A9121522054038_3
Service Bulletin Details
Public Details for: A9121522054038_3
Models from 2020
| 2020 AUDI A6 |
| 2020 AUDI A6 ALLROAD |
| 2020 AUDI A7 |
| 2020 AUDI A8 |
| 2020 AUDI Q7 |
| 2020 AUDI Q8 |
| 2020 AUDI RS Q8 |
| 2020 AUDI RS6 |
| 2020 AUDI RS7 |
| 2020 AUDI S6 |
| 2020 AUDI S7 |
| 2020 AUDI SQ8 |
Models from 2019
| 2019 AUDI A4 |
| 2019 AUDI A6 |
| 2019 AUDI A7 |
| 2019 AUDI A8 |
| 2019 AUDI ALLROAD |
| 2019 AUDI Q7 |
| 2019 AUDI Q8 |
| 2019 AUDI S4 |
91 SOS Warning displayed in instrument cluster, DTC B18BE13 or B18BD13 stored in the telematics control module 91 21 52 2054038/3 November 17, 2021. Supersedes Technical Service Bulletin Group 91 number 19-82 dated August 26, 2019 for reasons listed below. Model(s) Year VIN Range Vehicle-Specific Equipment A6, A7, A8, Q7, and Q8 2019 - 2020 All ConBox A4, A4 allroad, and S4 2019 All ConBox A6 allroad, S6. RS 6, S7, RS 7, SQ8, and RS Q8 2020 All ConBox Condition REVISION HISTORY Revision Date Purpose 3 - Revised header (Added Model Years) Revised Technical Background (Added a detailed explanation of failure mode) Revised Warranty (Updated Labor Operations) 2 08/26/2019 Revised header (Updated VIN break) Revised Warranty (Added Labor Operation) 1 02/28/2019 Initial publication Customer states: An SOS Malfunction indication is shown in the instrument cluster. Workshop findings: The following DTC may be stored in the telematics control module (ConBox), J949 (address word 0075): DTC B18BE13 (Mobile communications antenna 2 for emergency call module/open circuit). DTC B18BD13 (Mobile communications antenna 1 for emergency call module/open circuit). Page 1 of 4 © 2021 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Background If the ConBox is not properly seated in its mount before the 4 pole antenna connector is connected, it can lead to the pins in the connector being widened, losing contact between the antenna and the ConBox. Figure 1. Telematics Control Module (J949) Connector. Production Solution Optimized assembly process. Service 1. Remove the original 4 pole connector including its pins and remove a section of the vehicle’s coaxial wiring for the applicable antenna circuit. Measure the length of coaxial wiring to be removed based on the adapter antenna cable you are using. This will ensure that the removed section is the same length as the adapter antenna cable (000 098 714). 2. Replace the original 4 pole connector and cable with the new connector harness and pins. 3. Before plugging the new 4 pole connector in, make sure that the telematics control module, J949 (address word 0075) is mounted properly in its bracket. Note: Do not tilt the control module while plugging in the 4 pole connector. Tilting the control module while plugging the connector might damage the new pins. Page 2 of 4 © 2021 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. 4. Clear the DTCs via ODIS. Warranty Claim Type: 110 up to 48 Months/50,000 Miles. G10 for CPO Covered Vehicles – Verify Owner. If the vehicle is outside any warranty, this Technical Service Bulletin is informational only. Service Number: 9128 Damage Code: 0023 Labor Operations: 2 Antenna cable repair 9128 4151 See SRT with associated operations Telematics control module remove + reinstall 9170 XXXX See SRT and associated predecessor by model GFF – Checking and clearing fault codes included in existing labor operations 0150 0000 Time stated on the diagnostic protocol (Max 20 TU) Road test prior to service procedure No allowance 0 TU Road test after service procedure No allowance 0 TU Diagnostic Time: Claim Comment: As per TSB #2054038/3 All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures Manual. Claims are subject to review or audit by Audi Warranty. Required Parts and Tools Always check with your Parts Department and/or ETKA for the latest information and parts bulletins. Part Number Part Description Quantity Page 3 of 4 © 2021 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. See ETKA Fasteners, Bolts, Nuts and Screws as needed per the Repair Manual See ETKA/ELSA VAS 6720 Antenna (Aerial) Cable Repair Set 01 4N0035576F 4 pole connector housing for antenna bush plug 01 000098714 Adapter cable 01 Additional Information All parts and service references provided in this TSB (2054038) are subject to change and/or removal. ©2021 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites without the prior expressed written permission of the publisher. Page 4 of 4 © 2021 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.