A4022362059996_2

Service Bulletin Details

Public Details for: A4022362059996_2

This bulletin contains repair instructions for when there is a rumbling or knocking noise on uneven roads from the front end.


- 2023 - 2022 - 2021 - 2020 - 2019 - 2018 - 2017 -

Models from 2017
2017 AUDI Q7
Technical Service Bulletin
40 Rumbling/knocking noises from front suspension - bolted connection of tower brace
40 22 36 2059996/2 March 16, 2022. Supersedes Technical Service Bulletin Group 40 number 20-11 dated July
8, 2020, for reasons listed below.
Model(s)
Year
Q5, SQ5
2018 – 2023
VIN Range
Vehicle-Specific Equipment
All
Not Applicable
Q5 e quattro 2020 – 2023
Q5
Sportback,
SQ 5
Sportback
2018 – 2023
Q7
2017 – 2023
Q8
2019 – 2023
SQ7, SQ8,
RS Q8
2020 - 2023
Condition
REVISION HISTORY
Revision
Date
Purpose
2
-
Revised Header (Added Model Years)
1
07/02/2020
Initial publication
Customer states:
• Rumbling or knocking noises can be heard from the front end on uneven roads.
Workshop findings:
• The noise can be reproduced by the workshop.
Technical Background
The noise can be caused by tension in the body.
© 2022 Audi of America, Inc.
Page 1 of 4
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
Production Solution
Not applicable.
Service
1. Check the bolted connection of the tower brace.
2. If necessary, secure the
bolt with the correct
torque according to the
repair manual and
reassess the concern
(Figure 1 and 2).
Figure 1. Example of tower brace for an Audi Q7.
Figure 2. Example of tower brace for an Audi Q5
© 2022 Audi of America, Inc.
Page 2 of 4
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
3. Follow the instructions in Elsa at Repair Manual, Chassis >> Suspension, Wheels, Steering >> 40 Front
Suspension >> Suspension Strut, Upper Control Arm >> Overview Tower Brace.
Warranty
Claim Type:
• 110 up to 48 Months/50,000 Miles.
• If the vehicle is outside any warranty, this Technical Service Bulletin is informational
only.
Service Number:
4086
Damage Code:
0020
Labor Operations:
Check torque for tower brace
4086 0199
20 TU
Diagnostic Time:
GFF
No allowance
0 TU
Road test prior to the service procedure
0121 0002
10 TU
Road test after the service procedure
0121 0004
10 TU
Claim Comment:
As per TSB 2059996/2
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Additional Information
All part and service references provided in this TSB (2059996) are subject to change and/or removal. Always check
with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the Repair
Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
©2022 Audi of America, Inc. All rights reserved. The information contained in this document is based on the latest
information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time
© 2022 Audi of America, Inc.
Page 3 of 4
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any
form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be
modified or reposted to other sites, without the prior expressed written permission of the publisher.
© 2022 Audi of America, Inc.
Page 4 of 4
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.


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