TRMALEA_AL_VW

VOLKSWAGEN DEALER COMMUNICATION
Takata Reminder Mailing – Alabama Law Enforcement Agency / Safety Recalls 69Q8,
69Q9, 69Y5
This notice is for: 


Date:
Mailing Information:
Dealer Principal
General Manager
Sales Managers



Service Manager
Parts Manager
Service Consultant


Warranty Administrator
Technicians
March 23, 2022
In conjunction with the Alabama Law Enforcement Agency (ALEA), Volkswagen is
sending Takata airbag recall reminder notices to approximately 1,387
Volkswagen owners in the State of Alabama on March 23, 2022.
A copy of the owner notification is attached for your reference.
Please make every effort to quickly schedule owners who contact your dealership for a
repair appointment.
Parts Department: Parts are available.
Please coordinate with your service department to ensure that parts are on hand to
support all scheduled appointments.
Notes:
IMPORTANT REMINDER: VEHICLES AFFECTED BY SAFETY & COMPLIANCE RECALLS
New Vehicles in Dealer Inventory: It is a violation of federal law for a dealer to deliver a new
motor vehicle or any new or used item of motor vehicle equipment (including a tire) covered by
this notification under a sale or lease until the defect or noncompliance is remedied. By law,
dealers must correct, prior to delivery for sale or lease, any vehicle that fails to comply with an
applicable Federal Motor Vehicle Safety Standard or that contains a defect relating to motor
vehicle safety.
Pre-Owned Vehicles in Dealer Inventory: Dealers should not deliver any pre-owned vehicles in
their inventory which are involved in a safety or compliance recall until the defect has been
remedied.
-END OF MESSAGE-
Ensure all dealership personnel are aware of this notice so they are able to address customer questions. Contact Warranty if you require
additional assistance. Direct press inquiries to Volkswagen Public Relations.
Volkswagen Customer Protection
[NAME]
[ADDRESS]
URGENT AIRBAG SAFETY RECALL: IMMEDIATE ACTION REQUIRED!
The Alabama Law Enforcement Agency (ALEA) is alerting you about a dangerous, recalled airbag in a vehicle
registered in your name:
[YEAR] [MODEL]
VIN: [XXXXXXXXXXXXXXXXX]
ACT NOW TO PROTECT YOURSELF & YOUR PASSENGERS!
Call Volkswagen at 800-893-5298 or visit vw.com/find-a-dealer to schedule your FREE recall repair. If needed,
FREE alternate transportation may be available to you.
Dear [First Name]:
According to records from Volkswagen, your vehicle has a dangerous, recalled airbag. If the airbag deploys, a part inside
may explode and spray sharp metal fragments that could seriously injure or even kill you or someone in your vehicle.
THE RECALL REPAIR IS FREE – PARTS ARE AVAILABLE NOW!
Call 800-893-5298 or visit vw.com/find-a-dealer to schedule your FREE recall repair.
Volkswagen is one of 19 vehicle manufacturers affected by this urgent airbag safety recall. The National Highway Traffic
SafetyAdministration (NHTSA) reports 19 confirmed deaths in the United States and hundreds of alleged injuries resulting
from this defect.
Please encourage your family and friends to check for vehicle safety recalls using their Vehicle Identification Number (VIN)
at NHTSA.gov/recalls.
Your safety on Alabama roadways is our top priority!
If you believe that Volkswagen or your Volkswagen dealer is unable to remedy the defect without charge within a reasonable time, you may submit a complaint to the
Administrator,National Highway Traffic Safety Administration, 1200 New Jersey Avenue S.E., Washington, DC 20590, or you may call the toll-free Vehicle Safety Hot Line at 1–
888-327-4236 (TTY: 1-800-424-9153), or go to NHTSA.gov. Although the Alabama Law Enforcement Agency supports this letter, its cost was paid for entirely by Volkswagen.
Taxpayer dollars were not used.