TSB-21-54-005

Service Bulletin Details

Public Details for: TSB-21-54-005

This technical service bulletin was sent to dealers updating content for the chassis electrical section of the affected service manuals, check at combination meter terminals.


- 2021 - 2020 - 2019 - 2018 -

Models from 2021
2021 MITSUBISHI OUTLANDER PHEV
Models from 2020
2020 MITSUBISHI OUTLANDER PHEV
Models from 2019
2019 MITSUBISHI OUTLANDER PHEV
Models from 2018
2018 MITSUBISHI OUTLANDER PHEV 
Page 1 of 6
TSB-21-54-005
SUBJECT:
UPDATES TO MULTI INFORMATION DISPLAY
SCREEN - SERVICE MANUAL REVISION
No:
TSB-21-54-005
DATE:
October 2021
MODEL:
See Below
CIRCULATE TO:
[ ] GENERAL MANAGER
[ X ] PARTS MANAGER
[ X ] TECHNICIAN
[ X ] SERVICE ADVISOR
[ X ] SERVICE MANAGER
[ X ] WARRANTY PROCESSOR
[ ] SALES MANAGER
PURPOSE
This TSB provides updated content for the Chassis Electrical section of the affected
Service Manuals, Check at Combination Meter Terminals.
AFFECTED VEHICLES
D
2018-2021 Outlander PHEV
AFFECTED SERVICE MANUAL
D
2018-2021 Outlander PHEV Service Manual, Group 54-Chassis Electrical -> Check at
Combination Meter Terminals
Please replace the pages in the 2018 Outlander PHEV Service Manual, Group 54-Chassis
Electrical −> Check at Combination Meter Terminals section as follows:
• 2018 Outlander PHEV Service Manual, Group 54 Chassis Electrical -> Check at Combination
Meter Terminals - Attached sheets 21 and 36
Please replace the pages in the 2019 Outlander PHEV Service Manual, Group 54-Chassis
Electrical −> Check at Combination Meter Terminals section as follows:
• 2019 Outlander PHEV Service Manual, Group 54 Chassis Electrical -> Check at Combination
Meter Terminals - Attached sheets 26 and 36
Please replace the pages in the 2020 Outlander PHEV Service Manual, Group 54-Chassis
Electrical −> Check at Combination Meter Terminals section as follows:
• 2020 Outlander PHEV Service Manual, Group 54 Chassis Electrical -> Check at Combination
Meter Terminals - Attached sheets 28 and 36
Please replace the pages in the 2021 Outlander PHEV Service Manual, Group 54-Chassis
Electrical −> Check at Combination Meter Terminals section as follows:
• 2021 Outlander PHEV Service Manual, Group 54 Chassis Electrical -> Check at Combination
Meter Terminals - Attached sheets 31 and 36
Copyright 2021, Mitsubishi Motors North America, Inc.
The information contained in this bulletin is subject to change. For the latest version of this document, go to the Mitsubishi
Dealer Link, MEDIC, or the Mitsubishi Service Information website (www.mitsubishitechinfo.com).
(5123)
Page 2 of 6
TSB-21-54-005
Attached sheet 21
54A-71
CHASSIS ELECTRICAL
COMBINATION METER
Display content
Message
Factor
Action procedure
PLEASE WAIT
NOW OPENING
There is preparing to
open the fuel tank filler
door.
If the warning screen is not
displayed normally or if the
screen continues to be displayed,
check the electric fuel filler lid.
Refer to GROUP 42A  Trouble
Symptom Chart P.42A-33.
ACH04844

READY TO
REFUEL
Preparation to refuel
has been completed
and the fuel tank filler
door opened.
CLOSED FUEL
LID AND CAP
The fuel tank filler door
is open.
ACH04845
ACH04846

READY TO
REFUEL
Preparation to refuel has
been completed and the
fuel tank filler door
opened.
AC809623
CHECK AT COMBINATION METER TERMINALS
M1540201200949
Attached sheet 36

ACB04735AC
Terminal
No.
Terminal Check item
code
Check condition
Normal condition
1
B+B
ECU power supply
(battery)
Always
Battery positive
voltage
2
IG1
ECU power supply
(Ignition switch: IG1)
Ignition switch: ON
Battery positive
voltage
Ignition switch: OFF
1 V or less
Multi information display switch:
ON
1 V or less
Multi information display switch:
OFF
Battery positive
voltage
3
MODE
Multi information display
switch input
4




5
SBDS
Seat belt switch (driver’s
side) input
Seat belt switch (driver’s side):
ON
1 V or less
Seat belt switch (driver’s side):
OFF
Battery positive
voltage


6 to 12


Attached sheet 26
54A-72
Page 2 of 6
TSB-21-54-005
CHASSIS ELECTRICAL
COMBINATION METER
Display content
Message
Factor
Action procedure

The EV priority mode is
activated by operating
the EV priority mode
switch.
If the EV priority mode switch
position and screen do not
agree with each other, perform
the troubleshooting for the
PHEV-ECU (Refer to GROUP
54Da  Trouble symptom chart
P.54Da-576).
PLEASE WAIT
NOW OPENING
There is preparing to
open the fuel tank filler
door.
If the warning screen is not
displayed normally or if the
screen continues to be displayed,
check the electric fuel filler lid.
Refer to GROUP 42A  Trouble
Symptom Chart P.42A-31.
ACH04841
ACH04844

READY TO
REFUEL
Preparation to refuel
has been completed
and the fuel tank filler
door opened.
CLOSED FUEL
LID AND CAP
The fuel tank filler door
is open.
ACH04845
ACH04846

READY TO
REFUEL
AC809623
Attached sheet 36

Preparation to refuel has
been completed and the
fuel tank filler door
opened.
Attached sheet 28
54A-74
Page 4 of 6
TSB-21-54-005
CHASSIS ELECTRICAL
COMBINATION METER
Display content
Message
Factor
Action procedure

The EV priority mode is
activated by operating
the EV priority mode
switch.
If the EV priority mode switch
position and screen do not
agree with each other, perform
the troubleshooting for the
PHEV-ECU (Refer to GROUP
54Da  Trouble symptom chart
P.54Da-597).

On vehicles equipped
with smartphone link
display audio (with
navigation function), you
can select whether to
display the navigation
information on the
information screen.
If the warning screen is not
displayed normally or if the screen
continues to be displayed, check
the smartphone link display audio
diagnostic trouble code. Refer to
P.54A-323.
PLEASE WAIT
NOW OPENING
There is preparing to
open the fuel tank filler
door.
If the warning screen is not
displayed normally or if the
screen continues to be displayed,
check the electric fuel filler lid.
Refer to GROUP 42A  Trouble
Symptom Chart P.42A-31.
ACH04841
ACH03826
ACH04844

READY TO
REFUEL
Preparation to refuel
has been completed
and the fuel tank filler
door opened.
CLOSED FUEL
LID AND CAP
The fuel tank filler door
is open.
ACH04845
ACH04846

READY TO
REFUEL
AC809623
Attached sheet 36

Preparation to refuel has
been completed and the
fuel tank filler door
opened.
Attached sheet 31
Page 5 of 6
TSB-21-54-005
CHASSIS ELECTRICAL
54A-86
COMBINATION METER
Display content
Message
Factor
Action procedure
-
The EV priority mode is
If the EV priority mode switch position and
activated by operating the EV screen do not agree with each other,
priority mode switch.
perform the troubleshooting for the
PHEV-ECU (Refer to GROUP 54Da Trouble symptom chart P.54Da-553).
-
On vehicles equipped with
smartphone link display audio
(with navigation function), you
can select whether to display
the navigation information on
the information screen.
PLEASE WAIT NOW
OPENING
There is preparing to open the If the warning screen is not displayed
fuel tank filler door.
normally or if the screen continues to be
displayed, check the electric fuel filler lid.
Refer to GROUP 42A - Trouble
Symptom Chart P.42A-32.
ACH04841
If the warning screen is not displayed
normally or if the screen continues to be
displayed, check the smartphone link
display audio diagnostic trouble code.
Refer to P.54A-362.
ACH03826
ACH04844

ACH04845
READY TO
REFUEL
Preparation to refuel
has been completed
and the fuel tank filler
door opened.
CLOSED FUEL
LID AND CAP
The fuel tank filler door
is open.
ACH04846

READY TO REFUEL
AC809623
Attached sheet 36

Preparation to refuel has been
completed and the fuel tank
filler door opened.
Attached sheet 36
Page 6 of 6
TSB-21-54-005

REFUELING
SYSTEM SERVICE
REQUIRED
ACC00473
Displayed when an
abnormality occurs in
the refueling control of
the engine control
module (ECM) or in the
fuel tank pressure
control system.
If the warning screen does not
disappear, check whether the MFI
system-related diagnostic trouble
code is set and carry out
troubleshooting for the relevant
diagnostic trouble code [Refer to
GROUP 13A - MULTIPORT FUEL
INJECTION (MFI) DIAGNOSIS Diagnostic Trouble Code Chart].

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