A4822192065872_2

Service Bulletin Details

Public Details for: A4822192065872_2

This bulletin provides instructions for a software update for a dtc in the power steering control unit, which may be discovered during inspection work.


- 2020 - 2019 - 2018 -

Technical Service Bulletin
48 DTC C10AC07: Steering mechanical malfunction logged in the J500
48 22 19 2065872/2 March 3, 2022. Supersedes Technical Service Bulletin Group 48 number 22-15 dated
January 28, 2022, for reasons listed below.
Model(s)
Year
A3
Sportback
e-tron
2018
VIN Range
Vehicle-Specific Equipment
All
Not Applicable
A3 Cabriolet 2018 – 2019
A3, S3, RS
3, TT, TTS,
TT
Roadster,
and TT RS
2018 – 2020
Q3
2019 – 2020
Condition
REVISION HISTORY
Revision
Date
Purpose
2
-
Revised Service (Added Note and SVM code)
1
01/28/2022
Initial publication
Customer states:
• There are no customer complaints.
Workshop findings:
During an inspection work, the following DTC is found in the power steering control unit J500 (diagnostic
address 0044):
• C10AC07: Steering mechanical malfunction (active/static).
• Symptom codes: 24320 or 24321 or 24322 or 24323 or 24324 or 24325
Technical Background
© 2022 Audi of America, Inc.
Page 1 of 4
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
Software issue.
Production Solution
Improved software.
Service
SVM Update Instructions
1. Follow all instructions in TSB 2011732: 00 Software Version Management (SVM), operating instructions.
2. Update the J500 (0044) using the SVM action code as listed in the table below, if necessary:
Note:
• Please perform the following software updates one after the other and in the correct order:
• Run SVM code 44A034 first, then SVM code 44B034.
Model
Old Software
Old
New Software New Software SVM Code
Part Number
Software
Part Number
Version
A3
Version
Input
(or higher)
3Q0909144L
5081
3Q0909144L
5082
5Q0909144AA
1081
5Q0909144AA
1082
TT
3Q0909144L
5081
3Q0909144L
5082
Q3
5Q0909144AA
1081
5Q0909144AA
1082
5QF909144A
5581
5QF909144A
5582
1st code:
44A034
2nd code
44B034
Warranty
© 2022 Audi of America, Inc.
Page 2 of 4
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
Claim Type:
• 110 Up to 48 Months/50,000 Miles
• G10 for CPO Covered Vehicles – Verify Owner
• If the vehicle is outside any warranty, this Technical Service Bulletin is
informational only.
Service Number:
4835
Damage Code:
0040
Diagnostic Time:
GFF
0151 0000
Time stated on
the diagnostic
protocol (Max 50
TU)
Claim Comment:
Road test prior to the service procedure
No allowance
0 TU
Road test after the service procedure
No allowance
0 TU
As per TSB 2065872/2
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and
Procedures Manual. Claims are subject to review or audit by Audi Warranty.
Additional Information
The following Technical Service Bulletin(s) will be necessary to complete this procedure:
• TSB 2011732: 00 Software Version Management (SVM), operating instructions.
All part and service references provided in this TSB (2065872) are subject to change and/or removal. Always
check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check
the Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
©2022 Audi of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to
make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
© 2022 Audi of America, Inc.
Page 3 of 4
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed
written permission of the publisher.
© 2022 Audi of America, Inc.
Page 4 of 4
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.


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