Tech Talk - TT26

TECH TALK - VOLUME 266
January - February 2022
Mitsubishi Motors Reports Strong
Fourth Quarter, Full-Year Sales
Success. Click the image above to read
the January 4, 2022 article.
INSIDE THIS ISSUE:
TECHNICAL INFORMATION
PARTS INFORMATION
TAKATA RECALL STATS
TECHNICAL TRAINING
BEHIND THE SCENES
QUOTES
TSB/TIN/ATIN REVIEW
NEWS & NOTES
1
7
9
10
12
13
14
15
UPCOMING DATES TO
REMEMBER:
Valentine's Day - February 14th
Presidents' Day - February 21st
(MMNA CLOSED)
TECHNICAL INFORMATION
Folding Mirror Settings (available through MUT3SE) – Also see
related TIN-22-54-001
During winter weather it may be desirable to change the Auto Folding Mirror
to disabled. With Medic Update # 718 the option is now available for the
2022 Outlander.
Procedure
• While in BCM>>Special Function>>Setting Change>>Select Command
(Auto Fold Mirror)>>Value Change
o Disabled (Mirror will not automatically fold/unfold)
o Ignition Unfold (Mirror will unfold upon ignition and fold upon
door lock)
o Door Lock Unfold (Mirrors will fold/unfold upon door
lock/unlock
Presidents' Day, officially
Washington's Birthday, is a holiday
in the United States celebrated on
the third Monday of February to
honor all persons who served in
the office of president of the
United States. The federal holiday
specifically honors George
Washington, who led the
Continental Army to victory in the
American Revolutionary War,
presided at the Constitutional
Convention of 1787, and was the
first president of the United
States.
All-New Mitsubishi Outlander
Named SUV Of The Year In ‘Latin
Flavor Cars Of The Year 2021’
Awards. Click the image above to
read the January 19, 2022 article.
02/03/2022
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MAC Key Update for All Control Units – Also see related TIN-21-00-008
Whenever a control module is replaced such as ADAS control Module, ECM, TCM, CCM, or other ECU’s,
the new MAC address must be written. This can be done individually but, can also be done in all
modules at the same time. To perform a “ALL Control Unit MAC KEY WRITE” follow the steps below:
02/03/2022
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Heater, Air Conditioning & Ventilation
MMNA has seen some PHEVs with a customer complaint of the vehicle heater system with
diminished output of heat or no heat at all. Technicians are reporting that they are finding a
substance that is clogging the inline filter (see diagram below/item #8 and photos). To resolve this
issue, it has been reported that thoroughly cleaning the inline filter, flushing and refilling the
cooling system according to the applicable service manual will rectify the condition.
Thanks to Matt Kasper @ South Suburban Mitsubishi for this information.
02/03/2022
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Mirage / Mirage G4 Alternator Belt Squeal – Part Returns
MMNA would like to ask all Dealer Service Personnel to be on the lookout
for thefollowing conditions on Mirage/Mirage G4 vehicles:
-
Squealing/chirping noise coming from the Alternator Belt (Part #:
1340A146[MY19] or 11720W020P [MY20])
Signs of wear-and-tear on the Alternator Belt (e.g., simply retensioning thebelt would not be a long-term solution)
Within warranty
Vehicle Production Date of September 2019 or newer
Between 18,000 and 50,000 miles
No signs of aftermarket additions/alterations near the Alternator Belt
If you encounter a vehicle that matches the above conditions: please
create a TechLine Case and contact the below MMNA associate before
repairing the vehicle: Name: Max Sweet
Phone: 657-238-2889
Email: [email protected]
MMNA is currently investigating this phenomenon in an Engineering Report
and willbe requesting the following:
-
02/03/2022
Video-evidence illustrating the noise coming from the Alternator Belt
Tension values before and after repair (Service Manual Instructions below)
Faulty part returned to the MMNA Tech Center
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02/03/2022
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PARTS INFORMATION
Missing VINs for Mirage/G4 in ASA-CAPS and Solution (Parts Bulletin PB-MISC-21-MIR)
PURPOSE:
This Parts Bulletin is to inform our dealer partners of a small issue in ASA-CAPS where you
may not be able to find a specific VIN for 2020 and 2021 Mirage and Mirage G4 models.
Although the VINS are currently not in CAPS, the parts and information can still be found on
ASA-CAPS for these models.
The Aftersales team anticipates this issue will be resolved shortly.
TEMPORARY SOLUTION:
When searching for appropriate VINS in ASA-CAPS for Mirage and Mirage G4 models, users
may experience a pop-up in the application and web version which states the data or results
cannot be found:
To resolve this issue, the following information can be input into the fields listed below to
search for these vehicles:






Model: A03A (Example)
Classification: XTMHL2M (Example)
Option code: A12 (Example)
Exterior code: T69 (Example)
Interior code: 07X (Example)
Production Period: 2021081 (Example)
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This information above can be found on the Superscreen via the MDL:
Please Note: The production period is rounded to the first or last day of the month depending on
actualproduction date. In this case 8/7 rounded down to 8/1.
AFFECTED VEHICLES:
2020-2021 Mitsubishi Mirage and Mirage G4
ADDITIONAL INFORMATION:
Contact your local Zone Representative, District Parts and Service Manager, or Facing PDC
for questions or comments.
02/03/2022
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TAKATA RECALL KEY STATISTICS
BELL ROAD MITSUBISHI
EASLEY MITSUBISHI
CONGRATULATIONS!
02/03/2022
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TECHNICAL TRAINING SCHEDULE: January, February, and March 2022
Please note: Always check MDL for schedule updates.
Atlanta Technical Training Center - Southeast Region
801 Interstate West Parkway, Lithia Spring, GA 30122
(770) 732-3000 ~ Nearest Airport: Atlanta (ATL)
Dallas Technical Training Center - Central/West Region
(972) 401-5930 ~ Nearest Airport: Dallas-Fort Worth (DFW)
02/03/2022
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TECHNICAL TRAINING SCHEDULE (Continued)
New Jersey Technical Training Center - Northeast Region
516 Heron Drive, Swedesboro, NJ 08085
(856) 467-7100 ~ Nearest Airport: Philadephia (PHL)
02/03/2022
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BEHIND THE SCENES SPOTLIGHT
Our Behind the Scenes Spotlight is on Sean Adams, Technical Compliance Specialist, who
shared the following:
I am a proud veteran of the United States Army, serving 16 years total between active duty
and reserves. Originally from New Orleans, LA, my wife and I moved to the Nashville area with
our three sons (ages 27, 23, and 13) in 2005. We have spent many of our years here serving
the community in various ways such as mentoring programs, college prep, coaching sports,
and many other activities. My career in the automotive industry began in 2013 as a Buyer
with Nissan and then KASAI North America as a Program Manager. I joined the Mitsubishi
family in March of 2020. On the first day of my second week the CEO came into the office
asked everyone to “go home until further notice” and I have been working from home since.
This was the beginning of the pandemic. As the Technical Compliance Specialist, my job is
very challenging yet exciting because every day is different.
My passion is spending time with my wife and my girlfriend. By girlfriend, I mean my Harley
Davidson. I love taking long trips and enjoying the great scenery we have in this country.
Whenever I am off work and it is warm enough, you will see me out on the highway
someplace. One of my new hobbies is mixology.
Sean’s favorite quote: “Success is not final; failure is not fatal: it is the courage to continue
that counts.” ― Winston S. Churchill
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QUOTES
Seth Godin: "You are not your resume; you are your work."
Frank Sinatra: "The best revenge is massive success."
MMNA WOULD LIKE TO HEAR FROM YOU
If you have any technical information to share or an idea, please let us know! Send an
email to: [email protected]. Be sure to include: Your name, title, and dealer
name.
02/03/2022
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TSB/TIN/ATIN REVIEW
Since Tech Talk 265, the following
bulletins have been published:
PUBLISH DATE
12/22/2021
TSB/ATIN/TIN #
1/7/2022
TSB-22-13-001
1/7/2022
TIN-21-SR-007D
1/11/2022
TIN-22-54-001
1/14/2022
TIN-22-42A-001
1/19/2022
TIN-22-00-001
1/21/2022
TIN-22-00-002
TSB-21-42A-011
SUBJECT
MODIFIED HOOD FOR HOOD FLUTTER
CHECK ENGINE LIGHT ILLUMINATES OR ENGINE
MALFUNCTION POWER REDUCED SERVICE NOW
WARNING MESSAGE APPEARS WHILE IDLING OR
DRIVING
SEAT BELT AUTOMATIC LOCKING RETRACTOR (ALR)
SAFETY RECALL CAMPAIGN
FOLDING MIRROR SETTINGS
TSB-21-42A-011 MODIFIED HOOD FOR HOOD
FLUTTER
ELECTRICAL INSULATED GLOVES
1/24/2022
SR-21-007REV3
SOUTH CAROLINA DEPARTMENT OF PUBLIC SAFETY
LETTERHEAD - TAKATA RECALLS
ENGINE CRANK / NO START IN EXTREME COLD
ODOMETER CALIBRATION AFTER INSTRUMENT
CLUSTER / METER REPLACEMENT
SEAT BELT AUTOMATIC LOCKING RETRACTOR (ALR) SAFETY RECALL CAMPAIGN - REVISION
1/31/2022
TSB-22-52A-001REV
NOISE FROM FRONT SEAT BACK - REVISED
TSB-22-00-001
LOAD CARRYING CAPACITY REDUCED LABEL
TIN-22-16-001
TIN-22-54-002
02/03/2022
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MODELS
2022 OUTLANDER
2022 OUTLANDER
CERTAIN 2022 OUTLANDER
2022 OUTLANDER
2022 OUTLANDER
2012-2017 iMiEV, 2018 AND
NEWER OUTLANDER PHEV
2004-2007 LANCER, 2006-2009
RAIDER, AND 2012-2017 iMiEV
2022 OUTLANDER
2022 OUTLANDER
2022 OUTLANDER
ALL OUTLANDER, ALL OUTLANDER
PHEV, 2011-2012 AND 2016-2022
OUTLANDER SPORT / RVR
ALL VEHICLES
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NEWS & NOTES
Mitsubishi Motors: Driving Ambition for 40 Years in the United States
FRANKLIN, Tenn. – Mitsubishi Motors North America, Inc. (MMNA) celebrates its 40th anniversary in the
United States. From operations initially based in Fountain Valley, Calif.; then in Cypress, Calif., for more than
30 years; and now based in Franklin, Tenn.; MMNA marks today as a day to look back on a unique history,
and a day to look forward to many more years in the U.S. For its 40th anniversary year, the company has
planned special Anniversary Editions of its top-selling Outlander which will combine special features and
badging and offer a special value.
As the company looks forward to the next 40 years in the U.S. and beyond, momentum is already building
behind MMNA, with its brand-new North American headquarters opening, an all-new or significantly
refreshed lineup of vehicles for the 2022 model year highlighted by the 2022 Mitsubishi Outlander, a robust
and growing dealer partner network and record-breaking sales success.
“Over 40 years, Mitsubishi Motors has grown from a startup import brand to become a household name.
We have delivered some of the U.S. auto industry’s most iconic models, we’ve used music as the throughline for memorable advertising, we’ve reinvented the way families interact with their vehicles, we’ve grown
into a proud and successful, challenger automotive brand loved by many,” said Yoichi Yokozawa, Mitsubishi
Motors North America President and CEO. “In the next 40 years, we will continue to challenge, we will
continue to innovate, we will continue to deliver on the expectations of our extremely loyal owner and
enthusiast community, and we will surprise and excite a new generation of Mitsubishi Motors customers.”
Headquarter News
Due to COVID statistics, we will not
begin our return to the officebefore
March 2022, and it may extend
further.
Middle Tennessee Weather...
We don’t always get snow, but when
we do it is beautiful!
Mitsubishi Motors had actually been selling vehicles in the U.S. prior to 1981, but not under its own company
name. Because of a partnership with Chrysler Corporation, the company’s cars had been sold with Dodge
branding on them. But in 1981, the company created a formal presence for itself, as Mitsubishi Motor Sales
of America, headquartered in Fountain Valley, Calif., and with vehicles sold through an initial dealer network
of 70 facilities across the country.
In 1986, the company moved its headquarters to an all-new green-field location in the then farming
community of Cypress, Calif. The multi-acre site housed all sales, marketing, planning and logistic
operations; as well as design; research and development; parts operations and regional operations.
The next major move for MMNA was part of a brand-wide reinvention, and saw the company relocate from
Cypress, Calif. to Franklin, Tenn., just outside of Nashville, in mid-2019. In April 2020, its new-from-theground-up, state-of-the-art North American headquarters opened, and in spite of the pandemic,
Mitsubishi hired more than 150 new team members. Throughout the pandemic, MMNA has supported its
new hometown through employee volunteering and corporate social responsibility, “Small Batch – Big
Impact” programs. MMNA expects to invite its new community and employee family to formally cut the
ribbon on the new building in early 2022. By the time of the move, the company had sold nearly 5.5 million
vehicles in the U.S., through its nearly 330 dealer partners around the country.
The newest Mitsubishi Motors dealership to open in the 40th anniversary year will be Cool Springs
Mitsubishi, located just two miles from the company’s U.S. headquarters office. Designed to the MMNA’s
newest Visual Identity (VI) program, which delivers a modern, clean and inviting sales facility, Cool Springs
Mitsubishi is one of more than 20 dealerships that have opened or re-opened under the program since its
inception. It is also the 42nd new dealership to open since MMNA made the move to Tennessee. The new
headquarters, new, energetic employee team and new dealership are proof-positive of MMNA’s
commitment to its new hometown.
Outside of Tennessee, MMNA’s momentum can be felt in its all-new or significantly revised lineup of
vehicles, namely, its all-new flagship, the 2022 Mitsubishi Outlander – the most connected and bestequipped vehicle Mitsubishi has ever sold in the U.S.
A gamechanger for the brand, the 2022 Outlander launched on the world’s largest e-commerce platform –
Amazon – in Feb. 2021, and since then, has earned awards and smashed sales records for its nameplate and
for MMNA dealer partners. Reflecting the quality, dependability and reliability the brand has built its
reputation on over the last 40 years, the Outlander was recently tested and proven in the 2021 Rebelle Rally.
The 2022 Eclipse Cross also saw a complete re-design, and new styling and standard safety and
connectivity features were added across the lineup for 2021 and 2022, demonstrating further investment in
the U.S. market. In the second-half of 2022, MMNA will launch the plug-in hybrid electric vehicle (PHEV)
model of the all-new Outlander, bringing together the company’s expertise in electrification and rallyderived, all-wheel control technologies.
From its inception to today’s MMNA, the company has always held close one ideal: to design, engineer and
market vehicles that offer outstanding value, class-above safety, leading-edge design and deliver pride of
ownership. The past 40 years have seen vast changes in consumer preferences and tastes, and have seen
MMNA rise and fall, and rise again. The company is poised for another 40 years of turning heads and driving
excitement with a passionate employee and dealer partner team, committed CSR programs that give back
to the community and award-winning vehicles that exceed customers’ expectations.
“We’ve driven ambition for 40 years in the United States,” added Yokozawa. “We can’t wait to see what the
next 40 will bring.”
02/03/2022
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In Roman mythology, Cupid is the son of
Venus, the goddess of love and beauty. And he
is known as the god of affection. Legend has it
that Cupid shoots magical gold-tipped arrows
at gods and humans alike. By piercing their
heart with an arrow, he causes individuals to
fall deeply in love.
Some legends also say that Cupid is known to
change his mind a lot. Not only does he carry
golden arrows to make someone fall in love,
but he also carries another kind of arrow. This
other arrow has a blunt lead tip that makes
people fall out of love.
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