B121121

Service Bulletin Details

Public Details for: B121121

???When charging the vehicle with an occasional use charger (ouc) after previously using a wallbox charger, the selected charging current might not be displayed correctly in the instrument cluster.


- 2021 - 2020 - 2019 - 2018 - 2017 -

11/8/21, 8:55 AM
12 11 21_SERVICE ACTION: PROGRAMMING CONTROL UNITS (EME)
SIB 12 11 21
SERVICE ACTION: PROGRAMMING CONTROL UNITS (EME)
2021-11-04
Please perform the procedure outlined in this Service Information on all affected vehicles before customer
delivery. In the event the customer has already taken delivery of the vehicle, please perform the procedure
the next time the vehicle is in the shop.
MODEL
E-Series
G30
Model Description
540e Sedan
Production Dates
August 21, 2020 – October 9, 2020
AFFECTED VEHICLES
Vehicles which require this Campaign to be completed will show it as “Open” when checked either in AIR,
the "Service Menu" of DCSnet (Dealer Communication System), ISPA Next or Warranty Vehicle Inquiry.
SITUATION
When charging the vehicle with an Occasional Use Charger (OUC) after previously using a Wallbox charger,
the selected charging current might not be displayed correctly in the instrument cluster.
CAUSE
EME (electrical machine electronics) Software.
CORRECTION
Program the vehicle.
PROCEDURE
Program the complete vehicle with ISTA 4.29.3x (I-Level S15A-21-03-560 / S18A-20-11-542; was released
June 2021) or higher.
Note that ISTA will automatically reprogram and code all programmable control modules that do not have
the latest software.
Always connect a BMW-approved battery charger/power supply (SI B04 23 10) when performing
programming.
For information on programming and coding with ISTA, refer to CenterNet / TIS / Technical Documentation /
Programming and Diagnostics / Programming Documentation.
CLAIM INFORMATION
During this workshop visit, the affected vehicle may also show one or more programming and encoding Technical Campaign
repairs open, the programming and encoding procedure may only be invoiced one time.
Select one of these open Technical Campaigns to perform and submit for updating the vehicle to the required I-level
or higher.
Please be sure to also perform any additional before and/or after work (including attaching labels) as required by
the open campaigns on the vehicle. Close any other open programming and encoding Campaign repairs as outlined
in the corresponding Service Information Bulletin.
As determined by the above, reimbursement for this Service Action will be via normal claim entry utilizing
the work package information below that applies.
Defect
Code:
0012680500
G30 PHEV Programming control units (EME)
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11/8/21, 8:55 AM
12 11 21_SERVICE ACTION: PROGRAMMING CONTROL UNITS (EME)
Completion before the first vehicle delivery to a customer or the vehicle is already in the workshop
Work Pkg
#1
Labor Operation Description (Plus work)
Labor Allowance
00 71 741
Programming and encoding the vehicle
control units (includes providing support
8 FRU
voltage for the vehicle electrical system and
performing a vehicle test)
00 71 742
Programming and encoding the vehicle
control units was performed in conjunction
with another campaign/repair prior to or
during this workshop visit (vehicle is
already at the specified Target integration
level or higher, no repair is necessary)
Or:
#2
1 FRU
Or:
The vehicle arrives at your center and this Service Action shows open (No other Main work will be
performed or claimed during this workshop visit)
Work Pkg
#3
Labor Operation Description (Main work)
Labor
Allowance
00 71 223
Programming and encoding the vehicle
control units (includes providing support
10 FRU
voltage for the vehicle electrical system and
performing a vehicle test)
00 71 224
Programming and encoding the vehicle
control units was performed in conjunction
with another campaign/repair prior to
this workshop visit (vehicle is already at
the specified Target integration level or
higher, no repair is necessary)
Or:
#4
1 FRU
Only one of the flat rate labor operation codes listed above can be used for claim submission/reimbursement purposes.
Also, only one Main work flat rate labor operation code can be claimed per workshop visit.
Claim Repair Comments
Only reference the SIB number and the work package (Pkg) number performed in the RO technician notes and the claim
comments (For example: B12 11 21 WP 1), unless otherwise required by State law.
Programming and Encoding - Vehicle Control Units (RO and Claim Comments Required)
This procedure automatically reprograms and encodes any vehicle control modules that do not have the latest software Ilevel.
If one or more control modules fail during the reprogramming procedure, claim the required consequential repair work
procedures to address this issue (including performing the IRAP Control Unit Recovery first as required, refer to the SIB in
AIR) under the Defect Code in this bulletin with the labor operations in AIR that apply.
Please explain the additional work procedures that were performed (The why and the what) on the repair order and in the
claim comments.
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12 11 21_SERVICE ACTION: PROGRAMMING CONTROL UNITS (EME)
For covered repairs that address control module failures that occurred prior to performing this reprogramming procedure,
claim this work with the Defect Code and labor operations (including diagnosis) in AIR that apply.
Based on which one applies to your center, please refer to SI B01 01 20 or B01 07 20 for the applicable
procedure for documenting, claiming, and explaining, on the RO and in the claim comments, your diagnosis
work time (WT), job/repair work time (WT), and the vehicle repairs your center performed, unless otherwise
required by State law.
QUESTIONS REGARDING THIS BULLETIN
Technical inquiries
Warranty inquiries
Parts inquiries
Submit feedback at the top of this bulletin
Please contact the Warranty department by either using the Live Chat
that’s available in the Warranty Documentation Portal or through IDS
by selecting Coverage, Policy, Coding Questions and Mileage
Corrections
Submit an IDS ticket to the Parts Department
Copyright ©2021 BMW of North America, Inc.
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