NTB21-103

Classification:
EL21-018
Reference:
Date:
NTB21-103
November 5, 2021
AUTOMATIC BACK DOOR LOCK AND CLOSE SWITCH
ASSEMBLY LOOSE OR FALLS OUT
APPLIED VEHICLES:
APPLIED VINS:
APPLIED DATES:
2021 Rogue (T33)
VINs starting with 5N1
Built between April 5, 2021 and September 11, 2021
IF YOU CONFIRM
The customer states that the Automatic Back Door Lock and Close Switch Assembly is
loose or has fallen out of the back door (Figure 1).
Figure 1
ACTION
Remove a small amout of material from the back door, around the inside of the switch
opening.
IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you
will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it
contains information that is essential to successfully completing this repair.
Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO
NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle.
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SERVICE PROCEDURE
1.
Remove the Automatic Back Door
Lock and Close Switch Assembly
(back door switch) from the back door.

Refer to the ESM: BODY
EXTERIOR, DOORS, ROOF &
VEHICLE SECURITY > DOOR &
LOCK > REMOVAL AND
INSTALLATION > AUTOMATIC
BACK DOOR LOCK AND
CLOSE SWITCH ASSEMBLY
Back door
switch
Figure 2
2.
Remove a small amount of the plastic flashing from the back door inner edges, in the
areas outlined in Figure 3, as follows:
Back door
Figure 3
a. Locate an appropriate tool. An appropriate tool can be anything with a sharp edge
(example shown in Figure 4) that will easily remove a small amount of plastic
flashing.
 A professional deburr tool is recommended.
Example only
Figure 4
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NTB21-103
b. Using an appropriate tool, gently scrape the the tool along the inside edge of the
opening with the tool at a 90 degree angle (sharp edge pointed at plastic flashing) to
the material that is being removed (Figure 5).

Only remove 0.25 mm (0.010 in.) from both the upper and lower areas
(Figure 6), and then confirm if the back door switch will securely snap into the
back door.
NOTE: When securely snapped into place, the back door switch will not be able
to be removed by hand.
c. Repeat step 2b a second time if the back door switch does not securely snap into
place.
Inside edge
of back door
Back door
Appropriate
tool
Figure 5
Figure 6
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NTB21-103
CLAIMS INFORMATION
Submit a Primary Part (PP) type line claim using the following claims coding:
(1)
DESCRIPTION
PFP
OP CODE
SYM
DIA
FRT
Repair Back Door Switch
(1)
RX0QAA
ZE
32
0.2
Reference the electronic parts catalog and use the Trunk Switch Opener (25380-*****)
as the Primary Failed Part (PFP).
AMENDMENT HISTORY
PUBLISHED DATE REFERENCE
November 5, 2021
NTB21-103
DESCRIPTION
Original bulletin published
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NTB21-103