Circular 91DE

Service Action
Code: 91DE
Subject
Release Date
Affected Vehicles
Over-the-Air (OTA)
Software Update Available
USA
YES
CANADA
N/A
Connected Services (OCU3 High Module) Software Update
March 24, 2022
Country
USA
USA
USA
USA
USA
USA
USA
Beginning
Model Year
2021
2021
2020
2021
2021
2022
2021
Ending
Model Year
2021
2022
2022
2021
2021
2022
2022
Vehicle
Vehicle Count
ARTEON
ATLAS
ATLAS CROSS SPORT
JETTA
JETTA GLI
TAOS
TIGUAN
4,768
50,219
27,364
5,873
1,947
13,651
73,750
Check Campaigns/Actions screen in ELSA on the day of repair to verify that a VIN qualifies for repair under this
action. ELSA is the only valid campaign inquiry & verification source.
About this Service
Action

Campaign status must show “open.”

If ELSA shows other open action(s), inform your customer so that the work can also be completed at
the same time the vehicle is in the workshop for this campaign.
Volkswagen has made updated software available to help improve the functionality of the OCU3
High module in selected vehicles. Some of the issues being addressed are:



Corrective Action
OCU3 High module intermittent or no Car-Net Services
MIC and GPS not working correctly
Green Light status not accurately depicting connectivity status
Dealers should update vehicles via USB.
Customer owned vehicles will be eligible to receive this software update free of charge via Overthe-Air (OTA) without the need for a special dealership visit. Vehicles eligible for an OTA update
will receive notification in the vehicle’s infotainment system when the OTA version of this update
becomes available. Owners can then follow the on-screen prompts to proceed with software
download and installation. This should be the primary method for updating vehicles.
Code Visibility
On or about March 24, 2022, the campaign code will be applied to affected vehicles.
Owner Notification
Owner notification will take place in March 2022. An owner letter example is included in this
bulletin for your reference. Owners eligible for an OTA may also be notified electronically.
Campaign Expiration
Date
This campaign expires on March 24, 2027. This work must be performed on or before this date
to be eligible for payment. Keep this expiration date in mind when scheduling customers for this
action. If a customer wishes to have this service performed after the expiration date, your
dealerships normal costs associated with this work will apply.
Additional Information
Please alert everyone in your dealership about this action, including Sales, Service, Parts
and Accounting personnel. Contact Warranty if you have any questions.
Dealers must ensure that every affected inventory vehicle has this campaign completed before
delivery to consumers.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2022 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
March 2022
91DE Page 1 of 19
Fill out and affix Campaign Completion Label (CAMP 010 000) after work is complete.
Labels can be ordered at no cost via the Compliance Label Ordering portal at www.vwhub.com.
The information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These procedures
are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To determine whether
this information applies, contact an authorized Volkswagen dealer. 2022 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
March 2022
91DE Page 2 of 19
Claim Entry Instructions
The labor times listed here may differ from the labor operations and labor times listed in ELSA.
After campaign has been completed, enter claim as soon as possible to help prevent work from being duplicated
elsewhere. Attach the ELSA screen print showing action open on the day of repair to the repair order.
If customer refused campaign work:
 U.S. dealers: Submit request via WISE under the Campaigns/Update/Recall Closure option.
Service Number
91DE
Damage Code
0099
Parts Vendor Code
Claim Type
WWO
Sold vehicle: 7 10
Unsold vehicle: 7 90
Causal Indicator
Vehicle Wash/Loaner
Mark labor as causal
Do not claim wash/loaner under this action
U.S.A.: Loaner/rental coverage cannot be claimed under this action. However,
loaner/rental may be covered under the Alternate Transportation Program. Please refer
to the Volkswagen Warranty Policy and Procedures Manual for loaner claims
information and reimbursement details.
Criteria I.D.
01 or X1
Check emergency call module software version, software update is not required
LABOR
OR
Labor Op
Time Units
0183 00 99
30
Description
Check software version, no update necessary
Check emergency call module software version, software update is required
LABOR
Labor Op
Time Units
Description
2706 89 50
10
Connect battery charger
9193 25 99
50
Update software via USB drive
0150 00 00
Time stated on
diagnostic protocol
(up to 40 TU)
Perform software change documentation via
SVM
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2022 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
March 2022
91DE Page 3 of 19
Customer Letter Example (USA)




This notice applies to your vehicle:   , 
Subject: Service Action 91DE - Connected Services (OCU3 High Module) Software Update
Dear Volkswagen Owner,
As part of Volkswagen's ongoing commitment to customer satisfaction, we are informing you of our decision to conduct a
service action on certain Volkswagen vehicles. Our records show that you are the owner of a vehicle affected by this action.
About this Service
Action:
Volkswagen has made updated software available to help improve the functionality of the
connected services system in selected vehicles.
What should you do?
If you would like this software update performed right away, please contact your authorized
Volkswagen dealer as soon as possible to schedule this service. To set up an appointment
online, please visit www.vw.com/find-a-dealer. This work will take about an hour to complete.
Please keep in mind that your dealer may need additional time for the preparation of the
repair, as well as to accommodate their daily workshop schedule.
This service action will be available free of charge only until March 24, 2027. If you wish
to have this service performed after that date, your dealer’s normal costs associated with
this repair will apply.
Over-the-Air (OTA)
Software Update
An Over-the-Air (OTA) software update is available for certain vehicles included in this
service action. If your vehicle can be updated via OTA, you will receive notification in the
vehicle’s infotainment system.

Simply follow the on-screen prompts to proceed with the OTA software download
and installation.

Should you have any questions or require assistance with the OTA update, please
contact your authorized Volkswagen dealer for more information on OTA updates.

Please note that you can only decline an OTA software update a few times before
you will stop seeing notifications about it in your vehicle. If this happens and you
decide you still want to have the infotainment system software updated, you will
need to contact your authorized Volkswagen dealer to schedule an appointment to
have the software installed.
Lease vehicles and
address changes
If you are the lessor and registered owner of the vehicle identified in this action, please
forward this letter immediately via first-class mail to the lessee within ten (10) days of receipt.
If you have changed your address or sold the vehicle, please fill out the enclosed prepaid
Owner Reply card and mail it to us so we can update our records.
Can we assist you
further?
If your authorized Volkswagen dealer fails or is unable to complete this work free of charge
within a reasonable time, or if you should have any questions about this communication,
please reach out to us using your preferred method of communication at
www.vw.com/contact or by calling us at 800-893-5298.
Checking your vehicle
for open Recalls and
Service Campaigns
To check your vehicle’s eligibility for repair under this or any other recall/service campaign,
please visit www.vw.com/owners/recalls and enter your Vehicle Identification Number (VIN)
into the Recall/Service Campaign Lookup tool.
We apologize for any inconvenience this matter may cause; however we are taking this action to help ensure your vehicle
continues to meet and exceed your expectations.
Sincerely,
Volkswagen Customer Protection
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2022 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
March 2022
91DE Page 4 of 19
Required Tools
Battery Tester/Charger
Diagnostic Tester
- GRX3000VAS-
-VAS6150X/VAS6160-
(or equivalent)
(or equivalent)
Required USB Drive

The required software will have to be
downloaded onto a USB (or USB-C) drive
using the SD Creator program

Reference the latest version of TSB
2054866 for additional information on the
use of the SD Creator program.
NOTE

The required USB drives cannot be ordered
via the parts ordering system, they must be
created using the SD Creator program.

The required USB drive is a servicing
material. Therefore the cost of the USB drive
will not be reimbursed.

The USB drive can be used for future
software updates.
Software Part Number
3G0.919.360.QA
TIP

The MIB3 system uses a USB-C input.

If the software is downloaded onto a USB
drive, a USB to USB-C adapter will be
required.

If the software is downloaded onto a USB-C
drive, a USB-C to USB adapter will be
required since the VAS tester does not have
a USB-C drive.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2022 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
March 2022
91DE Page 5 of 19
Repair Instruction
Section A - Check for Previous Repair
TIP
If Campaign Completion label is present, no further work is required.

Enter the VIN in Elsa and proceed to the
“Campaign/Action” screen.
TIP
On the date of repair, print this screen and keep a
copy with the repair order.

Confirm the Campaign/Action is open . If the status is closed, no further work is
required.

Note the Applicable Criteria ID  for
use in determining the correct work to be done
and corresponding parts associated.
CRITICAL REPAIR STEP
STOP!
If multiple software update Campaign/Actions are
open, they must be performed in order of the Start
date . The oldest should be performed
first.

All Safety Recalls must be completed prior
to completing this campaign.

Proceed to Section B.
NOTE

These repair instructions may differ from the labor operations and labor times listed in ELSA.

Damages resulting from improper repair or failure to follow these work instructions are the dealer’s
responsibility and are not eligible for reimbursement under this action.

This procedure must be read in its entirety prior to performing the repair.

Due to variations in vehicle equipment and options, the steps/illustrations in this work procedure may not
identically match all affected vehicles.

Diagnosis and repair of pre-existing conditions in the vehicle are not covered under this action.

When working during extreme temperatures, it is recommended that the vehicle be allowed to acclimate
inside the shop to avoid temperature-related component damage/breakage.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2022 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
March 2022
91DE Page 6 of 19
Section B – Updating Emergency Call/Telematics Control Module (0075) Software

Observe the status of the overhead light.
NOTE
The status of the light should not change after the
software update is complete. The light may go out
during the update process.

Connect the diagnostic tester and perform a
full GFF scan.

Check the software version of the Telematics
Control Module, address 0075.

If software version is 0318 or higher:

o
No further work is required.
o
Proceed to Section D.
If software version is lower than 0318:
o
Telematics control module requires
updating.
o
Proceed to the next step.

Stop the ODIS session.

Disconnect the diagnostic tester from the
vehicle.

Open the hood.

Open the battery cover.

Switch the ignition on.

Apply the parking brake.

Switch off all consumers (headlights, heated
seats, climate control, etc.).

Attach the GRX3000VAS Tester/Charger (or
equivalent) IN POWER SUPPLY MODE to the
vehicle battery.
NOTE
Vehicles with Battery Monitoring Control
Module -J367- and/or an EFB Battery:
When connecting the charger to the battery,
connect the positive cable to the positive terminal of
the battery and connect the negative cable to the
grounding lug on the chassis. DO NOT connect the
ground cable directly to negative terminal of the
battery.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2022 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
March 2022
91DE Page 7 of 19

Insert the USB drive in port 1 of the USB
connection in front center console storage
compartment.

Press and hold the "MENU" button located on
the Radio for 5 seconds, wait until service
mode is available.

Select the option "Software Update/Versions.“
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2022 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
March 2022
91DE Page 8 of 19

Select “Start update.”

Select Update.

Select the option USB 1.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2022 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
March 2022
91DE Page 9 of 19

Select “Start Update.”

Select “Start Update.”
NOTE
After starting the update, this screen may appear
and remain for up to 5 minutes.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2022 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
March 2022
91DE Page 10 of 19

Example Software Update progress screens
shown here.
NOTE
The screen may go blank a few times during the
update.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2022 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
March 2022
91DE Page 11 of 19

When the Update Summary screen appears,
select “Resume.”

When the completed update screen appears,
select, “OK.”
NOTE
If the software update fails, it may be necessary to perform a reset of the Module for Emergency Call Module and
Communication Unit -J949-:

Remove the 7.5 amp fuse in position SC17 (for the -J949-, verify in ELSA if needed).The instrument cluster
losing power is an indication that the proper fuse was pulled.

Wait 5 minutes with the fuse out to allow the Control Module for Emergency Call Module and Communication
Unit -J949- internal backup battery to completely discharge.

Reinstall the fuse, verify communication with address 0075 is possible and attempt the update via USB
again.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2022 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
March 2022
91DE Page 12 of 19

Restore the ODIS session.

Check the software version of the Telematics
Control Module, address 0075.

Confirm the software is updated to version
0318.

Switch off ignition

Remove USB drive.
Proceed to Section C
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2022 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
March 2022
91DE Page 13 of 19
Section C – Documenting Software Change via SVM
NOTE
Prior to launching the VAS Diagnostic Tester and starting an update, ensure the following conditions are
met;
The ODIS software is completely up to date.

Refer to the “Alerts” section on ServiceNet home page for the current ODIS version.
The battery charger is connected to the vehicle battery and remains connected for the duration of
the software update.

Battery voltage must remain above 12.5 volts for the duration of the software update. Failure to
do so may cause the update to fail, which could result in damage to the control module. Control
modules damaged by insufficient voltage will not be covered.
The screen saver and power saving settings are off.

Failure to do so may result in the tester entering power save mode during the software update,
which could result in damage to the control module.
The VAS Diagnostic Tester is plugged in using the supplied power adapters.

Under no circumstances should the tester be used on battery power alone during the software
update. Failure to do so may result in the tester powering off during the update, which could
result in damage to the control module.
The VAS Diagnostics Interface MUST ONLY be connected to the tester with a USB cable.

Performing a software update using a Bluetooth or WiFi connection increases the risk of losing
connection during the update, which could result in damage to the control module.
It also greatly increases the time required to perform the update. Requests for additional time
or parts will be denied if the GFF log shows the update was performed using Bluetooth or WiFi.
WARNING
Radiator Fan(s) may cycle ON high speed during the Update Process! There is a serious risk that personal injury
may result if contact is made with spinning fan blades. Keep hands and all objects away from Radiator Fan(s) during
Update Process!
TIP
To Update-Programming using SVM, review and follow instructions in Technical Bulletin 2014603: Software
Version Management (SVM) Operating Instructions.
The SVM Process must be completed in its entirety so the database receives the update confirmation response. A
warranty claim may not be reimbursed if there is no confirmation response to support the claim.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2022 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
March 2022
91DE Page 14 of 19
NOTE

Damages resulting from improper repair or failure to follow these work instructions are the dealer’s
responsibility and are not eligible for reimbursement under this action.

Diagnosis and repair of pre-existing conditions in the vehicle are not covered under this action.
NOTE

All campaign software updates must be completed during a single, standalone ODIS Diagnostic Session.
You must fully complete this campaign and send all logs before beginning any other campaigns or
operations.

If there are any ODIS “Hot-Fix” patches installed, they must be removed from the scan tool before beginning
this operation. ODIS “Hot-Fix” patches may affect the update process.

Open the hood.

Open the battery cover.

Switch the ignition on.

Apply the parking brake.

Switch off all consumers (headlights, heated
seats, climate control, etc.).

Connect the VAS6150X/VAS6160X Diagnostic
Tester to the vehicle.

Start the ODIS program.

Attach the GRX3000VAS Tester/Charger (or
equivalent) IN POWER SUPPLY MODE to the
vehicle battery.
NOTE
Vehicles with Battery Monitoring Control Module
-J367- and/or an EFB Battery:
When connecting the charger to the battery, connect
the positive cable to the positive terminal of the
battery and connect the negative cable to the
grounding lug on the chassis. DO NOT connect the
ground cable directly to negative terminal of the
battery.

Turn the hazards on.
CAUTION
The procedure may cancel itself if the hazard warning
lights are not switched on. The hazard warning lights
prevent the system from switching to bus sleep mode
during the update.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2022 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
March 2022
91DE Page 15 of 19

Confirm that scan tool is communicating with the
diagnostic head by USB .
o
If the Bluetooth symbol is shown  then disconnect the diagnostic
head from the vehicle and reconnect the
USB cable to the diagnostic head and
then reattach to the vehicle.

Upon ODIS startup, verify the “Diagnosis”
operating mode is selected .

Once the GFF scan is complete, select “Special
functions” , then “Adapting software”
, then select “Perform test” .

Select the correct option to “Update software via
action code” OR “Software update via measured
code”.
NOTE
The different options to perform the SVM operation
may vary based on model.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2022 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
March 2022
91DE Page 16 of 19
NOTE
Using Bluetooth or WiFI for this action is
PROHIBITED!
Damage caused to electronic components (e.g. ECM,
TCM, etc.) during the SVM flash process is not
covered.

Enter the corrective action code (SVM code) as
listed below.
SVM code
3700

Select “Accept”  and follow the on screen
prompts.

Select Complete/Continue  after each
operation is completed.

When the SVM update is complete a
confirmation message is displayed .

Select “Complete/Continue” .
TIP
If the software in the vehicle is already current, a
message may appear indicating this. If this occurs,
complete the ODIS test plan and send the diagnostic
protocol online.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2022 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
March 2022
91DE Page 17 of 19
NOTE

It is IMPERATIVE that ALL of the ignition
cycle on/off delay requests are fulfilled in their
entirety during this flash process .

Failing to wait for the ignition on/off timing
cycle to complete (progress bar and
countdown timer ) before cycling
the ignition on/off MAY damage a control
module.

Damage to control modules as a result of
failing to wait the specified time displayed by
the progress bar and countdown timer
 are NOT covered under this
action.

Exit GFF and send diagnostic protocol online
when prompted.

Release the parking brake.

Disconnect the VAS tester.

Switch off and disconnect the battery charger.

Reinstall the battery cover.
NOTE
Static communication faults may store in various
control modules during the SVM procedure. These
faults can only be cleared by following one of these
steps:

Drive the vehicle a short distance (around the
parking lot, for example).

After selecting “Yes”, turn the ignition off for
30 seconds, turn it back on and repeat the
GFF exit program.

Clear faults using OBD (an additional key
cycle may also be required).
Proceed to Section D.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2022 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
March 2022
91DE Page 18 of 19
Section D – Campaign Completion Label
Install Campaign Completion Label

Fill out and affix Campaign Completion
Label, part number CAMP 010 000, next to
the vehicle emission control information
label.
TIP
Ensure Campaign Completion Label does not cover
any existing label(s).
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen dealer. 2022 Volkswagen Group of America, Inc. and Volkswagen Canada. All Rights Reserved.
March 2022
91DE Page 19 of 19