Dealer34J734L9

Service Bulletin Details

Public Details for: Dealer34J734L9

Replace the gear shift cover chrome trim frame.


- 2021 - 2020 - 2019 - 2018 - 2017 - 2016 - 2015 -

VOLKSWAGEN DEALER COMMUNICATION - USA
Repair Available – Service Actions 34J7/34L9 / Gear Shift Cover Trim
This notice is 
for: 
Dealer Principal
General Manager
Sales Managers

Date:
Issue:
Repair:
Service Manager
Parts Manager
Service Consultant


Warranty Administrator
Technicians
January 18, 2022
The chrome trim frame on the gear shift cover may begin to show signs of peeling.

REPAIR AVAILABLE – January 19, 2022 / Replace the gear shift cover chrome trim
frame.

See ELSA/ServiceNet for complete repair & claiming instructions

Check both the daily Campaign Open Inventory report and OMD for affected vehicles in
inventory. Verify OPEN status in ELSA on the day of repair.
Repair every affected inventory vehicle before delivery to consumers.

Parts
Department:



Please see details from Campaign circular.
Country
Affected
Vehicles
34J7
USA
USA
USA
USA
USA
Beginning
Model Year
2015
2017
2015
2015
2018
Ending
Model Year
2021
2019
2021
2017
2019
Vehicle
GOLF A7
GOLF ALLTRACK
GOLF GTI
GOLF SPORTWAGEN
GOLF SPORTWAGEN
Vehicle
Count
62,717
32,932
72,357
31,876
7,917
-ORCountry
34L9
USA
USA
USA
USA
Beginning
Model Year
2015
2017
2015
2018
Ending
Model Year
2016
2019
2017
2019
Vehicle
E GOLF
E-GOLF
GOLF
GOLF R
Vehicle
Count
11,144
7,819
6,483
4,984
IMPORTANT: Affected vehicles will have only one (1) of the above service action codes.
*Counts reflect overall population; some vehicles may have already been repaired. Check Campaigns/Actions screen in
Elsa on the day of repair to verify that a VIN qualifies for repair under this action. Elsa is the only valid campaign inquiry
& verification source.
Notes:

Schedule owner repairs immediately

Owner mailing – February 2022
U.S.A.: Loaner/rental coverage cannot be claimed under this action. However, loaner/rental
may be covered under the Alternate Transportation Program. Please refer to the Volkswagen
Ensure all dealership personnel are aware of this notice so they are able to address customer questions. Contact Warranty if you require
additional assistance. Direct press inquiries to Volkswagen Public Relations.
Volkswagen Customer Protection
34J7/34L9_DLR_LAUNCH
Warranty Policy and Procedures Manual for loaner claims information and reimbursement
details.
-END OF MESSAGE-


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