LTT016414
Service Bulletin Details
Public Details for: LTT016414
Bluetooth connectivity for apple devices upgraded to ios 8.0.X
- 2015 - 2014 - 2013 - 2012 - 2011 - 2010 - 2009 - 2008 - 2007 -
Models from 2015
| 2015 LEXUS ES HYBRID |
| 2015 LEXUS ES300H |
| 2015 LEXUS ES350 |
| 2015 LEXUS GS450H |
| 2015 LEXUS GX460 |
| 2015 LEXUS IS 250 |
| 2015 LEXUS IS 350C |
| 2015 LEXUS LS460 |
| 2015 LEXUS LS600H |
| 2015 LEXUS LX570 |
| 2015 LEXUS RC 350 |
Models from 2014
| 2014 LEXUS ES HYBRID |
| 2014 LEXUS ES300H |
| 2014 LEXUS ES350 |
| 2014 LEXUS GS450H |
| 2014 LEXUS GX460 |
| 2014 LEXUS IS 250 |
| 2014 LEXUS IS 350C |
| 2014 LEXUS LS460 |
| 2014 LEXUS LS600H |
| 2014 LEXUS LX570 |
Models from 2013
Models from 2012
| 2012 LEXUS ES350 |
| 2012 LEXUS GX460 |
| 2012 LEXUS IS 250 |
| 2012 LEXUS IS 350C |
| 2012 LEXUS LS460 |
| 2012 LEXUS LS600H |
Models from 2011
| 2011 LEXUS ES350 |
| 2011 LEXUS GS450H |
| 2011 LEXUS GX460 |
| 2011 LEXUS IS 250 |
| 2011 LEXUS IS 350C |
| 2011 LEXUS LS460 |
| 2011 LEXUS LS600H |
| 2011 LEXUS LX570 |
Models from 2010
| 2010 LEXUS ES350 |
| 2010 LEXUS GS 450H |
| 2010 LEXUS GS HYBRID |
| 2010 LEXUS GX460 |
| 2010 LEXUS IS 250 |
| 2010 LEXUS IS 350C |
| 2010 LEXUS LS460 |
| 2010 LEXUS LS600H |
| 2010 LEXUS LX570 |
Models from 2009
| 2009 LEXUS ES350 |
| 2009 LEXUS GS450H |
| 2009 LEXUS IS 250 |
| 2009 LEXUS LS460 |
| 2009 LEXUS LS600H |
| 2009 LEXUS LX570 |
Models from 2008
| 2008 LEXUS ES350 |
| 2008 LEXUS GS450H |
| 2008 LEXUS LS460 |
| 2008 LEXUS LS600H |
| 2008 LEXUS LX570 |
Models from 2007
| 2007 LEXUS ES350 |
| 2007 LEXUS GS450H |
| 2007 LEXUS LS460 |
APPLICABLE VEHICLES 2015 2013-2015 2007-2015 2008-2015 2007-2015 2010-2015 2006-2015 2007-2011 , 20132015 2007-2015 2008-2011 RC350 ES300H ES350 LS600H LS460 GX460 IS250 GS350 2010-2012 2010-2015 2006-2010 2012 2007-2009 2010-2015 2011-2015 2006-2015 HS250H IS250C SC430 LFA GX470 RX450H CT200H IS350 RX350 GS460 IS350C GS450H 2008-2014 IS F 2010-2015 2007-2011 , 20132015 2008-2011 , 20132015 LX570 CONDITION Customer comp lain s of va rious Bluetooth connectivity concerns after upgrad ing to iOS 8.0 and later. Conditions typically experienced include inability to pair the iPhone to the system, poor sound quality during phone calls placed through the audio/navigation system, and the inability to place a hands free hone call usin the audio/navi ation s stem. RECOMMENDATIONS Apple has published a procedure which recommends adjustments to the iPhone 's iCloud settings to help address this concern . Please reference http://support.apple .com/kb/ht6473 for specific instructions. It may be helpful to print App le's instructions for the customer to follow. The steps are written below for your reference . To resolve the issue, the customer will need to first sign in to iCloud and review their devices : 1. Sign in to iCloud on the iOS devices and Macs with OS X Yosemite (available this fall) . 2. On one of the devices, tap Settings > Bluetooth and look under My Devices. You'll see all devices that are connected to Bluetooth , but make sure that you see your Apple devices that are signed in to iCloud and are using iOS 8 or OS X Yosemite. 3. Sign out of your iCloud account from any devices that you don't want to use. To sign out of iCloud on an iOS device, tap Settings > iCloud > Sign Out. Expires on Ver 2 3 Olf011201 4 L 01 /13/2015 © 201 4, Lexus, a Division of Toyota Moto r Sales, USA Page 1 of 2 October 13 2014 RECOMMENDATIONS Then , remove any inactive devices from iCloud : 1. 2. 3. 4. 5. Sign in to iCloud.com. Select Find My iPhone. Select any devices that aren't active anymore. Wait for Find My iPhone to stop trying to find the inactive device . You should see the option to remove this device from your account. Select it to remove the device. After following the steps above, restart the device with the issue. Then try to use the iOS device with the audio/navigation system . LINK REFERENCES This Tech Tip does not contain any link references Expires on 01/13/2015 © 2014 Lexus. a D1v1s1on of Toyota Motor Sales. USA Page 2 of 2