B110221
Service Bulletin Details
Public Details for: B110221
With the court's final approval, bmw of north america, llc (bmw na) has entered into a nationwide settlement with the plaintiffs in the following class action: gelis, et al. V. Bayerische motoren werke aktiengesellschaft and bmw of north am
- 2018 - 2017 - 2016 - 2015 - 2014 - 2013 - 2012 -
Models from 2018
2018 BMW 320I |
2018 BMW X4 |
Models from 2017
2017 BMW 320I |
2017 BMW X3 |
2017 BMW X4 |
Models from 2016
2016 BMW 228I |
2016 BMW 320I |
2016 BMW 328I |
2016 BMW 428I |
2016 BMW 528I |
2016 BMW X3 |
2016 BMW X4 |
2016 BMW Z4 |
Models from 2015
2015 BMW 228I |
2015 BMW 320I |
2015 BMW 328I |
2015 BMW 428I |
2015 BMW 528I |
2015 BMW X1 |
2015 BMW X1 SAV |
2015 BMW X3 |
2015 BMW X4 |
2015 BMW Z4 |
Models from 2014
2014 BMW 228I |
2014 BMW 320I |
2014 BMW 328I |
2014 BMW 428I |
2014 BMW 528I |
2014 BMW X1 |
2014 BMW X1 SAV |
2014 BMW X3 |
2014 BMW Z4 |
Models from 2013
2013 BMW 320I |
2013 BMW 328I |
2013 BMW 528I |
2013 BMW X1 |
2013 BMW X1 SAV |
2013 BMW X3 |
2013 BMW Z4 |
Models from 2012
2012 BMW 328I |
2012 BMW 528I |
2012 BMW X1 SAV |
2012 BMW Z4 |
9/23/21, 10:26 AM 11 02 21_CLASS ACTION SETTLEMENT: N20/N26 TIMING/OIL PUMP DRIVE CHAIN DIAGNOSIS / REPAIR SIB 11 02 21 2021-09-21 CLASS ACTION SETTLEMENT: N20/N26 TIMING/OIL PUMP DRIVE CHAIN DIAGNOSIS / REPAIR This Service Information Bulletin (Revision 4) replaces SI B11 02 21 dated August 2021. What’s New (Specific text highlighted): Procedure update for TSARA case submission Procedure update for wheel alignment not needed Warranty section up for wheel alignment not needed Models E-Series MY Model Description X1 sDrive28i Sports Activity Vehicle (SAV) E84 2013 to 2015 E84 2012 to 2015 X1 xDrive28i SAV E89 2012 to 2015 Z4 sDrive28i Roadster F10 2012 to 2015 528i Sedan/xDrive Sedan F22 2014 to 2015 228i Coupe F22 2015 F22 2015 F23 2015 F25 2015 228i xDrive Coupe 228i Coupe/xDrive Coupe PZEV/SULEV 228i Convertible/xDrive Convertible X3 sDrive28i SAV F25 2013 to 2015 X3 xDrive28i SAV F26 2015 F30 2012 to 2015 X4 xDrive28i Sports Activity Coupe (SAC) 320i Sedan F30 2013 to 2015 320i xDrive Sedan F30 2012 to 2015 328i Sedan F30 2013 to 2015 328i xDrive Sedan F30 2012 to 2015 328i Sedan PZEV/SULEV F30 2013 to 2015 328i xDrive Sedan PZEV/SULEV F31 2014 to 2015 328i xDrive Sports Wagon F32 2014 to 2015 F32 2014 to 2015 F33 2014 to 2015 F33 2014 to 2015 F34 F34 2014 to 2015 2015 428i Coupe/xDrive Coupe 428i Coupe/xDrive Coupe PZEV/SULEV 428i Convertible/xDrive Convertible 428i Convertible/xDrive Convertible PZEV/SULEV 328i xDrive Gran Turismo 328i xDrive Gran Turismo Production Dates Engine June 8, 2012 to February 28, 2015 N20 September 13, 2011 to February 28, 2015 September 1, 2011 to February 26, 2015 September 1, 2011 to February 28, 2015 November 13, 2013 to February 27, 2015 June 16, 2014 to February 28, 2015 October 18, 2014 to February 27, 2015 October 24, 2014 to February 28, 2015 March 12, 2014 to February 28, 2015 February 15, 2012 to February 28, 2015 N20 N20 N20 N20 N20 N26 N20 N20 N20 March 6, 2014 to February 28, 2015 N20 June 1, 2012 to February 28, 2015 February 26, 2013 to February 27, 2015 October 19, 2011 to February 28, 2015 June 27, 2012 to February 28, 2015 February 22, 2012 to February 28, 2015 N20 June 27, 2012 to February 28, 2015 N26 February 26, 2013 to February 25, 2015 June 27, 2013 to February 27, 2015 June 22, 2013 to February 27, 2015 October 24, 2013 to February 28, 2015 November 5, 2013 to February 28, 2015 June 12, 2013 to February 28, 2015 June 11, 2014 to February 28, 2015 N20 N20 N20 N26 N20 N20 N26 N20 N26 N20 N26 Copyright ©2021 BMW of North America, Inc. 1/18 9/23/21, 10:26 AM 11 02 21_CLASS ACTION SETTLEMENT: N20/N26 TIMING/OIL PUMP DRIVE CHAIN DIAGNOSIS / REPAIR F36 2015 F36 2015 PZEV/SULEV 428i xDrive Gran Coupe 428i Grand Coupe/ xDrive Gran Coupe PZEV/SULEV March 20, 2015 to February 28, 2015 N20 April 22, 2014 to February 28, 2015 N26 The Model information above is for informational purposes only, it is not the only deciding factor. Important Note: This Class Action Settlement applies to the N20/N26 engine vehicles listed above that were produced up to and including the applicable last production date in February 2015. The remaining vehicles that were produced on or after 3/1/2015 are not included in this Settlement. SITUATION With the court’s FINAL approval, BMW of North America, LLC (BMW NA) has entered into a nationwide settlement with the plaintiffs in the following class action: Gelis, et al. v. Bayerische Motoren Werke Aktiengesellschaft and BMW of North America, LLC. This Settlement is effective on and after Wednesday June 30, 2021 Note: This bulletin is a notice of a Class Action Settlement Repair Benefit that is now available. This is NOT a notice of a Recall or Service Action. Eligible Class Vehicles (That fulfil the applicable State’s requirements and have a valid registration in addition to the Important Note stated below)This bulletin applies to Class Members who are current owners/lessees of Class Vehicles that have not opted-out of the Settlement, therefore, accepting the corresponding Class Member benefits. The eligible Class Vehicles that were produced up to the end of February 2015 have been updated with the following VIN-specific Vehicle Comment in the DCSnet Warranty Vehicle Inquiry. SI B11 02 21: The current owner or lessee (Class Member) and their Class Vehicle are eligible to receive the Repair Program (diagnosis or diagnosis and repair service benefit one-time) that is provided through the Timing Chain and Oil Pump Drive Chain Module (N20, N26 Engines) Settlement. This service benefit is subject to certain limitations and exclusions as outlined in the Settlement. The previous Timing Chain/Oil Pump Drive Chain Module 7/70 Limited Warranty Extension (SI B11 03 17) may also still apply. Note: Before performing a repair and submitting a claim, first confirm that the vehicle has the above Notice of Limited Warranty Extension in the DCSnet Warranty Inquiry Vehicle Comments section. Important Note: The service (repair) benefit that is provided by this settlement is subject to the same vehicle eligibility requirements, limitations, and exclusions that apply to the BMW New Vehicle Limited Warranty. Specifically, the coverage shall be null and void because the: Vehicle has been declared a total loss or sold for salvage purposes, the true mileage cannot be determined, the Vehicle Identification Number (VIN) has been altered and cannot be determined, and/or the Applicable covered vehicle components were previously replaced with used or salvaged automobile parts. Copyright ©2021 BMW of North America, Inc. 2/18 9/23/21, 10:26 AM 11 02 21_CLASS ACTION SETTLEMENT: N20/N26 TIMING/OIL PUMP DRIVE CHAIN DIAGNOSIS / REPAIR The BMW DCSnet Warranty Vehicle Inquiry (WVI) may not contain a corresponding Vehicle Comment that identifies that one or more of the above non-eligible vehicle situations apply. In these cases, please use any other resources that are available at your center to confirm the vehicle’s eligibility (for example, CARFAX®). Always verify the correct engine serial number is installed in the vehicle. Enter the VIN into AIR and compare the engine serial number to the engine serial number in AIR using “Vehicles Details”. If the engine serial number does not match- Create a TSARA TeileClearing Hotline case that includes or identifies the issues that could affect the vehicle’s eligibility Wait for a response before proceeding Provide a picture of the engine serial number in the case If it is determined the vehicle is non-eligible, or if you are uncertain of the vehicle’s eligibility, or you do not have access to any other resources; please create a TSARA TeileClearing Hotline case that includes or identifies the issues that could affect the vehicle’s eligibility and wait for a response before proceeding. Non-Eligible Class Vehicles Certain Class Members have opted out of this Settlement. Those Class Members are excluded and not eligible for any of the corresponding Class benefits. The non-eligible Class Vehicles have been updated with the following VIN-specific Vehicle Comment in the DCSnet Warranty Vehicle Inquiry. SI B11 02 21: The current owner/lessee of this Class Vehicle has opted-out of the Timing Chain and Oil Pump Drive Chain Modules (N20, N26 Engines) Class Action Settlement. By asking to be excluded, the owner/lessee of this vehicle are not eligible to receive any of the Settlement Class benefits. The previous Timing Chain/Oil Pump Drive Chain Module 7/70 Limited Warranty Extension may apply if the Class Vehicle is still eligible. If you have vehicle repair eligibility, coverage and/or claim submission questions, please contact the Warranty department through IDS by selecting Coverage, Policy, Coding Questions and Mileage Corrections prior to performing any repair. Class Allegations The plaintiffs in the lawsuit alleged that the timing chain and oil pump drive chain modules in certain MY 2012 to MY 2015 BMW Class Vehicles’ are defective and could lead to sudden engine failure and a loss of power to the vehicles. BMW expressly denied any wrongdoing alleged in the complaint and does not admit or concede any actual or potential fault, wrongdoing, or liability. Nevertheless, the parties concluded that settlement was desirable in order to avoid the time, expense, and inherent uncertainties of protracted litigation and to resolve, finally and completely, all pending and potential claims related to this matter. Settlement Class Vehicles (Beyond 7/70*) US-specification BMW vehicles (listed above) that were purchased or leased, registered and operated, in the United States, including the District of Columbia and Puerto Rico Settlement Class Members (Who did not opt-out) Settlement Class Members are persons or entities who: 1. Currently own or lease a Settlement Class Vehicle that was distributed for sale or lease in the United States and registered and operated in the United States, including the District of Columbia and Puerto Copyright ©2021 BMW of North America, Inc. 3/18 9/23/21, 10:26 AM 11 02 21_CLASS ACTION SETTLEMENT: N20/N26 TIMING/OIL PUMP DRIVE CHAIN DIAGNOSIS / REPAIR Rico; and those that 2. Formerly owned or leased a Settlement Class Vehicle that was distributed for sale or lease in the United States, and registered and operated in the United States, including the District of Columbia and Puerto Rico. Class Action Service Benefit/Repair Program (Available as of June 30, 2021) Limitation For eligible Class Vehicles beyond 7/70, under the terms of this Settlement, only one Prospective Repair Program repair per VIN is permitted (Diagnosis or Diagnosis/Repair), although recovery under the Prospective Repair Program does not affect the Class Member’s eligibility to recover under the Reimbursement Program (Refer to the attached notice for more information, Page 5). As determined by the vehicle’s original in-service date: Up to one year after the Effective Date of the Settlement (June 30, 2021 to June 29, 2022): Any Class Vehicle regardless of age (i.e., years in service) the Class Member’s Class Vehicle may be eligible for full or partial coverage of the costs of these same future repairs if the vehicle has 100,000 miles or less and is taken to an authorized BMW Center for the repair. This repair coverage will be scaled to the vehicle mileage See the repair reimbursement matrix (bottom) provided on page 5 of the attached preliminary settlement document and in the Warranty Information section below. Or: One year after the Effective Date of the Settlement (On or after June 30, 2022): Full or partial coverage of the costs of future repairs the Class Member’s Class Vehicle timing chain module, oil pump drive chain module, or engine (if damaged due to a failure of the timing chain or oil pump drive chain modules) if the repair is performed at an authorized BMW Center and the Class Vehicle has less than 8 years or 100,000 miles in service (whichever comes first). Repair coverage will be scaled to the vehicle age and mileage See the repair reimbursement matrix (top) provided on page 5 of the attached preliminary settlement document and in the Warranty Information section below. *Note: For eligible vehicles that have not exceeded the previous timing chain/oil pump drive chain module 7/70 extended limited warranty coverage, please refer to SI B11 03 17. Inquiries The Claims Administrator will address questions related to the Reimbursement Benefit only. Additional Information/Settlement Status Updates Updates will also be posted to the settlement website (www.TimingChainModuleSettlement.com) as new information becomes available. PROCEDURE Copyright ©2021 BMW of North America, Inc. 4/18 9/23/21, 10:26 AM 11 02 21_CLASS ACTION SETTLEMENT: N20/N26 TIMING/OIL PUMP DRIVE CHAIN DIAGNOSIS / REPAIR First, perform a DCSnet Warranty Vehicle Inquiry and review the Repair History (Claims) section to see if, and when a one of the follow was performed and claimed prior: A. Diagnosis only, repair procedure is not necessary Defect Code (DC) 11 31 91 01 00, B. Diagnosis only, repair procedure is necessary but declined by the customer DC 11 31 91 01 00, or C. Diagnosis and a repair procedure DC 11 31 91 01 00 and 11 31 90 04 00 (Matrix applies). Note: Administrative claims for processing prior customer-pay repair reimbursements (sublet) are excluded. Depending on the results of this review, as applicable: For eligible Class Vehicles that are beyond the 7/70 limited warranty extension, under the terms of this Settlement, only one Prospective Repair Program repair per VIN is permitted (Diagnosis or Diagnosis/Repair). For frequently asked questions go to the TIS.Net Advanced Information, search for “N20 and N26 Timing Chain and Oil Pump Chain FAQ”. 1. Checking the chain modules for wear. Connect the vehicle to ISTA and perform a vehicle test. Select “Vehicle management” Select “Troubleshooting” Select “Function structure” Select “Powertrain” Select “Engine electronics, quality control valve (MSV)” Select “Valve gear” Select “Start search” From the list of available test plans, select “VANOS solenoid valve, exhaust” or “Exhaust Camshaft Sensor” Select “Continue” Select “VANOS Solenoid Valve” Select “Display” Select “Continue test module” and “Next” Select “Timing chain test” and follow the steps to complete the test plan. If the test plan asks, “Solenoid valves ok?” Select “Yes”. Follow the test plan steps to check the timing chain. Test plan will conclude with one of the following: If the test plan results indicate the timing chain is not stretched (“OK”), then go to step 2. Or If the test plan results indicate "The timing change can only be mechanically checked on this vehicle", then go to step 2. Or If the test plan results indicate "Program the vehicle with the current I- Level.' Then go to step 2 Do not program the vehicle or disassemble the engine. Or If the test plan results indicate the timing chain is stretched (“not OK”), then go to step 6. 2. Go to the IMIB Next screen and open the ”IMIB MA” application (1). Copyright ©2021 BMW of North America, Inc. 5/18 9/23/21, 10:26 AM 11 02 21_CLASS ACTION SETTLEMENT: N20/N26 TIMING/OIL PUMP DRIVE CHAIN DIAGNOSIS / REPAIR 3. After the IMIB MA application opens then return to ISTA and continue diagnosis. The test plan “Evaluating the drive chain for the oil pump” will not operate if the IMIB MA application is not open yet. 4. Proceed to the “Evaluating the drive chain for the oil pump” test plan using the following path: Select – “Service functions” Select – “Powertrain” Select – “Engine electronics MEVD” Select – “Evaluating the drive chain for the oil pump” Follow the test plan steps. Thoroughly read the test plan directions to avoid repeating work. Install the following special tools onto the engine: Measuring adaptor special tool P/N 2405341 (1) Measuring adaptor tip (2) Sensor cable (3) Adjustable joint (4) Frequency sensor (5) 7-pin IMIB cable connection (6) Frequency sensor mounting bolt and spacer sleeve special tool P/N 5A1FAD0 Mounting bolt (1) Copyright ©2021 BMW of North America, Inc. 6/18 9/23/21, 10:26 AM 11 02 21_CLASS ACTION SETTLEMENT: N20/N26 TIMING/OIL PUMP DRIVE CHAIN DIAGNOSIS / REPAIR Spacer sleeve (2) For additional information about this tool refer to SI 04 02 21. Tool set up and installation onto the engine: Remove the measuring adaptor tip (4) Install the spacer sleeve and mounting bolt (3) through the frequency sensor (2). Remove the acoustic engine cover. Locate the empty M8 threaded hole (1) in the cylinder head adjacent to the oil filter housing. Install the frequency sensor with mounting bolt into the M8 hole (1). Route the wire between the oil filter housing and intake manifold (2) to avoid damage to the tool. IMPORTANT! Torque the mounting bolt to 21.5 Nm (3). Connect the 7 pin AUX measuring cable to the end of the measuring adaptor tool (4). Copyright ©2021 BMW of North America, Inc. 7/18 9/23/21, 10:26 AM 11 02 21_CLASS ACTION SETTLEMENT: N20/N26 TIMING/OIL PUMP DRIVE CHAIN DIAGNOSIS / REPAIR The 7 pin AUX measuring cables cable part number is 81 31 2 468 790. See 7 pin AUX measuring cable overview below. 7 pin AUX measuring cable overview: BMW Part Number - 81 31 2 468 790 – This 7 pin cable was sent with IMIB R2. Cable end colors: Yellow and Green Label Description on the Cable: AVL SN 2297 BV8066 V2 K101834 AIDH OR No BMW Part Number – This 7 pin cable was sent with IMIB. Cable end colors: Yellow and Brown Label Description on the Cable: SIEMENS AUX1 A5E01034069 ES 02 09/08 Connect the IMIB 100 AMP clamp (1) to the red/green wire of ignition coil #1 (2). P/N 81 31 2 468 784 Or P/N 81 31 2 344 255 IMIB and vehicle overview: Frequency sensor installed (1). Copyright ©2021 BMW of North America, Inc. 8/18 9/23/21, 10:26 AM 11 02 21_CLASS ACTION SETTLEMENT: N20/N26 TIMING/OIL PUMP DRIVE CHAIN DIAGNOSIS / REPAIR 100 AMP clamp installed (2). IMIB next with tablet placed on a table or cart in front of the vehicle (3). IMIB Next connect to the network via LAN (4). Connect the frequency sensor 7 pin AUX cable to port 2 on the IMIB next (1). Connect the 100 AMP clamp 7 pin cable to port 3 on the IMIB next (2). Note: The test plan can be performed and measured from the IMIB Next with tablet at the same time, this will require less equipment connections. Or The test plan can be run from another tablet or lap top device. The tablets or laptops should be connected via LAN to the network. Connecting via WIFI may lead to connectivity issues when using the test plan. Read the procedure steps in the test plan very carefully. Following the sequence of the on-screen instructions will lead to the best efficiency. Refer to the attached video for a general description of how the diagnosis will occur. 5. Test plan will conclude with the statement “The oil pump chain is OK” or “The oil pump chain is not OK”. If the test plan results indicate the oil pump chain is OK, then take no further action. Or If the test plan results indicate the oil pump chain is not OK, then go to step 6. Or If the results of the test plan are inconclusive or the engine is inoperable: Refer to the N20/N26 Timing/Oil Pump Drive Chain Diagnosis Checklist. This checklist will provide instructions to create and describe the vehicle situation in the case. Reviewing this checklist prior to creating Copyright ©2021 BMW of North America, Inc. 9/18 9/23/21, 10:26 AM 11 02 21_CLASS ACTION SETTLEMENT: N20/N26 TIMING/OIL PUMP DRIVE CHAIN DIAGNOSIS / REPAIR and submitting the case will increase the case response efficiency. Always provide pictures or videos where possible to help describe the issue. Do not fill out the checklist and attach it to the case. The details described in the checklist must be typed into the case description fields. Create a TSARA Hotline case with “N2X Chain Issues” in the subject line. Submit the TSARA Hotline case and wait for a response. 6. Replace the timing/oil pump chains module as per Premium Repair Instruction 11 31 054 “Replacing timing chain and chain module for oil pump N20, N26”. Note: Step number 45 of Preliminary Works, “Installing and removing or replacing chain tensioner piston” (included in Repair Instruction 11 31 054), specifically states to release the screws for the wastegate actuator and to raise up the unit slightly to gain access to the chain tensioner. This instruction will avoid wastegate actuator and turbocharger removal. Do not remove the entire wastegate actuator and or the turbocharger for any reason while replacing the engine oil pump drive chain module, timing chain, timing chain tensioner, slide rail, tensioning rail and guide rail. Checking and adjusting the wheel alignment is NOT needed when performing this repair procedure. Change the engine oil and filter. . Oil Pump Chain Module Overview Replace item #1 in the illustration. Item #1 Chain drive includes the gears, chain and tensioning device. The bolts are reusable as per the applicable repair instructions. These parts are found in the new parts kit P/N 11 31 5 A19 AA2. See Parts Information. Timing Chain Module Overview Replace the following components in the illustration. #1 – Timing chain #2 – Chain tensioner and guide rail #3 – Slide rail #4 – Sprocket #5 – Chain tensioner with seal These parts are found in the new parts kit P/N 11 31 5 A19 AA2. See Parts Information. Important Repair Instruction Information: Copyright ©2021 BMW of North America, Inc. 10/18 9/23/21, 10:26 AM 11 02 21_CLASS ACTION SETTLEMENT: N20/N26 TIMING/OIL PUMP DRIVE CHAIN DIAGNOSIS / REPAIR When the high-pressure line connections (1) are released, then the line (2) must be replaced. This high-pressure line must be replaced and cannot be re-used. Refer to Repair Instruction 13 53 180 “Replace pressure line” for more details. Refer to ETK using the VIN of the vehicle the proper part number. PARTS INFORMATION Please refer to the weekly Parts Matrix for ordering information. P/N 11 31 5 A19 AA2 is kit part number consisting of many parts. Part Number 11 31 5 A19 AA2 Refer to EPC Refer to EPC Refer to EPC Refer to EPC Description Set Timing Chain (Kit) The Kit includes (Do not order these parts separately): Chain drive for oil pump Timing chain Chain tensioner and timing chain guide rail Sprocket for crankshaft Timing chain slide rail Chain tensioner with gasket ring Collar screw Gasket set, cylinder head cover Seal flange for VVT motor Crankshaft Collar Screw Bearing bolts for the guide rails Oil pump collar screws Screw plugs with gasket rings Fuel feed line Profile gasket oil sump Engine oil filter kit Washer – Manual transmission vehicles only – Enter the vin number into ETK to determine the requirement. Quantity 1 1 1 1 1 (if applicable) Refer to the ETK and the applicable repair instructions for other one-time use fasteners and/or component information regarding additional or replacement screws, gaskets, and seals that need to be installed and claimed. Bulk Materials - Sublet Part Number (P/N) Billing P/N (10ths) See SI B11 01 21 N/A Description Engine oil (0W-30 - 6 x 1 Liter case) Quantity Up to 6 liters Or: See SI B11 01 21 Engine oil (0W-30 – 209-liter drum) Up to 5.3 liters Copyright ©2021 BMW of North America, Inc. 11/18 9/23/21, 10:26 AM 11 02 21_CLASS ACTION SETTLEMENT: N20/N26 TIMING/OIL PUMP DRIVE CHAIN DIAGNOSIS / REPAIR Or: See SI B11 01 21 See SI B11 01 21 Engine oil (0W-30 – Tank Delivery- Liters Up to 5.3 liters And: 82 14 1 467 704 N/A Antifreeze* As needed *Replacing drained quantity with a 50/50 antifreeze/water solution. WARRANTY INFORMATION For eligible vehicles that have not exceeded the previous engine timing chain/oil pump drive chain module 7/70 extended limited warranty coverage, please refer to SI B11 03 17. For eligible vehicles beyond 7/70 limited warranty extension, qualifying N20 and N26 vehicle’s timing chain module, oil pump drive chain module, or consequential engine replacement repairs are covered under the terms of the applicable CPO coverage. Eligible Class Vehicles that are beyond the 7 year/70,000 Mile Extended Limited Warranty (B11 03 17) and/or are without or have expired CPO coverage Class Members’ Class Vehicles’ timing chain and oil pump drive chain modules (N20, N26) and the engine (if damaged due to a failure of the timing/oil pump drive chain module) have the component-specific coverage described below. This applies to eligible US-specification BMW Class Vehicles (noted above that were produced up to the end of February 2015) that are registered, operated, and have their covered repair performed by an authorized BMW center in the United States (including Puerto Rico). Limitation For eligible Class Vehicles beyond 7/70, under the terms of this Settlement, only one Prospective Repair Program repair per VIN is permitted (Diagnosis or Diagnosis/Repair), although recovery under the Prospective Repair Program does not affect the Class Member’s eligibility to recover under the Reimbursement Program (Refer to the attached notice for more information, Page 5). As stated in the Important Note in the Situation section above, the service (repair) benefit that is provided by this settlement is subject to the corresponding vehicle eligibility requirements, limitations, and exclusion criteria that apply to all repairs that will result with a claim submission to BMW. The existing limited warranty coverage for the whole vehicle and other components has not changed. Non-Qualifying Repairs Repairs performed on ineligible vehicles including non-registered, eligible vehicles operated and repaired outside the United States and Puerto Rico and/or the diagnosis and repair of other unrelated issues. This exclusion also applies to repairs that were performed using (including those repairs that result from using) nongenuine BMW parts and/or used BMW passenger car or light truck parts. Qualifying Repairs Claim Submissions (as determined by the vehicle’s original in-service date) Claim the applicable work with the Defect Code(s) and labor operations provided below that apply. DC 11 31 91 01 00 - Diagnosis (100 Percent, one-time, Work Package # 1, 2, 3, 4, 5 or 6) Within the following coverage limits below that apply to the eligible Class Vehicle, the timing chain and oil pump drive chain module diagnosis is coverage at 100 percent, one time only. Copyright ©2021 BMW of North America, Inc. 12/18 9/23/21, 10:26 AM 11 02 21_CLASS ACTION SETTLEMENT: N20/N26 TIMING/OIL PUMP DRIVE CHAIN DIAGNOSIS / REPAIR Up to one year after the Effective Date of the Settlement (June 30, 2021 to June 29, 2022): Up to and including the first 100,000 miles, eligible vehicle’s age (years in service) regardless of the Or: One year after the Effective Date of the Settlement (On or after June 30, 2022): Up to the first 8 years or 100,000 miles in service (whichever comes first). Defect Code: 1131910100 E84 E89 F1x F2x F3x N20 N26 US Engine Timing Chain and Oil Pump Drive Chain Modules Diagnosis Effective Immediately: The new Diagnosis DC 11 31 91 01 00 (above) now replaces the prior Diagnosis DC 11 31 90 03 00 for claim submission. Only one Main labor operation can be claimed per workshop repair visit (one or more claim submissions, if applicable). Plus work Main work The vehicle is already in the workshop for another repair. The vehicle arrives at your center for the issue and repair work covered under the terms and conditions described in this bulletin (No other Main work will be performed/claimed during this workshop visit). No Repair is Necessary The vehicle is connected and diagnosed with the elongation test plan – Result Passed – Continue with diagnosis with frequency test – Result Passed Work Pkg Labor Operation Description Labor Allowance #1 00 70 994 Diagnosis Timing Chain and Diagnosis Oil Pump Chain (Results are OK, no parts replacement required) (Plus work – Vehicle already in the workshop) Or: --- --- --- #2 00 70 432 Diagnosis Timing Chain and Diagnosis Oil Pump Chain (Results are OK, no parts replacement required) (Main work) 10 FRU 8 FRU Claim Repair Comments (WP 1 or 2) Only reference the SIB number, the work package (Pkg) number performed and the results in the RO technician notes and in the claim comments (For example: B11 02 21 WP 1 or WP 2, No repair is required), unless otherwise required by State law. And, if the: Results of the Test Plan are Inconclusive, or the Engine is Inoperable Labor Operation Description Labor Allowance 00 58 677 Refer to AIR Submit the TSARA Hotline case and wait for a response Claim Repair Comments (TSARA Hotline Case-Related) Copyright ©2021 BMW of North America, Inc. 13/18 9/23/21, 10:26 AM 11 02 21_CLASS ACTION SETTLEMENT: N20/N26 TIMING/OIL PUMP DRIVE CHAIN DIAGNOSIS / REPAIR Reference the case and any work procedures that were performed per their instruction and the results. Or, a: Repair Procedure is Necessary based on one of the Diagnosis Procedures below The vehicle is connected and diagnosed with the elongation test plan only – Result Failed (Perform repair under DC 1131900400 and the apply matrix) Work Pkg Labor Operation Description Labor Allowance #3 00 70 995 Vehicle test, measuring timing chain for elongation test plan (Result is NOT OK for the timing chain, parts replacement 5 FRU required) (Plus work – Vehicle already in the workshop) Or: --- --- 00 70 433 Vehicle test, measuring timing chain for elongation test plan (Result is NOT OK for 7 FRU the timing chain, parts replacement required) (Main work) #4 --- Or, a: The vehicle is connected and diagnosed with the elongation test plan – Result Passed – Continue with diagnosis with frequency test – Result Failed (Perform repair under DC 1131900400 and the apply matrix) Work Pkg Labor Operation Description Labor Allowance #5 00 70 994 Diagnosis Timing Chain and Diagnosis Oil Pump Chain (Result is NOT OK for the oil pump chain, parts replacement required) 8 FRU (Plus work – Vehicle already in the workshop) Or: --- --- 00 70 432 Diagnosis Timing Chain and Diagnosis Oil Pump Chain (Result is NOT OK for the oil 10 FRU pump chain, parts replacement required) (Main work) #6 --- Claim Repair Comments (WP 3, 4, 5 or 6) Only reference the SIB number, the work package (Pkg) number performed and the results in the RO technician notes and in the claim comments (For example: B11 02 21 WP 3, 4, 5 or 6, repair required), unless otherwise required by State law. Or, the: Repair is necessary (Matrix applies) but the Repair Procedure was Declined by the Customer Under the diagnosis DC 11 31 91 01 00, in the RO technician notes and in the claim comments, reference this SIB number and the work package number performed (#3, 4, 5 or 6) and include the following statement, unless otherwise required by State law: Copyright ©2021 BMW of North America, Inc. 14/18 9/23/21, 10:26 AM 11 02 21_CLASS ACTION SETTLEMENT: N20/N26 TIMING/OIL PUMP DRIVE CHAIN DIAGNOSIS / REPAIR The repair procedure specified and recommended by the timing/oil pump drive chain diagnosis was declined by the owner, operator, or customer. Include any other additional information as necessary. Important note: Going forward, for those vehicles with a customer declined repair situation, the repair that was originally specified by the diagnosis, or a related expanded scope repair that now may be required is not be claimable. Or: Repair is Necessary and Performed Up to one year after the Effective Date of the Settlement (SI B11 02 21) From June 30th, 2021, to and including June 29th, 2022 (Repair order/claim date – see below) Vehicles still within 70,000 miles and 7 years in service Refer to SI B11 03 17 (100%) Or, for those vehicles that are beyond the 7/70 coverage, apply the Matrix below to the Associated Work/Repair Procedure DC 11 31 90 04 00 - Associated Work/Repair Procedure is Required after Diagnosis (also one-time) Class More than 7 Years in Service BMW’s Vehicle Mileage, and with Member’s as applicable below Contribution Contribution Up to 70,000 miles 100% 0% From 70,001 to 80,000 miles The time (age) limits after 7 75% 25% From 80,001 to 90,000 miles years are not applicable to repair 55% 45% RO/Claim dates up to and From 90,001 to 100,000 40% 60% including June 29th, 2022 miles Over 100,000 miles Not Eligible for Relief Then, for ROs/Claims dated on or after June 30th, 2022: One year after the Effective Date of the Settlement (SI B11 02 21) On or after June 30th, 2022 (Repair order/claim date – see below) Vehicles still within 70,000 miles and 7 years in service Refer to SI B11 03 17 (100%) Or, for those vehicles that are beyond the 7/70 coverage, apply the Matrix below to the Associated Work/Repair Procedure DC 11 31 90 04 00 - Associated Work/Repair Procedure is Required after Diagnosis (also one-time) More than 7 Years in Service, Class BMW’s Vehicle Mileage, and with also apply the corresponding Member’s Contribution time (Age) limit listed below Contribution From 70,001 to 80,000 And more than 7 years (84 mos) miles, or less than 70,000 and less than 8 years (96 mos) 75% 25% miles in service From 80,001 to 90,000 And less than 8 years (96 mos) 55% 45% Copyright ©2021 BMW of North America, Inc. 15/18 9/23/21, 10:26 AM 11 02 21_CLASS ACTION SETTLEMENT: N20/N26 TIMING/OIL PUMP DRIVE CHAIN DIAGNOSIS / REPAIR miles From 90,001 to 100,000 miles Over 100,000 miles in service And less than 8 years (96 mos) in service Or over 8 years or more in service 40% 60% Not Eligible for Relief As an additional RO line item: Defect Code: E84 E89 F1x F2x F3x N20 N26 Engine Timing Chain and Oil Pump Drive Chain Modules Repair (Matrix applies) 1131900400 Qualifying Repairs - Claim Submission (Labor/Parts/Sublet at the Matrix’s Reimbursement Percentage that applies) Labor Operation Description (Associated work) 00 62 987 Replace the oil pump chain module and the timing chain module (includes changing the engine oil and filter) (checking and adjusting the wheel alignment is NOT needed) (Plus work – Vehicle already in the workshop) Labor Allowance Refer to AIR Refer to AIR for the corresponding flat rate unit (FRU) allowances. And, as needed: Sublet – Bulk Materials (RO and Claim Comments Required) See the sublet Sublet Code reimbursement 4 calculations below Reimbursement for the repair-related bulk materials (Do not use the BMW part numbers for claim submission) Sublet reimbursement calculation for claiming the applicable repair-related bulk materials (BMW part numbers) is at the dealer net price amount for the quantities used plus your center’s handling. BMW Antifreeze/Coolant: Claim the corresponding sublet dollar amount for the quantity needed to replace what was drained with a 50/50 coolant/water solution. Enter this material cost in sublet and itemize the amount on the repair order and in claim comment section. The BMW parts that were replaced to perform the required corresponding repair procedure are covered against defects in materials or workmanship for two years (2) unlimited mileage (Refer to this SIB and the prior repair claim on the RO and the claim comments. Alternate Transportation Procedure - Timing Chain and Oil Pump Drive Chain Module Repair Related If a vehicle that is covered by this Class Action requires a timing chain/oil pump chain replacement, BMW NA will cover the cost of up to 3 days car rental. Where possible, please schedule these repairs early in the week. BMW NA will not pay any expenses for weekend car rental days (Monday through Friday only). Car rentals related to diagnosis only cases (no repair required) will not be reimbursed. Prior AAM Field Authorization (FAS) is not required. A rental car is purely a goodwill gesture and is not part of the Class Action Settlement. Copyright ©2021 BMW of North America, Inc. 16/18 9/23/21, 10:26 AM 11 02 21_CLASS ACTION SETTLEMENT: N20/N26 TIMING/OIL PUMP DRIVE CHAIN DIAGNOSIS / REPAIR Please refer to the attachment for more information including the per-day car rental allowance. Alternate Transportation Procedure - Backordered Repair-Related Parts For part backorder situations that are directly related to a repair that is covered by this Class Action, SI B01 15 21 (BMW Alternate Transportation Measures: AMP and Rental Vehicles) for part supply-related car rental requests with prior Aftersales Area Manager (AAM) Field Authorization would then apply as outlined in this bulletin. Consequential Repair(s) (RO and Claim Comments Required) When additional work and/or parts are required as a direct result of addressing the issue and/or performing the repair outlined in this Service Information bulletin: Claim the corresponding items under the Defect Code for the diagnosis labor (100 percent) and/or the Defect Code for the repair (Reimbursement Matrix applies) as applicable. Explain the reason for this consequential repair work (the why and the what) on the repair order and in the claim comments section. Based on which one applies to your center, please refer to SI B01 01 20 or B01 07 20 for claiming your diagnosis work time, job/repair work time (WT), RO/Claim WT and/or repair explanation procedures, unless otherwise required by State law. BMW Maintenance Program (In conjunction with a Timing/Oil Pump Drive Chain Repair) If the vehicle has an active maintenance program and the Engine oil Service task shows Recommended, Due or Bundling Eligible (BE), then: Perform the Engine oil Service task; and Reset the CBS data. Create an additional RO line item to perform and claim the maintenance task Standard Scope (Main flat rate labor operation code 00 00 105 under DC 85 99 05 01 MP). Claim and submit for only the engine oil and filter part numbers under the BMW Maintenance Program engine oil service Defect Code Be sure to also perform and claim any other required connected maintenance service tasks. Claim the timing/oil pump drive chain module diagnosis and repair-related work tasks using the Plus code operations. QUESTIONS REGARDING THIS BULLETIN Technical inquiries Warranty inquiries Parts inquiries Submit feedback at the top of this bulletin Please contact the Warranty department by either using the Live Chat that’s available in the Warranty Documentation Portal or through IDS by selecting Coverage, Policy, Coding Questions and Mileage Corrections Submit an IDS ticket to the Parts Department Supporting Materials picture_as_pdf B110221 N20_N26 TC Gelis v BMW_CF_Notice.pdf picture_as_pdf B110221 Timing Chain Class Action_Rental.pdf Videos Copyright ©2021 BMW of North America, Inc. 17/18 9/23/21, 10:26 AM 11 02 21_CLASS ACTION SETTLEMENT: N20/N26 TIMING/OIL PUMP DRIVE CHAIN DIAGNOSIS / REPAIR 11 01 21 Copyright ©2021 BMW of North America, Inc. 18/18 Attachment to SI B11 02 21 July 2021 United States District Court for the District of New Jersey Gelis Claims Administrator c/o Rust Consulting ‐ 7080 PO Box 14 Minneapolis, MN, 55440‐0014 FOR OFFICIAL USE ONLY IMPORTANT LEGAL MATERIALS 01 *clmnt_idno* UAA <> < > < > < > < > < > < > < > < > < > < > < > < > < > < > < > Page 1 of 2 Claimant Identification Number: < > If you are a current or former owner or lessee of a model-year 2012 to 2015 BMW vehicle, you could get benefits from a class-action settlement. A federal court has authorized this notice. This is not a solicitation from a lawyer. • A nationwide settlement has been reached in a class action lawsuit against BMW of North America, LLC, entitledGelis, et al. v. Bayerische Motoren Werke Aktiengesellschaft and BMW of North America, LLC, Civil Action No. 2:17cv-07386, involving the timing chain and oil pump drive chain modules in certain model-year 2012 to 2015 BMW vehicles. • The Settlement provides an opportunity to be reimbursed for certain past expenses and covered for certain futurerepairs. SAMPLE *7080* *CF* *RUST* This form must be submitted or postmarked on or within 30 days of the Effective Date, currently estimated to be no earlier than March 18, 2021. Please see the settlement website to find out if the Effective Date has changed. CLAIM FORM TO RECEIVE REIMBURSEMENT FOR ELIGIBLE PAST EXPENSES IN GELIS v. BMW OF NORTH AMERICA, LLC Complete this form only if you wish to make a claim for reimbursement for eligible past expenses available under the Settlement. PLEASE TYPE OR PRINT LEGIBLY You must supply all of the following information in order to obtain reimbursement for eligible past expenses under this Settlement. Name: Address: City: Email address: BMW Model Year: 20 Vehicle Identification Number: Model: (example: 528i) (The VIN is 17 characters and can be found on the metal plate at the bottom of the driver’s side front windshield or on your sale or title documents.) Date of Purchase/Lease: / / CLAIMANT DECLARATION I declare under penalty of perjury that the information above and the documents I have supplied are true and correct. Signed On: / / (DD/MM/YYYY) in , (City) (State) (Sign your name here) (Type or print your name here) (Capacity of person signing ‐ if applicable) YOU MAY BE ELIGIBLE FOR THE FOLLOWING REIMBURSEMENTS FOR PAST EXPENSES PROVIDED UNDER THE SETTLEMENT: A. If repairs were performed at an authorized BMW Center, costs (parts and labor) to repair or replace the timing chain module, oil pump drive chain module, or replace the engine (if damaged due to timing chain or oil pump drive chain failure) will be reimbursed in accordance with the Reimbursement Chart set forth on the Class Notice at Item 6. B. If repairs were performed at an independent service center, costs (parts and labor) to repair or replace the timing chain module, oil pump drive chain module, or replace the engine (if damaged due to timing chain or oil pump drive chain failure) will be reimbursed in accordance with the Reimbursement Chart set forth on the Class Notice at Item 6 up to $3,000.00 for repairing or replacing one failed timing chain module and/or oil pump drive chain module. C. If repairs were performed at an independent service center, costs (parts and labor) to repair or replace the timing chain module, oil pump drive chain module, or replace the engine (if damaged due to timing chain or oil pump drive chain failure) will be reimbursed in accordance with the Reimbursement Chart set forth on the Class Notice at Item 6 up to $7,500.00 for replacing the engine if damaged due to a failure of the timing chain module and/or oil pump drive chain module. Page 2 of 2 PLEASE COMPLETE THIS CLAIM FORM ONLY IF YOU ARE SEEKING ANY OF THE REIMBURSEMENT BENEFITS LISTED ABOVE. PLEASE SEE QUESTIONS 6 THROUGH 8 ON THE NOTICE FORM, OR SECTION III OF THE SETTLEMENT AGREEMENT, FOR MORE INFORMATION AND LIMITATIONS. CLAIMS FOR REIMBURSEMENT FOR PAST EXPENSES To obtain reimbursement for costs for replacing one (1) failed timing chain module, one (1) failed oil pump drive chain module, or one (1) failed engine if damaged due to a failure of the timing chain and/or oil pump drive chain modules, you must submit documents showing: a. Whether the repair or replacement was made at an authorized BMW dealer (e.g., a BMW Center), or at a third‐party repair shop; and b. Your Settlement Class Vehicle’s model, model year, and VIN; and c. The identity of the owner/lessee of the Settlement Class Vehicle at the time of repair (such as a true copy of a vehicle title, registration, or license receipt); and d. That your Settlement Class Vehicle had fewer than 8 years and 100,000 miles (whichever comes first) at the time of the repair, as evidenced by a repair order with vehicle mileage from the entity that performed the repair or replacement, or service records from before and after the repair or replacement; and e. The cost of repair, with parts and labor separated; and f. Proof of payment for the amount(s) sought for reimbursement (credit‐card receipt, credit‐card statement, or cancelled check); and g. The nature of the repair; and h. The part(s) description and part(s) numbers used in the repair; and i. The date of repair; and j. Evidence of adherence to regular oil changes in accordance with the Class Vehicle’s Condition Based Service Indicator. Documents evidencing your adherence to the relevant aspects of the vehicle maintenance schedule during the time you owned the vehicle are required, in particular, scheduled oil changes up to the date/mileage of replacement/repair, within a variance of 1,000 miles of the scheduled time or mileage maintenance requirements. However, if you cannot obtain maintenance records despite a good faith effort to obtain them, you may submit a declaration under penalty of perjury detailing what efforts you made to obtain the records, who you communicated with and when, why the records were not available, and attesting to adherence to the maintenance schedule and, in particular, scheduled oil changes up to the date/ mileage of the replacement/repair, within the variance set forth above. COMPLETED CLAIMS FORMS CAN BE SUBMITTED BY MAIL OR ONLINE. IF YOU ARE SUBMITTING THIS FORM BY MAIL, COMPLETE THIS CLAIM FORM AND MAIL IT, POSTMARKED ON OR BEFORE THE LATER OF 30 DAYS AFTER THE DATE OF FINAL APPROVAL OF THE SETTLEMENT OR THE EFFECTIVE DATE OF THE SETTLEMENT, TO BE POSTED ON THE SETTLEMENT WEBSITE BUT ESTIMATED TO BE MARCH 18, 2021 TO: Gelis Claims Administrator c/o Rust Consulting ‐ 7080 PO Box 14 Minneapolis, MN, 55440‐0014 IF YOU ARE SUBMITTING THIS FORM ONLINE, COMPLETE AND SUBMIT THE CLAIM FORM AVAILABLE AT WWW. TIMINGCHAINMODULESETTLEMENT.COM ON OR BEFORE THE LATER OF 30 DAYS AFTER THE DATE OF FINAL APPROVAL OF THE SETTLEMENT OR THE EFFECTIVE DATE OF THE SETTLEMENT, TO BE POSTED ON THE SETTLEMENT WEBSITE BUT ESTIMATED TO BE MARCH 18, 2021. QUESTIONS? CALL TOLL‐FREE (866) 411‐6985 OR VISIT www.TimingChainModuleSettlement.com United States District Court for the District of New Jersey If you are a current or former owner or lessee of a model-year 2012 to 2015 BMW vehicle, you could get benefits from a class-action settlement. A federal court has authorized this notice. This is not a solicitation from a lawyer. • A nationwide settlement has been reached in a class action lawsuit against BMW of North America, LLC, entitled Gelis, et al. v. Bayerische Motoren Werke Aktiengesellschaft and BMW of North America, LLC, Civil Action No. 2:17-cv07386, involving the timing chain and oil pump drive chain modules in certain model-year 2012 to 2015 BMW vehicles. • The Settlement expenses provides an and covered for • Your legal rights are affected whether you act or don’t act, so please read this notice carefully. YOUR LEGAL RIGHTS AND OPTIONS IN THIS SETTLEMENT: SUBMIT A CLAIM FORM EXCLUDE YOURSELF OBJECT GO TO A HEARING opportunity to be certain future repairs. Make a claim to receive reimbursement for eligible past expenses potentially available to you under the Settlement. reimbursed for Claims must be by the thirty (30) the date Approval Settlement certain past submitted later of days after of Final of the or the Effective Date of the Settlement, to be posted on the Settlement Website but estimated to be March 18, 2021. See Question 8, below. Requests for Exclusion must be postmarked by January 19, 2021. See Question 12, below. Write to Settlement Class Counsel and Defendant’s Counsel to exclude yourself from (“opt out” of) the Settlement. This is the only option that allows you to be part of any other lawsuit, or your own lawsuit, against BMW of North America about the legal claims released in this Settlement. Write to the judge about Objections must be why you do not postmarked by like the Settlement. January 19, 2021. See Question 17, below. Ask to speak in court The Final Approval to the judge about Hearing is currently the Settlement. scheduled for QUESTIONS? CALL TOLL-FREE (866) 411-6985 OR VISIT www.TimingChainModuleSettlement.com 1 - February 16, 2021. See Questions 19 to 21, below. DO NOTHING • These in • The Court in Settlement settlement See Question 22, below. up the benefits to which you may be entitled under the Settlement and your right to be part of any other lawsuit against BMW of North America about the legal claims released by the Settlement (but not your right to future repairs under the prospective repair program, explained below). options -and the deadlines to exercise them -are explained Give rights and this notice. charge of this case still must decide whether to approve the before any benefits can be distributed. Please be patient and check the website for updates. WHAT THIS NOTICE CONTAINS BASIC INFORMATION 1. 2. 3. 4. Why What Why Why have is is is I the this there PAGE 3 received this notice? lawsuit about? a class action? a Settlement? WHO IS IN THE SETTLEMENT 5. How are do I included know in PAGE 3-4 if the I am Settlement? part of the Settlement? THE BENEFITS: WHAT YOU GET 6. What 7. What are am the I do if will I my I benefits of giving up the in Settlement? exchange for the Settlement I I I do get claim get the for the benefits of benefits is benefits? the Settlement? denied? exclude myself from exclude myself, can don’t exclude myself, I exclude myself this I can from PAGE 6 Settlement? get anything I sue later? the Settlement? THE LAWYERS REPRESENTING YOU 15. Do I have benefits? PAGE 6 EXCLUDING YOURSELF FROM THE SETTLEMENT 11. Can 12. If 13. If 14. How vehicles PAGE 4-5 HOW TO GET BENEFITS 8. How 9. What 10. When What a lawyer in from this Settlement? PAGE 7 the case? QUESTIONS? CALL TOLL-FREE (866) 411-6985 OR VISIT www.TimingChainModuleSettlement.com 2 - 16. How will the lawyers be paid? OBJECTING TO THE SETTLEMENT 17. How do 18. What’s the I tell difference PAGE 7-8 the Court if I between objecting don’t and like the excluding? Settlement? THE COURT’S FINAL APPROVAL HEARING 19. When 20. Do 21. May and I I where will need to speak at the go the PAGE 8 - 9 Court decide whether to to the hearing? hearing? approve the Settlement? WHAT IF I DO NOTHING? 9 22. What happens PAGE if I do nothing? GETTING MORE INFORMATION 9 23. Can A I get more PAGE details about the Settlement? Court has authorized this notice because you have a right the proposed settlement of this class-action lawsuit, and the Court decides whether to give “final approval” to the This notice explains the lawsuit, the proposed Settlement, rights. You have received this notice because BMW of records indicate that you are a current or former owner or or more of the following vehicles purchased or United States, including the District of Columbia and Puerto Vehicles”): Model Description Model Years X1 SAV 2012-2015 X3 SAV 2013-2015 X4 SAV 2015 Z4 2012-2015 228i Coupe, Convertible 2014-2015 320i Sedan 2012-2015 328i Sedan, Sports Wagon, Gran Turismo Coupe, Convertible, Gran Coupe Sedan 2012-2015 428i 528i to know about your options, before Settlement. and your legal North America’s lessee of one leased in the Rico (“Class 2014-2015 2012-2015 *Model Years are not fully indicative of actual vehicles, which will depend on production ranges. Judge Cathy L. Waldor of the United States District Court for Jersey is overseeing this class-action lawsuit, captioned Bayerische Motoren Werke Aktiengesellschaft and BMW of North America, LLC, Civil (the “Action”). Artem V. Gelis, Bhawar Patel, Robert Olson, Gregory Heyman, Susan Heyman, Debra P. Martinez, Amanda Gorey, Chris Williams, Ashok Patel, Gagnon, Michael Cerny, Maria Meza, Andre Malske, Nicole Guy, Turner, and Eric T. Zinn, the people who sued, are the District of New as Gelis, et al. v. Action No. 2:17-cv-07386 McDonald, James V. Ward, Darrian Stovall, Alex Kenneth David Richardson, Stacey called the “Plaintiffs,” QUESTIONS? CALL TOLL-FREE (866) 411-6985 OR VISIT www.TimingChainModuleSettlement.com 3 - and the called the “Defendant.” company that was sued, BMW of North America, LLC, is and oil pump sudden engine failure North America, the U.S., denies products. drive chain and loss which these 2. What is the lawsuit about? This lawsuit alleges modules of power distributes allegations that are to and and the Class Vehicles’ timing defective and could lead the vehicles. BMW warrants BMW vehicles stands behind and supports chain to of in its 3. Why is this a class action? In a class action, one or on behalf of people who “Class” or “Class Members.” Class Members, except for of) the Class. The Plaintiffs identified above. have been identified as more have people called “Class Representatives” similar claims. All of these people One court resolves the issues those who timely exclude themselves from Class Representatives in the Action are You have received this notice potentially being a Class Member. assert claims are the for all (“opt out” the because you 4. Why is there a Settlement? All parties have agreed to a Settlement to avoid further a trial, and so that the people affected can begin getting for releasing the Defendant from liability for the claims could have been raised in the Action involving the Class with the timing chain and oil pump drive chain modules. The mean that BMW of North America broke any laws, or anything wrong, because Judge Waldor did not decide which side was right. The the lawyers representing them think the Settlement is for the Class. cost and benefits in that were Vehicles’ Settlement otherwise Class fair risk of exchange raised or alleged issues does not did Representatives and and reasonable 5. How do I know if I am part of the Settlement? What vehicles are included in the Settlement? The Settlement Date) in Rico, who of the purchased including Class includes all persons or entities (as of the the United States, including the District of Columbia currently own or lease, or previously owned or following U.S.specification 2012-2015 model year BMW or leased, and registered and operated in the the District of Columbia and Puerto Rico: Model Description Model Years X1 SAV 2012-2015 X3 SAV 2013-2015 X4 SAV 2015 Z4 2012-2015 228i Coupe, Convertible 2014-2015 320i Sedan 2012-2015 328i Sedan, Sports Wagon, Gran Turismo Coupe, Convertible, Gran Coupe 2012-2015 428i Effective and Puerto leased, certain vehicles United States, 2014-2015 QUESTIONS? CALL TOLL-FREE (866) 411-6985 OR VISIT www.TimingChainModuleSettlement.com 4 - 528i Sedan 2012-2015 *Model Years are not fully indicative of actual vehicles, which will depend on production ranges. 6. What are the benefits of the Settlement? If Judge Waldor grants final approval of the Settlement and the Settlement becomes effective (the “Effective Date”), you may be entitled to reimbursement for some or all of your past out-of-pocket expenses incurred for repairing or replacing one failed timing chain module,oil pump drive chain module,and engine (if damaged due to a failure of the timing chain or oil pump drive chain modules), as follows: Reimbursement Program: You may be eligible for full or partial reimbursement of costs for repairing or replacing one failed timing chain module,one failed oil pump drive chain module,or replacing one failed engine if damaged due to a failure of the timing chain or oil pump drive chain modules, per VIN, per owner/lessee if the replacement occurred before the Effective Date and prior to the earlier of the first 8 years or 100,000miles of the Class Vehicle’s in-service date (whichever comes first). All reimbursements will be made according to the Reimbursement Chart below. Repairs performed at authorized BMW Centers will be reimbursed 100%, without any cap. Repairs performed at independent service centers will be capped at $3,000.00 for timing chain/oil pump drive chain repairs, and at $7,500.00 for engine replacement, inclusive of parts and labor. In addition to this cap for independent service center repairs, reimbursements will be scaled to vehicle age and mileage as follows: Reimbursement Cap for Mileage and Defendant Class Member Reimbursement Repair at Years in Contribu Contribution Cap for Independent Service Service tion Repair Center at BMW Center Engine Timing Chain Module/ Oil Pump Drive Chain Module 100% 0% None $3,000 $7,500 Less than 70,000 miles and 7 years in service 70,001 to 80,000 miles, or less than 70,000 miles but more 75% 25% None $3,000 $7,500 than 7 years and than less 8 QUESTIONS? CALL TOLL-FREE (866) 411-6985 OR VISIT www.TimingChainModuleSettlement.com 5 - years in service 80,001 to 90,000 miles and less than 8 years in service 90,001 to 100,000 miles and less than 8 years in service Over 100,000 miles or 8 years in service 55% 45% None $3,000 $7,500 40% 60% None $3,000 $7,500 Not Eligible For Relief (whichever comes first) • If you are unsure of your Vehicle’s in-service date, please check with your local BMW Center, which can look up the date based on your Vehicle Identification Number (VIN). Prospective Repair Program: After the Effective Date, you may be eligible for full or partial coverage of the costs of future repairs to your vehicle’s timing chain module,oil pump drive chain module,or engine (if damaged due to a failure of the timing chain or oil pump drive chain modules) if the repair is performed at an authorized BMW Center and the Class Vehicle has less than 8 years or 100,000 miles in service (whichever comes first). Repair coverage will be scaled to vehicle age and mileage as follows: Mileage and Years in Defendant Contribution Class Member Service Contribution Less than 70,000 miles and 7 Covered by existing 7 year/70,000 mile years in service Component Warranty Extension 70,001 to 80,000 miles, or less than 70,000 miles but more than 7 years and less 75% 25% than 8 years in service 80,001 to 90,000 miles and less 55% 45% than 8 years in service 90,001 to 8 100,000and years in less than service 40% 60% QUESTIONS? CALL TOLL-FREE (866) 411-6985 OR VISIT www.TimingChainModuleSettlement.com 6 - Over 100,000miles or 8 years Not Eligible For Relief in service (whichever comes first) Additionally, for one year after the Effective Date, any Class Vehicle regardless of age (i.e., years in service) you may be eligible for full or partial coverage of the costs of these same future repairs as long as the vehicle has 100,000miles or less and is taken to an authorized BMW Center for the repairs. This repair coverage will also be scaled to vehicle mileage as follows: Mileage Defendant Contribution Class Member Contribution Less 70,000 miles 100% 0% 70,001 to 80,000 miles 75% 25% 80,001 to 90,000 miles 55% 45% 90,001 to 100,000miles 40% 60% Over than 100,000miles Not * * Eligible For Relief * Limitations: BMW of North America does not warrant or guarantee any repairs performed at third-party (non-BMW Center) repair shops and should any such repairs fail after a Settlement Class Member has made a reimbursement claim under the Settlement, the Settlement Class Member will not be entitled to submit an additional claim or seek replacement under the extended warranty. BMW of North America does not warrant replacement parts that were not certified by the original equipment manufacturer. Only one Prospective Repair Program repair per VIN is permitted, although recovery under the Prospective Repair Program does not affect your eligibility to recover under the Reimbursement Program. There are additional limitations and exclusions from coverage contained set forth in BMW of North America’s New Passenger Vehicle Limited Warranty and in Section III of the Settlement Agreement, which you should review at www.TimingChainModuleSettlement.com. In order to submit a the Claim program, obtain reimbursement for eligible past out-of-pocket expenses, you Claim Form and include all of the documentation identified Form. In order to receive benefits under the prospective you must take your Class Vehicle to an authorized BMW must on repair Center. 7. What am I giving up in exchange for the Settlement benefits? If the Settlement becomes final, Class Members will be releasing Defendant and related people and entities from all of the claims described and identified in Section VII.A of the Settlement Agreement. In essence, Class Members are releasing all claims (except for personal injury or damage to property other than the Class Vehicle) that could arise based on alleged defect in the timing chain module or oil pump drive chain module in the Class Vehicles. The Settlement Agreement is available at www.TimingChainModuleSettlement.com. The Settlement Agreement describes the released claims with specific descriptions, in necessarily precise legal terminology, so read it carefully. Judge Waldor has Members in approved specific lawyers to this lawsuit and Settlement. represent You you can and talk other to Class one QUESTIONS? CALL TOLL-FREE (866) 411-6985 OR VISIT www.TimingChainModuleSettlement.com 7 - of the lawyers listed in Question 15 below, free questions about the released claims or what speak with your own lawyer, should you have one, 8. How do I get the benefits of the Settlement? If charge, if you mean. You this Settlement. you are a Class Member and would like to obtain benefits (described in Question 6 above), you need to Claim Form that accompanies this Notice and mail it, with proofs, to the address provided on the Claim Form or Form online through the Settlement website portal. Additional available at www.TimingChainModuleSettlement.com. The for submitting your Claim Form is March 18, 2021. These benefits are 6 and If of they about you what of also in subject to limitations, which are the Settlement Agreement. have any questions on information is needed, you this notice. how can to call discussed have can also the reimbursement complete the all the required file the Claim Claim Forms are current deadline in Question complete the Claim Form the toll-free number at the or bottom 9. What if my claim for benefits is denied? There is a process in the Settlement Agreement to you and Defendant over your claim. During this lawyers listed in Question 15 below will represent regarding relief under the terms of the Settlement, be handled in accordance with the procedures set of the Settlement Agreement. If you have this process,visit www.TimingChainModuleSettlement.com to the Settlement Agreement, or contact Class Counsel resolve disagreements between process,the court-appointed you in any dispute and the dispute will forth in Section III.B questions regarding see a copy of below. 10. When will I get the Settlement benefits? If Date, you have submitted payments will be which will be after February 16, 2021, and a issued the all claim, your on a Court’s Final appeals,if Claim Form continuing, Approval any, are will be processed rolling basis after the hearing,scheduled for resolved. and Effective Please be patient, and feel free to check www.TimingChainModuleSettlement.com for current status. 11. Can I exclude myself from this Settlement? Yes. If you want already suing Defendant then you must take be excluded from Settlement. to in steps – keep the another action to do sometimes right to sue over the legal so. This called “opting out” or issues is of if in called – you are this case, asking to the 12. If I exclude myself, can I get anything from this Settlement? No. If you ask to the reimbursement benefits of and you cannot object to continue to sue, or Defendant in the future, resolves. You will in this lawsuit. be excluded, the Settlement the Settlement. be part of including for not be bound you or will not receive any of the warranty extension But you may sue, a different lawsuit against claims that this Settlement by anything that happens 13. If I don’t exclude myself, can I sue later? QUESTIONS? CALL TOLL-FREE (866) 411-6985 OR VISIT www.TimingChainModuleSettlement.com 8 - No. Unless you Defendant for exclude yourself, the claims that you this give up Settlement the right resolves. to sue 14. How do I exclude myself from the Settlement? To exclude yourself from the Settlement, you must send a letter by mail to the Claims Administrator saying that you want to be excluded from Gelis, et al. v. Bayerische Motoren Werke Aktiengesellschaft and BMW of North America, LLC, Civil Action No. 2:17-cv-07386. Be sure to include: (1) your full name and current address; (2) the model-year, model, and VIN of your Class Vehicle(s) and the date(s) of purchase/lease; (3) specifically and clearly state your desire to be excluded from the Settlement and from the Settlement Class; and (4) your signature. You cannot ask to be excluded over the phone or via the internet. You must mail your request to be excluded, postmarked no later than January 19, 2021, to the Claims Administrator at the address listed in Question 17. Failure to result 15 comply with in you The Plaintiffs Kantrowitz Sobran, Esq.; and Counsel” Members: any being of these bound by and you have Goldhamer & Nagel Rice, LLP. the following requirements for this Settlement. excluding been represented by the law Graifman, P.C.; Thomas P. Judge Waldor has approved lawyers to represent you and yourself will firms of as other “Class Class Gary KANTROWITZ, S. Graifman, Esq. GOLDHAMER & GRAIFMAN, P.C. 210 Summit Avenue Montvale,New Jersey 07645 Thomas P. Sobran, Esq. 7 Evergreen Hingham, MA Lane 02043 Bruce H. Nagel, Esq. Randee M. Matloff, Esq. NAGEL RICE, LLP 103 Eisenhower Parkway Roseland, NJ 07068 You will not represented you at be by your charged for these another lawyer, you own expense. lawyers. may hire one If to you want appear in to be Court for 16. How will the lawyers be paid? As part of the resolution North America have agreed of attorneys’ fees, costs, Class Representatives between BMW of North America Counsel’s application for of the that Class expenses, $1,500,000 has agreed an award Action, Class Counsel Counsel may apply and service payments and $3,700,000 in not to object to of attorneys’ fees, and BMW of for an award for the twenty the aggregate. or oppose Class inclusive of QUESTIONS? CALL TOLL-FREE (866) 411-6985 OR VISIT www.TimingChainModuleSettlement.com 9 - costs, expenses, and Settlement Class Representative Services Payments up to $1,500,000 in the aggregate. The Parties have agreed that Class Counsel will not seek payment of any amount in excess of $3,700,000 in the aggregate, and that they will submit the issue to Judge Waldor to decide the exact final award amount. The Parties have also agreed that Class Counsel may apply for service payments to the Class Representatives in the amount of $1,000 each ($20,000 in the aggregate) if awarded by Judge Waldor,which will be included in Class Counsel’s final award amount. The Class Counsel attorneys’ fees, costs expenses, and Class Representative service payments, not to exceed $3,700,000 in the aggregate, that Judge Waldor awards will be paid separate and apart from any relief provided to the Class and will not reduce the value of the benefits distributed to Class Members. Defendant will also separately pay the costs to administer the Settlement. Judge Waldor will determine the amount of attorneys’ fees, costs, expenses, and service payments after evaluating Plaintiffs’ submission. 17. How do I tell the Court if I don’t like the Settlement? If you don’t like some part of the Settlement, you can object to it. You can give reasons why you think Judge Waldor should not approve it. To object, you must send a letter to the Clerk of Court saying that you object to the Settlement in Gelis, et al. v. Bayerische Motoren Werke Aktiengesellschaft and BMW of North America, LLC, Civil Action No. 2:17-cv-07386. You must include: (1) your full name, current address,current telephone number, and if you are represented by a lawyer other than Class Counsel, the name of your lawyer and your lawyer’s address; (2) the model year, model, and VIN of your Class Vehicle(s) and the date(s) of purchase or lease; (3) whether the objection applies only to you, to a specific subset of the Class, or to the entire Class; (4) the reasons why you object and the factual and legal reasons for your objection (including all relevant documents that pertain to your objection); (5) copies of relevant repair history and proof that you have owned or leased the Class Vehicle (i.e., a true copy of a vehicle title, registration, or license receipt); (6) a statement that you have reviewed the Settlement Class definition and understand that you are a Settlement Class Member, and you have not opted out of the Settlement Class; (7) a detailed list of any other objections to any class action settlements you have submitted in the previous five (5) years to any court, whether state, federal, or otherwise, in the United States; (8) a Notice of Intention to Appear at the Final Approval Hearing, if you intend to appear in person at the hearing; and (9) your signature. The objection must be mailed to the Court, the Claims Administrator, Class Counsel, and Defendant’s Counsel at the addresses below. The mailed copies must be postmarked on or before January 19, 2021: COURT Clerk of Court United States District Court for the District of New Jersey Rev. Dr. Martin Luther King, Jr. Federal Building & U.S. Courthouse 50 Walnut Street Newark, New Jersey 07102 QUESTIONS? CALL TOLL-FREE (866) 411-6985 OR VISIT www.TimingChainModuleSettlement.com 10 - CLAIMS ADMINISTRATOR CLASS COUNSEL Gelis Claims Administrator c/o Rust Consulting 7080 PO Box 14 Minneapolis, MN 55440-0014 Gary S. Graifman, Esq. KANTROWITZ, GOLDHAMER & GRAIFMAN, P.C. 210 Summit Avenue Montvale, New Jersey 07645 Thomas P. Sobran, Esq. 7 Evergreen Lane Hingham, MA 02043 Bruce H. Nagel, Esq. Randee M. Matloff, Esq. NAGEL RICE, LLP 103 Eisenhower Parkway Roseland, NJ 07068 DEFENDANT’S COUNSEL Christopher J. Dalton, Esq. Argia J. DiMarco, Esq. BUCHANAN INGERSOLL & ROONEY PC 550 Broad Street, Suite 810 Newark, New Jersey 07102-4582 18. What’s the difference between objecting and excluding? Objecting is Settlement. Excluding part of basis to simply telling Judge You can yourself is the Settlement. object because the Waldor that object only telling Judge If Settlement you don’t like something if you stay in the Waldor that you don’t want you exclude yourself, you no longer affects you. about the Settlement. to be have no 19. When and where will Judge Waldor decide whether to approve the Settlement? Judge Waldor will hold a “Final Approval Hearing” to decide whether to approve the Settlement on February 16, 2021 at 11:00 a.m., at the United States District Court for the District of New Jersey, Rev. Dr. Martin Luther King, Jr. Federal Building & U.S. Courthouse, 50 Walnut Street, Newark, New Jersey 07102. At this hearing,Judge Waldor will determine whether the Settlement is fair, adequate, and reasonable and whether the objections by Class Members, if any, have merit. If you have filed an objection on time, you may attend and ask to speak, but you don’t have to. However, Judge Waldor will only listen to people who have asked to speak at the hearing (see Question 21 below). At this hearing,Judge Waldor will also decide the service payments for the Class Representatives, as well as the attorney’s fees for the lawyers representing the Class Members. We do not know how long the Court’s decision will take, and the hearing date may change due to other court business. You should monitor QUESTIONS? CALL TOLL-FREE (866) 411-6985 OR VISIT www.TimingChainModuleSettlement.com 11 - www.TimingChainModuleSettlement.com to and to learn if Judge Waldor has find out approved if the any dates Settlement. have questions your own to come your valid You may Judge Waldor may have, expense. If to Court to talk written objection on also pay another lawyer changed 20. Do I need to go to the hearing? No. you send it. Judge attend, Class are an Counsel will answer welcome to come objection, you don’t As long as you Waldor will consider it. but it’s not required. any at have mail but you about time, to 21 You Civil No. 2021, may ask Hearing. Appear” Action 2:17-cv-07386. signature, Notice of and mailed speak at Settlement. Judge Waldor for permission to speak at the Final Approval To do so, you must file a “Notice of Intent to in Gelis, et al. v. Bayerische Motoren Werke Aktiengesellschaft and BMW of North America, LLC, Be and Intent to the sure to include other requirements to Appear must the addresses hearing if you your name, address,telephone outlined in Question be postmarked no later listed in Question 17. have excluded yourself number, 17. Your than January 19, You cannot from the 22. What if I do nothing? If you do nothing, any other lawsuit against by the Settlement. benefits described in timely submit a Claim program. you will BMW of You Question Form. give North will 6 You up the America not receive offered by will be right to be about the legal any of the this Settlement eligible for the part of claims released reimbursement unless you future repair 23. Can I get more details about the Settlement? This notice summarizes the Settlement Agreement. related documents at proposed Settlement. More details are in You can review the Settlement Agreement www.TimingChainModuleSettlement.com. QUESTIONS? CALL TOLL-FREE (866) 411-6985 OR VISIT www.TimingChainModuleSettlement.com 12 - the and Attachment to SI B11 02 21 July 2021 E84 E89 F1x F2x F3x N20 N26 Engine Timing Chain and Oil Pump Drive Chain Modules – RepairRelated Alternate Transportation. Note: Any other available BMW Alternate Transportation Measures (ATM) programs do not apply to this vehicle repair situation. PROCEDURE BMW AMP Vehicles (Standard) Subject to availability, please provide the owner/operator with a comparable BMW AMP loaner vehicle from your loaner fleet. Or: SI B11 02 21 Rental Car Procedure Due to the shortness of the timing/oil pump drive chain diagnosis time, it is recommended that this diagnosis be carried out as a waiting job. Car rentals related to diagnosis only cases (no repair required) will not be reimbursed. If a Class Vehicle that is covered by this Class Action requires a timing chain/oil pump chain replacement, BMW NA will cover the cost of up to 3 days car rental. Where possible, please schedule these repairs early in the week. BMW NA will not pay any expenses for weekend car rental days (Monday through Friday only). A rental car is purely a goodwill gesture and is not part of the Class Action Settlement. Rental car compensation will be reviewed on a monthly basis. BMW NA may reduce or stop a rental car reimbursement. If this action is required, advanced notice will be given. Prior AAM Field Authorization (FAS) is not required. Please provide the customer with a vehicle through one of our preferred third-party rental car providers (Enterprise or Hertz if available in your area). BMW will reimburse the following: All Rental Vehicles • • • • Up to $44.00 a day; plus, any Market surcharge (if applicable); plus, the CDW* (Collision Damage Waiver) protection - when the rental vehicle agreement “signee” accepts this “optional” coverage; plus Taxes Invoice these allowable rental car expenses (Excluding fuel) as a separate line item on the repair order as outlined below. Rental Vehicle Invoice - Required Information for Claim Submission Your center must itemize the rental car invoice in the claim comments, please ensure that you always include the following information: 1 6/2021 Attachment to SI B11 02 21 Rental Vehicle Invoice - Line items Required Information to be provided Brand of rental vehicle in use Model year and description Rental period Total number of days Market surcharge (If applicable) Cost per day and the total amount CDW* (Collision Damage Waiver) Cost per day and the total amount Taxes Total amount Other Optional Protection/Insurance Coverage BMW will only reimburse the cost of the applicable Collision Damage Waiver (CDW)* protection that the rental vehicle agreement “signee” accepted. *Note: The Collision Damage Waiver (CDW), this may also be referred to as the Loss Damage Waiver (LDW), or the Physical Damage Waiver (PDW). If your customer wants to obtain other optional protection or insurance coverage, for example: • • SLP/SLI/LIS (Supplemental Liability Protection or Insurance/Liability Insurance Supplement); and/or • PAI (Personal Accident Insurance); and/or PEC (Personal Effects Coverage). The cost of this optional coverage would be at the owner’s/operator’s expense. Important Note If the customer believes they have access to optional protection/insurance coverage that will apply to their loaner car or rental vehicle either through their credit card company, and/or personal car insurance (including other drivers and/or total loss), please encourage them to verify if and what coverage above is available to him or her. WARRANTY INFORMATION Reimbursement for an eligible Engine Timing/Oil Pump Chain Repair related car rental (up to 3 days) is via DCSnet normal claim entry utilizing the following information. Defect Code: 85800209NA SI B11 02 21 Timing Chain replacement Rental reimbursement And: Sublet Code 3 Sublet at cost Reimbursement for an alternate transportation vehicle through one of our preferred third-party rental car providers 2 6/2021