A4821132063528_2
Service Bulletin Details
Public Details for: A4821132063528_2
This bulletin contains instructions for addressing intermediate shaft noises that are heard in the engine compartment.
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48 Noises from the engine compartment are heard inside the vehicle (via the intermediate steering shaft) 48 21 13 2063528/2 November 9, 2021. Supersedes Technical Service Bulletin Group 48 number 21-04 dated June 9, 2021 for reasons listed below. Model(s) Year VIN Range Vehicle-Specific Equipment A4, A4 allroad, S4, Q7, and SQ7 2017 - 2022 All Not Applicable A5, A5 Cabriolet, A5 sportback, S5, S5 Cabriolet, and S5 sportback 2018 - 2022 All Not Applicable Q8 2019 - 2022 All Not Applicable SQ8, RS Q8 2020 - 2022 All Not Applicable RS 5, RS 5 Cabriolet, and RS 5 sportback 2019, 2021 2022 All Not Applicable Condition REVISION HISTORY Revision Date Purpose 2 - Revised Warranty (Updated Labor Operation) 1 06/09/2021 Initial publication Customer states: Noises can be heard from the engine compartment/front end when accelerating between 1500 and 2300 rpm. The noises are described as combustion noises, or as clattering or ticking from the injectors. Technical Background The cause of the noise is not necessarily related to engine components. Page 1 of 3 © 2021 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Production Solution Not applicable. Service There are multiple causes of noise being transmitted from the engine compartment to the interior of the vehicle. A possible cause of noise being transmitted from the engine compartment is insufficient noise insulation at the opening for the intermediate steering shaft in the bulkhead. 1. Therefore, check whether the sealing boot is seated correctly on the intermediate steering shaft and on the bulkhead without any visible gaps (Figure 1). Figure 1. Poor sealing on the intermediate shaft. 2. The noise may also be influenced by the height adjustment of the steering wheel. 3. If a similar condition is found in the vehicle, then proceed with intermediate steering shaft replacement following instructions according to the Elsa repair manual, Chassis >> Suspension, Wheels, Steering >> 48 Steering >> Steering Column >> Steering Intermediate Steering Shaft, Removing and Installing. Warranty Claim Type: 110 up to 48 Months/50,000 Miles. G10 for CPO Covered Vehicles – Verify Owner. If the vehicle is outside any warranty, this Technical Service Bulletin is informational only. Service Number: 4816 Damage Code: 0010 Page 2 of 3 © 2021 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Labor Operations: Steering column lower replace 4816 1900 See SRT with associated operations Diagnostic Time: GFF No allowance 0 TU Road test prior to the service procedure 0121 0002 10 TU Road test after the service procedure 0121 0004 10 TU Claim Comment: As per TSB #2063528/2 All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures Manual. Claims are subject to review or audit by Audi Warranty. Required Parts and Tools Always check with your Parts Department and/or ETKA for the latest information and parts bulletins. Part Number Part Description Quantity See ETKA Fasteners, Bolts, Nuts, and Screws as needed per the Repair Manual See ETKA/ELSA See ETKA Intermediate Steering Shaft 01 Additional Information More information on this system can be found in the following resources: Elsa: Chassis >> Suspension, Wheels, Steering >> 48 Steering >> Steering Column >> Steering Intermediate Steering Shaft, Removing and Installing. All parts and service references provided in this TSB (2063528) are subject to change and/or removal. ©2021 Audi of America, Inc. All rights reserved. The information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites without the prior expressed written permission of the publisher. Page 3 of 3 © 2021 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.