A9021212060332_4
Service Bulletin Details
Public Details for: A9021212060332_4
This bulletin contains instructions for creating a pss record when dtc C12D5fa is stored and the driver assist systems are inoperable and a warning message is displayed.
- 9999 - 2022 - 2021 - 2020 - 2019 -
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9999 AUDI AUDI |
Models from 2022
Models from 2021
2021 AUDI A6 |
2021 AUDI A6 ALLROAD |
2021 AUDI A7 |
2021 AUDI A8 |
2021 AUDI E-TRON |
2021 AUDI Q7 |
2021 AUDI Q8 |
2021 AUDI RS Q8 |
2021 AUDI RS7 |
2021 AUDI S6 |
2021 AUDI S7 |
2021 AUDI S8 |
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2021 AUDI SQ8 |
Models from 2020
2020 AUDI A6 |
2020 AUDI A6 ALLROAD |
2020 AUDI A7 |
2020 AUDI A8 |
2020 AUDI E-TRON |
2020 AUDI Q7 |
2020 AUDI Q8 |
2020 AUDI RS Q8 |
2020 AUDI RS7 |
2020 AUDI S6 |
2020 AUDI S7 |
2020 AUDI S8 |
2020 AUDI SQ7 |
2020 AUDI SQ8 |
Models from 2019
2019 AUDI A6 |
2019 AUDI A7 |
2019 AUDI A8 |
2019 AUDI E-TRON |
2019 AUDI Q8 |
2019 AUDI S6 |
2019 AUDI S7 |
2019 AUDI S8 |
PSS 90 Audi adaptive light/Audi pre sense malfunction or driver assist systems inop, DTC C12D5FA stored 90 21 21 2060332/4 November 3, 2021. Supersedes Technical Service Bulletin Group 90 number 21-90 dated February 26, 2021 for reasons listed below. Model(s) Year VIN Range Vehicle-Specific Equipment A6, A7, A8, S6, S7, S8, Q8, and Audi e-tron quattro 2019 - 2022 All MLBevo2 A6 allroad, Q7, SQ7, SQ8, RS 7, RS Q8, and Audi e-tron sportback quattro 2020 - 2022 All MLBevo2 A6 Avant, RS 6 Avant 2021 - 2022 All MLBevo2 Audi e-tron GT, Audi RS e-tron GT 2022 All MLBevo2 Condition REVISION HISTORY Revision Date Purpose 4 - Revised header (Added Models and Model Year) 3 02/26/2021 Revised header (Added additional SW version) Revised Service (Changed expected date) 2 10/15/2020 Revised header (Added additional SW version) Customer states: The driver assistance systems are inoperable. A warning message is displayed in the instrument cluster. For example: “Audi adaptive light malfunction”. Page 1 of 3 © 2021 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. “Audi pre sense system error”. “Adaptive vehicle assistance restricted”. “Adaptive vehicle assistance predictive regulation currently restricted”. After a few seconds, the driver assistance systems are available again. Workshop findings: The following DTC is stored in the control module for driver assist systems, J1121 (address word 00A5) intermittently: DTC C12D5FA (control unit for driver assist systems, picture processor does not respond) with symptom code 221281. Technical Background The diagnostic function is too sensitive. Production Solution This bulletin will be updated when more information is available. A solution is currently under development. Service 1. Delete the DTC C12D5FA and release the vehicle back to the customer. 2. Explain to the customer that a solution is forthcoming for the 1st quarter of 2022 and that no repairs are necessary at this point. Do not replace any components for this condition since this will not resolve the customer’s concern. 3. Create a PSS record in the PSS application through the Pending Service Solutions (PSS) link in AccessAudi (under Related Links >> Service), or through the Technical Assistance page in Elsa. Warranty Claim Type: 110 up to 48 Months/50,000 Miles. G10 for CPO Covered Vehicles – Verify Owner. If the vehicle is outside any warranty, this Technical Service Bulletin is informational only. Service Number: 9093 Page 2 of 3 © 2021 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Damage Code: 0039 Diagnostic Time: GFF 0151 0000 Time stated on the diagnostic protocol (Max 25 TU) Road test prior to service procedure No allowance 0 TU Road test after service procedure No allowance 0 TU Claim Comment: As per TSB #2060332/4 All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures Manual. Claims are subject to review or audit by Audi Warranty. Additional Information All part and service references provided in this TSB (2060332) are subject to change and/or removal. Always check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair. ©2021 Audi of America, Inc. All rights reserved. The information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Page 3 of 3 © 2021 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.