TSA-22-02

SERVICE ADVISORY
Release Date: February 1, 2022
Expiration Date: December 31, 2022
SLI
Communication #: TSA-22-02
Model Year(s): 2021
— Confidential and Proprietary —
VERSION: R01 (February 1, 2022)
IMPORTANT
If you are working with a printed copy, please verify you have the most current version of this document.
SUBJECT: 2021 SLINGSHOT AUDIO
PURPOSE
Polaris has found that some 2021 Slingshot vehicles produced before 8/16/2021 have front woofer speakers that can fail
prematurely under certain volume and equalizer setting conditions. Vehicles can exhibit crackling, popping, low output or no
sound from one or both of the speakers.
To resolve this concern, Polaris updated the speakers to a more robust version for factory installation and service parts.
Vehicles that experience these concerns should have both front woofer speakers replaced with a new part. Vehicles and
kits produced on 8/16/2021 and after have the new speaker assemblies installed and should not experience any of these
concerns.
AFFECTED MODELS
MODEL YEAR
MODELS
AFFECTED RANGE
2021
Slingshot SL / STECH / R
Reference Unit Inquiry on the dealer website or
the Service Communications list on the STOP
site to look up affected units.
The information contained within this document is confidential and protected by U.S. and international copyright laws, and is the property of Polaris Inc. This document is
provided for the sole use of authorized Polaris dealers and distributors. This document is not to be distributed, duplicated, or copied, digitally or otherwise, without the written
consent of Polaris Inc.
TSA-22-02 (R01)
© 2022 Polaris Inc.
Page 1 of 5
WARRANTY CLAIM INFORMATION
2021 SLINGSHOT SL / STECH / R
Advisory #
TSA-22-02
Claim Type
SA (Service Advisory)
Labor Allowance
0.5 hours (30 minutes)
Part Number / Description
2414536 (QTY 2) ASM-SPEAKER,WOOFER
Parts Availability
Available to order
University of Polaris Video Training
Required
NO
Claim Submission:
• US / Canada Dealers: On DEX, go to Service and Warranty > Warranty Claim and Extended Coverage > Start a New
Warranty Claim. Select Service Advisory > Enter the VIN / PIN and Retrieve Registration. Select TSA-22-02 and Send
Claim.
• International Dealers: On iDEX, go to Service and Warranty> Warranty Claims>Start a New Warranty Claim. Select
Service Advisory > Enter the VIN / PIN and Retrieve Registration. Select TSA-22-02 and Send Claim
COVERAGE PERIOD
Coverage will begin on January 31, 2022. Coverage will expire on December 31, 2022.
INVENTORY / STOCK PART CLAIMS
Dealers should review their service parts inventory and ensure the following service parts are NOT used:
• 2415731
NOTICE
To remove these service parts from circulation, file a Part Stock claim as directed below.
Use the following process for filing a Part Stock warranty claim for any of the parts listed above.
1. Start a new Part Stock warranty claim.
2. Select Product Line: SLI
3. Enter today’s date into the Date Failed and Date Repair information fields
4. Enter TSA-22-02 into the CONCERN field.
5. Enter TSA-22-02 into the CAUSE field.
6. Enter Removed From Inventory into the CORRECTION field.
7. Enter the part number and quantity.
8. Enter warranty fail codes: 127/434/152
9. Validate the parts.
10. Save and submit the claim to Polaris.
The information contained within this document is confidential and protected by U.S. and international copyright laws, and is the property of Polaris Inc. This document is
provided for the sole use of authorized Polaris dealers and distributors. This document is not to be distributed, duplicated, or copied, digitally or otherwise, without the written
consent of Polaris Inc.
TSA-22-02 (R01)
© 2022 Polaris Inc.
Page 2 of 5
PARTS RETURN / DISPOSAL INFORMATION
Under no circumstances shall the parts removed be re-used, sold, or re-purposed for another application. It is your
dealership / distributor’s responsibility to make sure every part replaced (related to this communication) is taken out of
circulation and disposed of properly or returned to Polaris (if required).
FEEDBACK FORM
A feedback form has been created for the technician to provide Polaris with an overall
satisfaction rating for the instructions, provide comments on your experience or upload
pictures/video. The form is viewable on mobile devices by scanning the QR code or on a
PC by clicking HERE.
The information contained within this document is confidential and protected by U.S. and international copyright laws, and is the property of Polaris Inc. This document is
provided for the sole use of authorized Polaris dealers and distributors. This document is not to be distributed, duplicated, or copied, digitally or otherwise, without the written
consent of Polaris Inc.
TSA-22-02 (R01)
© 2022 Polaris Inc.
Page 3 of 5
TSA-22-02 PROCEDURE
TOOLS REQUIRED
8. Lift the speaker e out of the enclosure enough to
access the harness. Disconnect the wires r from the
back of the speaker.
• T20 Socket Bit
• Ratchet
IMPORTANT
• Body panel removal tool PV-49955 or similar
Do not pull on the speaker wires, as harness damage may
occur.
REPAIR PROCEDURE
1. Park vehicle on a flat surface.
2. Shift vehicle to NEUTRAL.
3. Press START/STOP button to turn vehicle OFF.
4. Apply parking brake.
5. Remove key fob from proximity of vehicle.
6. Starting with the left or right speaker of the vehicle,
carefully pry the speaker grill q from the enclosure
using body panel removal tool PV-49955 or similar.
9. Remove and discard the speaker.
10. Connect the NEW speaker t to the harness. Note the
two different terminal sizes on the speaker.
7. Remove and keep the four T20 fasteners w securing
the speaker to the enclosure.
11. Install the NEW speaker t into the enclosure.
The information contained within this document is confidential and protected by U.S. and international copyright laws, and is the property of Polaris Inc. This document is
provided for the sole use of authorized Polaris dealers and distributors. This document is not to be distributed, duplicated, or copied, digitally or otherwise, without the written
consent of Polaris Inc.
TSA-22-02 (R01)
© 2022 Polaris Inc.
Page 4 of 5
12. Reinstall the four fasteners w. Torque all fasteners to
specification.
TORQUE
Fasteners w:
11 in-lbs (1.25 N·m)
13. Verify the speaker grill q edges are straight and press it
into the speaker enclosure by working around the outer
surface.
14. Verify operation of the speaker.
15. Repeat steps 6 through 14 for the speaker on the other
side of the vehicle.
16. Submit a Service Advisory Claim for TSA-22-02.
The information contained within this document is confidential and protected by U.S. and international copyright laws, and is the property of Polaris Inc. This document is
provided for the sole use of authorized Polaris dealers and distributors. This document is not to be distributed, duplicated, or copied, digitally or otherwise, without the written
consent of Polaris Inc.
TSA-22-02 (R01)
© 2022 Polaris Inc.
Page 5 of 5