Bulletin 97GG

Release Date
Technical Service Bulletin
03/22/2022
97GG UPDATE
Securing Positive Battery Terminal – (NVLW)
Applicable Vehicles
Country
Beginning Model Year
Ending Model Year
Vehicle
Vehicle Count
USA
CAN
2022
2022
2022
2022
E‐TRON GT
E‐TRON GT
2
1
Revision History
Revision
Date
Purpose
1
March 22, 2022
Original publication
Condition/Technical Background
This Update has been proactively released to prevent the following condition(s) from occurring in the vehicle:
Criteria
Technical Background
F8
On a small number of Audi e-tron GT vehicles manufactured within a specific period, the wiring harness for
the positive terminal on the 12 Volt battery may not have been tightened to the specified torque due to a
production irregularity.
Remedy
Criteria
Remedy
F8
The wiring harness for the positive terminal on the 12 Volt battery must be tightened to the specified torque.
This Update is in effect until removed.
Vehicle must meet all of the following criteria:
 Procedure is valid only for vehicles that show the 97GG code in the Elsa Campaign/Action Information screen
on the day of repair.
 Vehicle must be within the New Vehicle Limited Warranty.
 Procedure must be performed within the allotted time frame stated in this Technical Service Bulletin.
 Procedure must be performed on applicable vehicles in dealer inventory prior to sale.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are
not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information
applies, contact an authorized Audi dealer. 2022 Audi of America, Inc. and Audi Canada. All Rights Reserved.
March, 2022
97GG Page 1 of 5
Release Date
03/22/2022
Technical Service Bulletin
97GG UPDATE
Securing Positive Battery Terminal – (NVLW)
Service
NOTE:

Elsa is the only valid inquiry/verification source. Check Elsa on the day this vehicle UPDATE will be
performed to verify vehicle eligibility for the UPDATE. Status must show “open”. Attach an Elsa printout
showing the “open” status to the repair order.

If this UPDATE appears to have already been performed but the code still shows open in Elsa, contact
Warranty before proceeding further. Another dealer may have recently performed this UPDATE but not
yet entered a claim for it in the system.

Elsa may also show additional open action(s); if so, inform your customer - this work can be done while
the vehicle is in for this UPDATE.

Contact the Warranty Helpline (U.S.) or the Warranty Campaign Specialist (Canada) if you have any
questions.

Enter the VIN in Elsa and proceed to the
“Campaign/Action” screen.
TIP
On the date of repair, print this screen and keep a
copy with the repair order.

Confirm the Campaign/Action is open . If the status is closed, no further work is
required.

Note the Applicable Criteria ID  for
use in determining the correct work to be done
and corresponding parts associated.
CRITICAL REPAIR STEP
STOP!
If multiple software update Campaign/Actions are
open, they must be performed in order of the Start
date . The oldest should be performed
first.

All Safety Recalls must be completed prior
to completing this campaign.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are
not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information
applies, contact an authorized Audi dealer. 2022 Audi of America, Inc. and Audi Canada. All Rights Reserved.
March, 2022
97GG Page 2 of 5
Release Date
03/22/2022
Technical Service Bulletin
97GG UPDATE
Securing Positive Battery Terminal – (NVLW)

Remove plenum chamber cover.

See ELSA Repair Manual: Repair manual >
Body > Body Exterior > 50 Body Front >
Bulkhead > Plenum Chamber Cover,
Removing and Installing

TIghten positive terminal to 20 Nm.

Reinstall plenum chamber cover in reverse
order of removal.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are
not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information
applies, contact an authorized Audi dealer. 2022 Audi of America, Inc. and Audi Canada. All Rights Reserved.
March, 2022
97GG Page 3 of 5
Release Date
Technical Service Bulletin
03/22/2022
97GG UPDATE
Securing Positive Battery Terminal – (NVLW)
Warranty
Claim Entry Instructions
After Update has been completed, enter claim as soon as possible to help prevent work from being duplicated
elsewhere. Attach the Elsa screen print showing action open on the day of repair to the repair order.
If customer refused campaign work or vehicle is out of the specified warranty parameter for this Update:

U.S. dealers: Submit the request through Audi Warranty Online under the Campaigns/Update option.

Canada dealers: Upload the repair order to Audi WIN/Operations/Campaign Closure.
Service Number
Damage Code
Parts Vendor Code
Claim Type
97GG
0099
002
Sold vehicle: 7 10
Unsold vehicle: 7 90
Causal Indicator
Vehicle Wash/Loaner
Criteria I.D.
Mark labor as causal
Do not claim wash/loaner under this action
F8
LABOR
Labor Op
Time Units
Description
6644 19 50
SEE ELSA
Cowl panel trim remove+reinstall
2706 13 99
10
Torque positive battery terminal
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are
not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information
applies, contact an authorized Audi dealer. 2022 Audi of America, Inc. and Audi Canada. All Rights Reserved.
March, 2022
97GG Page 4 of 5
Release Date
03/22/2022
Technical Service Bulletin
97GG UPDATE
Securing Positive Battery Terminal – (NVLW)
Additional Actions Some of the affected vehicles may be involved in additional Actions. Please check your
Elsa Campaign/Action Information screen so that any additional required work can be
done simultaneously.
Verifying Vehicle
Eligibility
To verify vehicle eligibility for this Update, always check the Elsa Campaign/Action
Information screen. The Elsa system is the only binding inquiry and verification system;
other systems are not valid and may result in non-payment of a claim.
Help for Claim
Entry
For questions regarding claim entry, contact Audi Warranty.
Required
Customer
Notification
Inform your customer in writing by recording on the Repair Order any and all work that
was conducted on the vehicle, including any and all updates completed under this Update.
Additional Information
All parts and service references provided in this Update are subject to change and/or removal. Always check Elsa
for the most current version of this document.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures are
not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether this information
applies, contact an authorized Audi dealer. 2022 Audi of America, Inc. and Audi Canada. All Rights Reserved.
March, 2022
97GG Page 5 of 5