removed O-ring and store it
in a container for removed components
to avoid reinstalling it in error.
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Abnormal Buzz/Groan Noise at 20 - 30 mph From Front Transfer Case
Front Transfer Case Electro-magnetic Clutch Assembly Installation
Condition and Repair Kit Verification
1. Confirm which repair kit will be used for the repair.

If using Repair Kit 04000-28142 continue to Installation for Repair Kit 04000-28142.

If using Repair Kit 04000-46142 go to Installation for Repair Kit 04000-46142.
Installation for Repair Kit 04000-28142
Figure 7. Repair Kit 04000-28142 Component Overview
Torque: 47 N*m (479 kgf*cm, 35 ft*lbf)
1*
Torque: 74 N*m (755 kgf*cm, 55 ft*lbf)
2*
3*
4*
6*
5*
7*
Torque: 63.7 N*m (650 kgf*cm, 47 ft*lbf)
15
8
9
14
Torque: 29 N*m (296 kgf*cm, 21 ft*lbf)
Torque: 8.5 N*m (87 kgf*cm, 75 in*lbf)
13
16*
10
Torque: 32.4 N*m (330 kgf*cm, 24 ft*lbf)
Torque: 294 N*m (2998 kgf*cm, 217 ft*lbf)
12
17
11*
Torque: 92 N*m (938 kgf*cm, 68 ft*lbf)
1
O-ring
10
Front Speed Sensor RH
2
Shim*
11
Front Axle Shaft Nut RH
(Do Not Apply Lubricant to Threaded Parts)
3
Armature Plate*
12
Front Lower No. 1 Suspension Arm Assembly RH
4
Thrust Roller Bearing*
13
Front Drive Shaft Assembly RH
5
Outer Plate*
14
Drive Shaft Bearing Bracket Hole Snap Ring
6
Cover*
15
Drive Shaft Bearing Bracket
7
Front Transfer Case Oil Seal (MP Grease)
16
Bolt
8
Front Stabilizer Link Assembly RH
17
Toyota Body Grease W (Application Area)
9
Front Flexible Hose
*Component to be replaced. (Component is part of the front transfer case electro-magnetic clutch assembly.)
© 2021 Toyota Motor Sales, USA
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Abnormal Buzz/Groan Noise at 20 - 30 mph From Front Transfer Case
Front Transfer Case Electro-magnetic Clutch Assembly Installation (continued)
Installation for Repair Kit 04000-28142 (continued)
1. Make sure the outer plate is securely installed to the NEW front transfer case
electro-magnetic clutch cover.
NOTICE
 Do NOT exchange ANY component of the NEW front transfer case electro-magnetic
clutch, in which shim adjustment has been made, with ANY other kit component.
 Do NOT disassemble the outer plate from the front NEW front transfer case
electro-magnetic clutch.
Key Points:

The outer plate is clocked correctly out of the box as a NEW part. (It is important NOT to
remove the outer plate from the EMC cover.)

Visually verify the outer plate correctly fits with the spline of the cover.

Do NOT remove the outer plate; it can be easily bent/damaged. (There is no reason to
handle outside of the cover.)
Figure 8.
1
Point of Orientation
2
Unique Teeth Pattern (Only one Direction Fitment)
3
Close-up
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Abnormal Buzz/Groan Noise at 20 - 30 mph From Front Transfer Case
Front Transfer Case Electro-magnetic Clutch Assembly Installation (continued)
Installation for Repair Kit 04000-28142 (continued)
Figure 9.
2. Install the NEW O-ring.
NOTE
A NEW shim, armature plate, and thrust
roller bearing MUST be installed to the front
transfer case.
Figure 10.
1
2
3
4
5
1
Vehicle Inner Side (Automatic Transaxle Side)
4
Thrust Roller Bearing (see Figure 11)
2 2
Shim
5
Cover with Outer Plate
3 3
Armature Plate
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Abnormal Buzz/Groan Noise at 20 - 30 mph From Front Transfer Case
Front Transfer Case Electro-magnetic Clutch Assembly Installation (continued)
Installation for Repair Kit 04000-28142 (continued)
Figure 11. Thrust Roller Bearing
1
2
1
2
Transfer Side
3. Install the NEW shim to the front
transfer case.
EMC Cover Side
Figure 12. New Shim Installed
NOTE
The NEW shim can be assembled without
concern for orientation as there is no front
or back.
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Abnormal Buzz/Groan Noise at 20 - 30 mph From Front Transfer Case
Front Transfer Case Electro-magnetic Clutch Assembly Installation (continued)
Installation for Repair Kit 04000-28142 (continued)
4. Install the NEW armature plate to the front
transfer case with its metal surface facing
the vehicle inner side (automatic
transaxle side).
Figure 13. Armature Plate Installed
NOTE
AFTER proper installation, the metal surface
should NOT be visible as shown in
Figure 14.
Figure 14. No Good vs OK Condition
1
2
z
1
No Good Condition
2
OK Condition
z
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Abnormal Buzz/Groan Noise at 20 - 30 mph From Front Transfer Case
Front Transfer Case Electro-magnetic Clutch Assembly Installation (continued)
Installation for Repair Kit 04000-28142 (continued)
5. Install the NEW thrust roller bearing to the
front transfer case.
Figure 15. Thrust Roller Bearing Installed
NOTE
Judge by the shape and assemble in the
direction shown in Figure 11.
6. Go to Installation for Repair Kits
04000-28142 and 04000-46142 for the final
repair steps.
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Abnormal Buzz/Groan Noise at 20 - 30 mph From Front Transfer Case
Front Transfer Case Electro-magnetic Clutch Assembly Installation (continued)
Installation for Repair Kit 04000-46142
Figure 16. Repair Kit 04000-46142 Component Overview
Torque: 47 N*m (479 kgf*cm, 35 ft*lbf)
1*
2*
3*
3a*
Torque: 74 N*m (755 kgf*cm, 55 ft*lbf)
4*
6*
5*
7*
Torque: 63.7 N*m (650 kgf*cm, 47 ft*lbf)
15
8
9
14
Torque: 29 N*m (296 kgf*cm, 21 ft*lbf)
Torque: 8.5 N*m (87 kgf*cm, 75 in*lbf)
13
16*
10
Torque: 32.4 N*m (330 kgf*cm, 24 ft*lbf)
Torque: 294 N*m (2998 kgf*cm, 217 ft*lbf)
12
17
11*
Torque: 92 N*m (938 kgf*cm, 68 ft*lbf)
1
O-ring
9
Front Flexible Hose
2
Shim*
10
Front Speed Sensor RH
3
Damper Plate*
11
Front Axle Shaft Nut RH
(Do Not Apply Lubricant to Threaded Parts)
3a
Armature Plate*
12
Front Lower No. 1 Suspension Arm Assembly RH
4
Thrust Roller Bearing*
13
Front Drive Shaft Assembly RH
5
Outer Plate*
14
Drive Shaft Bearing Bracket Hole Snap Ring
6
Cover*
15
Drive Shaft Bearing Bracket
7
Front Transfer Case Oil Seal (MP Grease)
16
Bolt
8
Front Stabilizer Link Assembly RH
17
Toyota Body Grease W (Application Area)
*Component to be replaced. (Component is part of the front transfer case electro-magnetic clutch assembly.)
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Abnormal Buzz/Groan Noise at 20 - 30 mph From Front Transfer Case
Front Transfer Case Electro-magnetic Clutch Assembly Installation (continued)
Installation for Repair Kit 04000-46142 (continued)
1. Make sure the outer plate is securely installed to the NEW front transfer case
electro-magnetic clutch cover.
NOTICE
 Do NOT exchange ANY component of the NEW front transfer case electro-magnetic
clutch, in which shim adjustment has been made, with ANY other kit component.
 Do NOT disassemble the outer plate from the front NEW front transfer case
electro-magnetic clutch.
Key Points:

The outer plate is clocked correctly out of the box as a NEW part. (It is important NOT to
remove the outer plate from the EMC cover.)

Visually verify the outer plate correctly fits with the spline of the cover.

Do NOT remove the outer plate.
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Abnormal Buzz/Groan Noise at 20 - 30 mph From Front Transfer Case
Front Transfer Case Electro-magnetic Clutch Assembly Installation (continued)
Installation for Repair Kit 04000-46142 (continued)
Figure 17.
1
Point of Orientation
2
Unique Teeth Pattern (Only one Direction Fitment)
3
Close-up
Figure 18.
2. Install the NEW O-ring.
NOTE
A NEW shim, damper plate, armature plate,
and thrust roller bearing MUST be installed
to the front transfer case.
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Abnormal Buzz/Groan Noise at 20 - 30 mph From Front Transfer Case
Front Transfer Case Electro-magnetic Clutch Assembly Installation (continued)
Installation for Repair Kit 04000-46142 (continued)
Figure 19.
1
2
3
4
5
6
1
Shim
4
Thrust Roller Bearing (see Figure 20)
2 2
Damper Plate
5
Outer Plate
3 3
Armature Plate
6
Cover
Figure 20. Thrust Roller Bearing
1
2
1
Transfer Side
2
© 2021 Toyota Motor Sales, USA
EMC Cover Side
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Abnormal Buzz/Groan Noise at 20 - 30 mph From Front Transfer Case
Front Transfer Case Electro-magnetic Clutch Assembly Installation (continued)
Installation for Repair Kit 04000-46142 (continued)
3. Install the NEW shim to the front
transfer case.
Figure 21. New Shim Installed
NOTE
The NEW shim can be assembled without
concern for orientation as there is no front
or back.
4. Install the NEW damper and armature plate
to the front transfer case.
Figure 22. Damper and Armature Plate Installed
NOTE
 Assemble by looking at the shape of the
spiral groove on the surface and
matching the front and back. See
Figure 23 for more detail.
 The damper plate MUST be installed
BEFORE the armature plate.
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Abnormal Buzz/Groan Noise at 20 - 30 mph From Front Transfer Case
Front Transfer Case Electro-magnetic Clutch Assembly Installation (continued)
Installation for Repair Kit 04000-46142 (continued)
Figure 23. No Good vs OK Condition
1
2
z
1
No Good Condition
2
OK Condition
5. Install the NEW thrust roller bearing to the
front transfer case.
z
Figure 24. Thrust Roller Bearing Installed
NOTE
Judge by the shape and assemble in the
direction shown in Figure 20.
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Abnormal Buzz/Groan Noise at 20 - 30 mph From Front Transfer Case
Front Transfer Case Electro-magnetic Clutch Assembly Installation (continued)
Installation for Repair Kits 04000-28142 and 04000-46142
1. Clean the surface where the NEW front
transfer case electro-magnetic clutch cover
will be installed.
Figure 25.
A. Temporarily install the NEW front
transfer case electro-magnetic clutch
cover together with the outer plate to
the front transfer case with the
five bolts.
1
NOTE
 Do NOT disassemble the outer plate
from the front NEW front transfer case
electro-magnetic clutch.
 Install the cover straight to prevent
the outer plate from moving out
of place.
 Temporarily install the cover together
with the outer plate by tightening the
five bolts by hand. There will be
clearance of approximately 1 mm
between the front transfer case and
the cover BEFORE fully tightening the
bolts to specified torque.
B. Tighten the four bolts.
Torque: 47 N*m (479 kgf*cm, 35 ft*lbf)
1
Vehicle Upward
Figure 26.
1
1
© 2021 Toyota Motor Sales, USA
Vehicle Upward
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Abnormal Buzz/Groan Noise at 20 - 30 mph From Front Transfer Case
Front Transfer Case Electro-magnetic Clutch Assembly Installation (continued)
Installation for Repair Kits 04000-28142 and 04000-46142 (continued)
C. Using a 14-mm socket wrench with
extensions, tighten the remaining
cover bolt.
Torque: 47 N*m (479 kgf*cm, 35 ft*lbf)
Figure 27.
1
1
D. Connect the connector.
Vehicle Upward
Figure 28.
2. Install the NEW front transfer case oil seal RH.
3. Reinstall the drive shaft bearing bracket.
Torque: 63.7 N*m (650 kgf*cm, 47 ft*lbf)
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Abnormal Buzz/Groan Noise at 20 - 30 mph From Front Transfer Case
Front Transfer Case Electro-magnetic Clutch Assembly Installation (continued)
Installation for Repair Kits 04000-28142 and 04000-46142 (continued)
4. Reinstall the front drive shaft assembly RH.
Refer to TIS, applicable model and model year Repair Manual:

2019 – 2020 RAV4:
Drivetrain – Drive Shaft/Propeller Shaft – “Drive Shaft / Propeller Shaft: Front Drive Shaft
Assembly (for AWD): Installation”
5. Add automatic transaxle fluid.
Refer to TIS, applicable model and model year Repair Manual:

2019 – 2020 RAV4:
Drivetrain – Automatic Transmission/Transaxle – “UB80E (Automatic Transmission /
Transaxle): Automatic Transaxle Fluid: Adjustment”
6. Install the NEW front transfer case assembly drain plug.
7. Add transfer oil.
Refer to TIS, applicable model and model year Repair Manual:

2019 – 2020 RAV4:
General – Maintenance – “Maintenance: GF2A Transfer Oil: Replacement”
8. Reinstall the front under cover and front wheel RH.
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Abnormal Buzz/Groan Noise at 20 - 30 mph From Front Transfer Case
4WD ECU Reflash Procedure
1. Use Techstream to confirm if the 4WD ECU calibration has been updated and check for the
Authorized Modifications Label affixed to the vehicle in the location shown below.
Is the calibration ID listed in Techstream and on the label the latest 4WD ECU calibration?

YES — Go to step 4.

NO — Continue to step 2.
Figure 29. Location of Authorized Modifications Label on 2019 – 2020 RAV4
TOYOTA MOTOR CORPORATION
AUTHORIZED MODIFICATIONS
THE FOLLOWING MODIFICATIONS HAVE BEEN MADE:
1
2
THESE MODIFICATIONS HAVE BEEN APPROVED
AS APPROPRIATE BY EPA AND CARB
3
DEALER CODE:
CHANGE AUTHORITY:
DATE:
4
5
1
Replacement ECM (PCM) Part Number
(e.g., 89630-42160)
4
Date Completed
2
New Calibration ID (e.g., F15364212100)
5
This SB Number
3
Dealer Code
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Abnormal Buzz/Groan Noise at 20 - 30 mph From Front Transfer Case
4WD ECU Reflash Procedure (continued)
2. Flash reprogram the 4WD ECU.
NOTE
 The battery diagnostic tool MUST be used in Power Supply Mode to maintain battery voltage
at 13.5V while flash reprogramming the vehicle.
 For details on how to use the battery diagnostic station, refer to the DCA-8000 Instruction Manual
located at TIS – Diagnostics – Tools & Equipment – Battery Diagnostics.
Follow the procedures outlined in T-SB-0134-16, Techstream ECU Flash Reprogramming
Procedure, and flash the 4WD ECU with the NEW calibration file update.
3. Prepare and install the Authorized Modifications Label.
A. Using a permanent marker, enter the following information on the label:
 4WD ECU part number [Refer to the Parts Information section for the NEW
PART NUMBER]
 Calibration ID(s) [Refer to the Calibration Information section for the
NEW CALIBRATION ID]
 Dealer Code
 Repair Date
 Change Authority [This bulletin number]
B. Install the Authorized Modifications Label onto the vehicle at the location shown in
Figure 29. The Authorized Modifications Label is available through the MDC,
P/N 00451-00001-LBL.
4. Using Techstream, check for and clear ANY DTCs.
5. Inspect and adjust front wheel alignment.
Refer to TIS, applicable model and model year Repair Manual:

2019 – 2020 RAV4:
Suspension – Alignment/Handling Diagnosis – “Alignment / Handling Diagnosis: Front
Wheel Alignment: Adjustment”
6. Test-drive the vehicle and confirm the condition no longer exists.
© 2021 Toyota Motor Sales, USA