A9022492065815_2

Service Bulletin Details

Public Details for: A9022492065815_2

This pending service solution describes a concern where customers may advise that navigation information does not display on the head up display. A solution is in development and is expected to be available by the end of q2 of 2022.


- 2022 -

Technical Service Bulletin
PSS 90 Head-up display: Navigation directions are not displayed
90 22 49 2065815/2 March 7, 2022. Supersedes Technical Service Bulletin Group 90 number 22-40 dated
January 31, 2022, for reasons listed below.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
e-tron GT,
and RS etron GT
2022
All
Head Up Display
Condition
REVISION HISTORY
Revision
Date
Purpose
2
-
Revised service (updated expected release date)
Revised header (Corrected part number filter)
1
01/31/2022
Initial publication
Customer states:
No navigation map or directions are displayed on the heads-up display (HUD).
All other information is displayed properly.
© 2022 Audi of America, Inc.
Page 1 of 2
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
Figure 1: navigation information missing in HUD
Technical Background
A software malfunction may cause the navigation data not to be displayed on the HUD.
Production Solution
This bulletin will be updated when more information is available. A solution is currently under development.
Service
1. Explain to the customer that a solution is forthcoming by the end of the 4th quarter of 2022 and that no repairs
are necessary at this point. Do not replace any components for this condition since this will not resolve the
customer’s concern.
2. Create a PSS record in the PSS application through the Pending Service Solutions (PSS) link in AccessAudi
(under Related Links >> Service), or through the Technical Assistance page in Elsa.
Warranty
This TSB is informational only and not applicable to any Audi Warranty.
Additional Information
All part and service references provided in this TSB (2065815) are subject to change and/or removal. Always
check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the
Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
©2022 Audi of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
© 2022 Audi of America, Inc.
Page 2 of 2
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.


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