A9021212060332_4

Service Bulletin Details

Public Details for: A9021212060332_4

This bulletin contains instructions for creating a pss record when dtc C12D5fa is stored and the driver assist systems are inoperable and a warning message is displayed.


- 9999 - 2022 - 2021 - 2020 - 2019 -

Models from 9999
9999 AUDI AUDI
PSS 90 Audi adaptive light/Audi pre sense malfunction or driver assist systems inop, DTC C12D5FA
stored
90 21 21 2060332/4 November 3, 2021. Supersedes Technical Service Bulletin Group 90 number 21-90 dated
February 26, 2021 for reasons listed below.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
A6, A7, A8,
S6, S7, S8,
Q8, and
Audi e-tron
quattro
2019 - 2022
All
MLBevo2
A6 allroad,
Q7, SQ7,
SQ8, RS 7,
RS Q8, and
Audi e-tron
sportback
quattro
2020 - 2022
All
MLBevo2
A6 Avant,
RS 6 Avant
2021 - 2022
All
MLBevo2
Audi e-tron
GT, Audi
RS e-tron
GT
2022
All
MLBevo2
Condition
REVISION HISTORY
Revision
Date
Purpose
4
-
Revised header (Added Models and Model Year)
3
02/26/2021
Revised header (Added additional SW version)
Revised Service (Changed expected date)
2
10/15/2020
Revised header (Added additional SW version)
Customer states:
 The driver assistance systems are inoperable.
 A warning message is displayed in the instrument cluster.
For example:
 “Audi adaptive light malfunction”.
Page 1 of 3
© 2021 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
 “Audi pre sense system error”.
 “Adaptive vehicle assistance restricted”.
 “Adaptive vehicle assistance predictive regulation currently restricted”.
 After a few seconds, the driver assistance systems are available again.
Workshop findings:
The following DTC is stored in the control module for driver assist systems, J1121 (address word 00A5)
intermittently:
 DTC C12D5FA (control unit for driver assist systems, picture processor does not respond) with symptom code
221281.
Technical Background
The diagnostic function is too sensitive.
Production Solution
This bulletin will be updated when more information is available. A solution is currently under development.
Service
1.
Delete the DTC C12D5FA and release the vehicle back to the customer.
2.
Explain to the customer that a solution is forthcoming for the 1st quarter of 2022 and that no repairs are
necessary at this point. Do not replace any components for this condition since this will not resolve the
customer’s concern.
3.
Create a PSS record in the PSS application through the Pending Service Solutions (PSS) link in
AccessAudi (under Related Links >> Service), or through the Technical Assistance page in Elsa.
Warranty
Claim Type:
 110 up to 48 Months/50,000 Miles.
 G10 for CPO Covered Vehicles – Verify Owner.
 If the vehicle is outside any warranty, this Technical Service Bulletin is informational
only.
Service Number:
9093
Page 2 of 3
© 2021 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Damage Code:
0039
Diagnostic Time:
GFF
0151 0000
Time stated on
the diagnostic
protocol (Max 25
TU)
Road test prior to service procedure
No allowance
0 TU
Road test after service procedure
No allowance
0 TU
Claim Comment:
As per TSB #2060332/4
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Additional Information
All part and service references provided in this TSB (2060332) are subject to change and/or removal. Always
check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the
Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
©2021 Audi of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Page 3 of 3
© 2021 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.


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