No. 211-21

Symtom-based workshop manual
Service
211/21 ENU
7059
7
Noise Symptom - Buzzing Noises from the Front Door Panel Area: Reworking Door Panel
(SY 211/21)
Model Line:
Cayenne (9YA/9YB)
Model Year:
As of 2018 up to 2022
Concerns:
Front door panel
Symptom:
The customer complains about a buzzing or scraping noise from around the front door panel during
phone calls.
Cause:
Due to a lack of connection in the middle area of the loudspeaker cover and the resulting misalignment, it
is possible that the loudspeaker cover is touching the armrest when the loudspeaker vibrates (e.g. when
making calls) and this may result in irritating noises.
Remedial
Action:
Rework the affected front door panel according to procedure.
Required materials
Materials:
Required materials (usually already available at the Porsche dealer):
Part No.
Designation
Quantity
99955117340
 Felt strip
2 ea.
Preparatory work
Work Procedure: 1
Remove front door panel.
For instructions, see:
 Workshop Manual '705919 Removing and installing front door panel'
Reworking door panel
Work Procedure: 1
Remove loudspeaker from front door panel.
For instructions, see:
 Workshop Manual '914119 Removing and installing front loudspeakers (door)'
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Feb 10, 2022
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7
Service
7059
ENU
211/21
Symtom-based workshop manual
2
Affix two felt strips (35 x 22 x 5 mm/ 1.38 x 0.87 x
0.2 in), one on top of the other, between the door
panel and loudspeaker grille.  Affixing felt strips
3
Reinstall loudspeaker to front door panel.
For instructions, see:
 Workshop Manual '914119 Removing and
installing front loudspeakers (door)'
Affixing felt strips
Concluding work
Work Procedure: 1
Install front door panel.
For instructions, see:
 Workshop Manual '705919 Removing and installing front door panel'
Invoicing
For documentation and invoicing in the event of a guarantee, state the work items required depending on
the scope of work and the specified PCSS encryption in the guarantee claim:
APOS
Labor operation
70595000
Reworking front door panels
I No.
PCSS encryption:
Location (FES5)
70590
Front door panel
Damage type (SA4)
2014
rattling
References:
 Workshop Manual '705919 Removing and installing front door panel'
 Workshop Manual '914119 Removing and installing front loudspeakers (door)'
Important Notice: Technical Bulletins issued by Porsche Cars North America, Inc. are intended only for use by professional automotive technicians who have attended Porsche service training
courses. They are written to inform those technicians of conditions that may occur on some Porsche vehicles, or to provide information that could assist in the proper servicing of a vehicle. Porsche special
tools may be necessary in order to perform certain operations identified in these bulletins. Use of tools and procedures other than those Porsche recommends in these bulletins may be detrimental to the
safe operation of your vehicle, and may endanger the people working on it. Properly trained Porsche technicians have the equipment, tools, safety instructions, and know-how to do the job properly and
safely. Part numbers listed in these bulletins are for reference only. The work procedures updated electronically in the Porsche PIWIS diagnostic and testing device take precedence and, in the event of a
discrepancy, the work procedures in the PIWIS Tester are the ones that must be followed.
© 2022 Porsche Cars North America, Inc.
Feb 10, 2022
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