A9022542062065_2

Service Bulletin Details

Public Details for: A9022542062065_2

This bulletin states to replace the instrument cluster control module when dtcs B11E101 and B11E201 are stored in the instrument cluster and night vision respectively.


- 2020 - 2019 -

Technical Service Bulletin
90 Night vision system is sporadically inop, DTC B11E101 or B11E201 are stored in the cluster or the
night vision module
90 22 54 2062065/2 March 23, 2022. Supersedes Technical Service Bulletin Group 90 number 21-87 dated
January 29, 2021 for reasons listed below.
Model(s)
Year
e-tron quattro
2019
A6, A7, A8, Q7,
and Q8
2019 – 2020
S7, A8 e quattro,
S8, e-tron
Sportback
quattro, SQ7,
SQ8, and RSQ8
VIN Range
Vehicle-Specific Equipment
All
Night Vision Assist
2020
Condition
REVISION HISTORY
Revision
Date
Purpose
2
-
Revised header (corrected software filter)
Revised Service (Added SVM flash service solution)
Revised Warranty (updated to reflect SVM service solution)
Revised Required Parts and Tools (updated update medium part number)
1
01/29/2021
Initial publication
Customer states:
• The night vision system is sporadically inoperative.
• The message “Night vision system: fault. Please contact service” is displayed in the instrument cluster.
• After cycling the ignition, the functionality is restored.
Workshop findings:
• The wiring between the night vision system and the instrument cluster has been checked and found to be in
good condition.
One or more of the following DTC(s) may be sporadically stored in the instrument cluster control module, J285
(address word 0017) and/or the night vision system control module, J853 (address word 0084):
Instrument cluster control module:
© 2022 Audi of America, Inc.
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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
• DTC B11E101 (Video line for night vision system).
Night vision system control module:
• DTC B11E201 (Video line 2 for night vision system).
Technical Background
Tolerances in the instrument cluster can cause it to erroneously detect a wiring problem.
Production Solution
Not Applicable.
Service
Required equipment:
• ODIS Tester.
• SVM code.
• Instrument Cluster Software update on SD Card (see Required Parts and Tools or download the software from
MirrorServer using the SD Creator Program).
Time to complete update:
• Approximately 30-60 minutes (includes 20-50 minutes for the software update and 10 minutes for the SVM
work).
Service work:
• Make sure that the key is located on the emergency key reader coil for the duration of the update, which is
located in the center console either in the front cup holder or on the wireless charging pad / center console
storage area (depending on model) and marked by a key symbol.
• Update the Instrument Cluster using either Method 1 or Method 2 according to TSB 2056558: 91 MIB2+
Software Update Instructions and use SVM code 17A043.
Method 1: Automated update using ODIS.
Method 2: Manual update due to SVM code or Server issues.
Vehicle
SD Creator Part Number
MY 2019
A6/A7/A8
© 2022 Audi of America, Inc.
SVM Code
4N0 906 961 AS
17A043
Page 2 of 4
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
MY 2020
A6/A7/A8/Q7/Q8
Audi e-tron
4N0 906 961 BA
17A043
4N0 906 961 BC
17A043
Warranty
Claim Type:
• 110 up to 48 Months/50,000 Miles.
• G10 for CPO Covered Vehicles – Verify Owner.
• If the vehicle is outside of any warranty, this Technical Service Bulletin is
informational only.
Service Number:
9025
Damage Code:
0039
Labor Operations:
Software Update (Includes checking for
DTCs)
0151 0000
Time stated on
the diagnostic
protocol (Max
100 TU)
Diagnostic Time:
GFF
No allowance
0 TU
Road test prior to the service procedure
No allowance
0 TU
Road test after the service procedure
No allowance
0 TU
Claim Comment:
As per TSB 2062065/2
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Required Parts and Tools
Always check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please
check the Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
Model
Part Number
MY 2019
A6/A7/A8
© 2022 Audi of America, Inc.
Amount
4N0 906 961 AS
1
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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
MY 2020
A6/A7/A8/Q7/Q8
Audi e-tron
4N0 906 961 BA
1
4N0 906 961 BC
1
Additional Information
All parts and service references provided in this TSB (2062065) are subject to change and/or removal.
©2022 Audi of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites without the prior expressed written permission of the
publisher.
© 2022 Audi of America, Inc.
Page 4 of 4
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.


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