No. 101-21-2

Service
Technical Information
101/21 ENU
7083
7
Front Roof Console Needs to be Replaced – Observe Specified Procedure (101/21)
Model Line:
Panamera (971)
Model Year:
As of 2017
Concerns:
Front roof console needs to be replaced
Information:
Modified roof consoles that are secured to the roof lining with an additional threaded connection are
installed in Panamera vehicles from model year M (2021).
The old-type roof console can still be installed in vehicles from model year 2021 by following the
instructions provided below.
Likewise, the modified roof consoles can be installed in model year 2017 to 2020 vehicles by following
the instructions provided below.
Action required: If the roof console needs to be replaced, choose the relevant procedure depending on the vehicle:
•
The vehicle has a new roof lining with an additional threaded connection and you want to install
an old-type roof console with no additional threaded connection:  Technical Information
'Subsequent work on roof console (Old-type roof console in vehicles from model year 2021)'
•
The vehicle has an old-type roof lining with no additional threaded connection and you want
to install a new roof console with an additional threaded connection:  Technical Information
'Replacing roof console (New roof console in model year 2017 to 2020 vehicles)'
•
The vehicle has a new roof lining with an additional threaded connection and you want to install
a new roof console with an additional threaded connection:  Workshop Manual '70831910
Removing and installing front roof console (emergency call button)'
•
The vehicle has an old-type roof lining with no additional threaded connection and you want to
install an old-type roof console with an additional threaded connection:  Workshop Manual
'708319 Removing and installing front roof console'
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Nov 15, 2021
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Service
7083
Technical Information
ENU 101/21
Component information
Information
The new roof console can be identified by a lug at the front. On vehicles from model year 2021, the roof
console is screwed to the roof lining using this lug as well as the retaining clips.
New roof console
1
2
– New roof console
– New threaded connection on roof console
Subsequent work on roof console (Old-type roof console in vehicles with new roof lining)
Parts Info:
Information
The roof console is available individually depending on vehicle equipment and must be selected using the
Porsche Spare Parts Catalogue (PET).
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Part No.
Designation
Qty.
00004320744
 Felt strip
– 30 mm x 5 meter/ 1.18 in x
16.4 ft
0.02 ea. (= approx. 100 mm/
3.94 in)
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Service
Technical Information
Work
Procedure:
101/21 ENU
7083
7
Information
On old-type roof consoles (without the additional lug), the engagement pins have a smaller diameter than
those used on the technically modified roof consoles. To ensure that the old-type roof console is installed
without play in a new roof lining, the engagement pins of the roof console require subsequent work.
1
Remove roof console.
 Workshop Manual '708319 Removing and installing front roof console'
2
Prepare new old-type roof console (without the additional lug)  Roof console engagement pins -1for installation.
Roof console engagement pins
3
Invoicing:
2.1
Cut each of the felt strips to 45 mm/ 1.77 in long and 7.5 mm/ 0.3 in wide.
2.2
Wrap the felt strips you have cut twice around the engagement pins  Roof console
engagement pins -2- of the new roof console  Roof console engagement pins -1-.
Install new roof console.
 Workshop Manual '708319 Removing and installing front roof console'
For documentation and warranty invoicing, enter the labor operation, PQIS coding and part number
specified below in the warranty claim:
AfterSales
Nov 15, 2021
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Service
Technical Information
ENU 101/21
7083
I No.
APOS
Labor operation
70831940
Removing and installing front roof console
PQIS coding:
Location (FES5)
70830
Front roof console
Damage type (SA4)
9744
Part not available
Part No.:
References:
Part No.
Designation
Qty.
00004320744
Felt strip
0.02 ea.
 Workshop Manual '708319 Removing and installing front roof console'
 Workshop Manual '70831910 Removing and installing front roof console (emergency call button)'
Replacing roof console (New roof console in vehicles with old roof lining)
Work Procedure:
Information
A technically modified roof console (with lug) may only be retrofitted in a model year 2017 to 2020
vehicle if there is no SOS button installed in the roof console.
1
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Remove old roof console.
 Workshop Manual '708319 Removing and installing front roof console'
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Service
Technical Information
101/21 ENU
7083
7
Information
An additional threaded connection to the roof lining was used on the new roof console. If you are
installing a new roof console in a model year 2017 to 2020 vehicle, the threaded connection can
be ignored and the roof console can be installed in accordance with instructions in the Workshop
Manual.
1
2
New roof console
– New roof console
– New threaded connection on roof console
2
Invoicing:
Install new roof console.
 Workshop Manual '708319 Removing and installing front roof console'
For documentation and warranty invoicing, enter the labor operation and PQIS coding specified below in
the warranty claim:
I No.
APOS
Labor operation
70831900
Removing and installing front roof console
PQIS coding:
Location (FES5)
70830
Front roof console
Damage type (SA4)
9744
Part not available
AfterSales
Nov 15, 2021
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Service
7083
References:
Technical Information
ENU 101/21
 Workshop Manual '708319 Removing and installing front roof console'
 Workshop Manual '70831910 Removing and installing front roof console (emergency call button)'
Important Notice: Technical Bulletins issued by Porsche Cars North America, Inc. are intended only for use by professional automotive technicians who have attended Porsche service training
courses. They are written to inform those technicians of conditions that may occur on some Porsche vehicles, or to provide information that could assist in the proper servicing of a vehicle. Porsche special
tools may be necessary in order to perform certain operations identified in these bulletins. Use of tools and procedures other than those Porsche recommends in these bulletins may be detrimental to the
safe operation of your vehicle, and may endanger the people working on it. Properly trained Porsche technicians have the equipment, tools, safety instructions, and know-how to do the job properly and
safely. Part numbers listed in these bulletins are for reference only. The work procedures updated electronically in the Porsche PIWIS diagnostic and testing device take precedence and, in the event of a
discrepancy, the work procedures in the PIWIS Tester are the ones that must be followed.
© 2021 Porsche Cars North America, Inc.
Nov 15, 2021
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