A6922802065964_1

Technical Service Bulletin
69 Front seat belt is stuck/binding when extended
69 22 80 2065964/1 February 1, 2022.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
A4, A4
allroad, and
Q7
2017 – 2018
All
Not Applicable
S4, A5, A5
Cabriolet,
A5
Sportback,
S5, S5
Cabriolet,
S5
Sportback,
RS 5, Q5,
and SQ5
2018
All
Not Applicable
Condition
Customer states:
• Front left and/or right seat belt is stuck/binding after prior replacement or workshop visit.
Technical Background
The seat belt is installed on the wrong side.
Production Solution
Not applicable.
Service
1. If the above complaint occurs after a workshop visit (e.g. to have a campaign performed), check whether the
seat belt has been installed on the correct side (Figure 1).
© 2022 Audi of America, Inc.
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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
Figure 1. Seat belt part number on latch plate and installation location identifier on belt retractor
2. Compare the part number on the seat belt latch plate with the information in ETKA to determine if the seat
belt has been installed on the correct side (Figure 1, item -1-). If necessary, check the part label on the seat
belt retractor. It indicates the installation location (Figure 1, item -2-). “L” indicates the left side (as seen in the
direction of travel). “R” indicates the right side (passenger side).
3. If the seat belt has been installed on the wrong side, change it to the correct side as described in the Elsa
Repair Manual.
Parts replacement does not solve this issue. Claims for replaced parts will be subject to review.
Warranty
This damage is due to outside influence and is not covered by any Audi Warranty.
Additional Information
All part and service references provided in this TSB (2065964) are subject to change and/or removal. Always
check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the
Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
© 2022 Audi of America, Inc.
Page 2 of 3
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
©2022 Audi of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
© 2022 Audi of America, Inc.
Page 3 of 3
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.