No. 8-21

Service Bulletin Details

Public Details for: No. 8-21

Installation and conversion instructions for the front camera on the panamera.


- 2022 - 2021 - 2020 - 2019 - 2018 - 2017 -

Installation and Conversion Instructions
Panamera (971)
8/21
ENU
9163
9
PORSCHE Front Camera (Dashcam)
Information:
Retrofitting
Information
Figure 1
Model Year:
As of 2017
Note:
The Porsche front camera (dashcam  Figure 1) is affixed to the LEFT of the interior mirror (viewed in
direction of travel) on the windshield and is connected to the vehicle electrical system.
It is ideal for making video recordings of driving situations and while parking. It can be configured and
operated using a related app on your smartphone.
Recorded videos are stored on the supplied SD card and previous recordings are overwritten.
If the dashcam detects a shake/vibration or if the radar sensor is triggered, the recorded video is stored
separately and not overwritten. Recordings can be downloaded directly from the SD card or via the app.
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Installation and Conversion Instructions
Information
Important information for customers/customer service advisors:
•
Ask customers to download and install the "Porsche Dashcam App" from the App Store (Apple or
Google Play) on their device (smartphone/tablet) in advance.
For vehicle handover:
•
Together with the customer, check whether a firmware update via "Porsche Dashcam App" is
necessary. Perform the firmware update together if necessary.
•
Together with the customer, choose the "Region/State/Country" by selecting the relevant flag and
format the SD card.
Further information for customers:
Parts Info:
•
The customer is responsible for choosing the right "Region/State/Country"!
•
After crossing a national border: Update the "Region/State/Country" (see also conditions of use for
this topic)!
9Y0.044.930
 PORSCHE front camera (dashcam), set
Parts List:
Figure 2
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Tequipment
Installation and Conversion Instructions
———
Repair Kits:
1x
Panamera (971)
8/21
ENU
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9
3M privacy film (front & rear camera)  Figure 2 -1-
———
1x
Front camera  Figure 2 -2-
———
1x
———
1x
———
1x
———
3x
Micro SD memory card (32 GB, plugged into front camera) 
Figure 2 -3Front camera retainer plate assembly with wire harness  Figure
2 -4Wire harness assembly with connector (3-pin, wire approx. 4 m
long)  Figure 2 -5Protective foam (∅ approx. 29 x 74)  Figure 2 -6-
———
7x
Tie-wrap, 145 x 3.6 x 1.1  Figure 2 -7-
N .907.326.01
4x
Socket contact, 4.8 x ∅ 1.0 mm²  Figure 2 -8-
N .907.327.01
2x
N .906.844.01
3x
999.650.136.22
4x
Socket contact, 4.8 x ∅ 2.5 mm² (standard power timer) 
Figure 2 -9Socket contact, 2.8 x ∅ 1.0 mm² (junior power timer)  Figure 2
-10Socket contact, 5.0 x ∅ 1.0 mm²  Figure 2 -11-
N .017.506.5
2x
Cable ring eyelet, A6  Figure 2 -12-
992.971.859.B
2x
Cable ring eyelet, M8  Figure 2 -13-
N .102.615.01
2x
Blade-type fuse, 5 amp (mini)  Figure 2 -14-
N .017.131.16
2x
Blade-type fuse, 5 amp  Figure 2 -15-
———
1x
PORSCHE dashcam operating instructions  Figure 2 -16-
ONLY order when replacing the windshield/rear window:
9Y0.044.931
1x
"Adhesive pad" repair kit, includes:
———
1x
———
1x
Adhesive pad for front camera retainer plate (grey) on backing
sheet
Adhesive pad for rear camera (grey)
———
1x
3M privacy film (front & rear camera)  Figure 2 -1-
ONLY order if front camera "wiring harness" is damaged:
9Y0.044.931
1x
"Adhesive pad" repair kit
9Y0.044.932
1x
Wiring harness repair kit, includes:
———
1x
———
1x
———
3x
Front camera retainer plate assembly with wire harness
(WITHOUT adhesive pads, similar to  Figure 2 -4-)
Wire harness assembly with connector (3-pin, wire approx. 4 m
long)  Figure 2 -5Protective foam (∅ approx. 29 x 74)  Figure 2 -6-
———
7x
Tie-wrap, 145 x 3.6 x 1.1  Figure 2 -7-
———
1x
Bag with socket contacts, cable ring eyelets and fuses  Figure
2 -8-15-
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Technical
Details:
•
•
•
•
•
•
•
Revision:
This bulletin replaces bulletin Group 9 8/21, dated September 28, 2021.
Materials:
———
1x
———
1x
Auxiliary line (Tekalan or Teflon hose) approx. 1,500 mm/ 59 in
long
Wrapping/insulating tape (commercially available)
———
1x
Cleaning cloth (commercially available)
———
1x
Isopropanol (commercially available)
Tools:
Video recording in Quad High Definition (QHD)
Lens with polarization filter to reduce reflections and improve colors and contrasts
Audio recording (can be deactivated)
Global positioning system (GPS) sensor
Vibration sensor
Radar sensor for video recording when an object is approaching the vehicle
Bracket for the windshield for fixed mounting on the vehicle
9900 - PIWIS Tester 3
Tablet, smartphone or PC with Internet access
Round file ∅ at least 7 mm/ 0.28 in, Stanley knife, scraper
Marking pencil/chalk
Flashlight
Plastic squeegee
Installing:
1
Preparatory work
1.1
Clean inside and outside of the windshield.
1.2
Connect battery charger.  Workshop Manual '2X00IN Battery trickle charging'
1.3
Expose front roof/rear-view mirror area
(interior  Figure 3)
1
2
3
4
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–
–
–
–
Roof console (front)
Cover on antenna
Sun visor (left)
A-pillar trim panel (left)
1.3.1
Remove (front) roof console and
cover on antenna.  Workshop
Manual '708319 Removing and
installing front roof console'
1.3.2
Figure 3
Remove sun visor (at the left 
Figure 3 -3-).  Workshop Manual '682319 Removing and installing sun visor'
Tequipment
Installation and Conversion Instructions
1.4
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Expose A-pillar area (at the left  Figure 4)
1
2
3
4
–
–
–
–
Cover for dashboard (left)
A-pillar trim panel (left)
Front side-section trim panel (left)
Front inner door sill trim
1.4.1
Remove dashboard trim panel
(at the left).  Workshop Manual
'701619 Removing and installing
dashboard trim panel'
1.4.2
Remove front side-section trim
panel (at the left).  Workshop
Manual '702419 Removing and
installing front side-section trim
panel'
1.4.3
Remove A-pillar trim panel (at the
left).  Workshop Manual '705719
Removing and installing A-pillar trim
panel'
Figure 4
Remove front inner door sill trim (at the left).  Workshop Manual '680519
Removing and installing (front) inner door sill trim'
1.4.4
1.5
Loosen front headliner by removing the screw (at the left/right) in the roof console area. 
Workshop Manual '708419 Removing and installing headliner'
1.6
Make groove for wire harness for retainer
plate in cover on antenna ( Figure 5).
1
2
3
D
1.6.1
–
–
–
–
Cover on antenna
Locking lug
Groove
Diameter of groove = 7 mm/ 0.28 in
On inside of cover on antenna: Mark
dimension X for groove (for wire
harness for retainer plate) at the
side of the left locking lug.
Dimension D = diameter of groove:
Diameter 7 mm
1.6.2
Figure 5
Carefully make a groove for wire harness for retainer plate at the marking using a
round file or similar tool.
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Installation and Conversion Instructions
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Install PORSCHE front camera (dashcam) in the vehicle
Overview of installation position  Figure 6
1
2
3
4
5
2.1
– Interior mirror
– Installation position of PORSCHE front
camera (dashcam)
– Electric wire harness
– Ground pin 11
– Fuse carrier (under left front seat)
Position front camera (dashcam) to the LEFT
of the interior mirror on the windshield
Figure 6
2.1.1
Install retainer plate with wire
harness on the base of the front
camera until the locking mechanism
engages ( Figure 7).
1
2
– Retainer plate with wire
harness
– Front camera base
Figure 7
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Installation and Conversion Instructions
2.1.2
8/21
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Trace the outline of the interior
mirror base ( Figure 8 -1-) on
the outside of the windshield using a
marking pencil/chalk.
1
2
3
4
X
Z
2.1.3
Panamera (971)
– Interior mirror base
– Outline of front camera
base
– Interior mirror
– Front camera
– 295 mm/ 11.6 in
– 26 mm/ 1.02 in
Copy dimensions X and Z on the
windshield ( Figure 8 -top-).
Dimension X = distance from lower
edge of outline of front camera
base to edge of roof: Length 295
mm
Figure 8
Dimension Z = distance from inner edge of outline of front camera base to inner
edge of outline of interior mirror base (circle): Length 26 mm
Information
Observe the following points during positioning/alignment:
2.2
•
Sufficient distance between front camera and interior mirror base: at least 5
mm/ 0.2 in!
•
Get another person standing in front of the vehicle to check and confirm the
horizontal alignment of the camera with the PORSCHE logo!
2.1.4
Position front camera with retainer plate in the vehicle at the marking on the windshield ( Figure 8 -Arrows-).
2.1.5
Get another person to trace and shade in the outline of the retainer plate on the
outside of the windshield using a marking pencil/chalk.
2.1.6
Clean the inside of the windshield in the bonding area for the retainer plate (shaded
area) to remove any dust and grease.
Install front camera (dashcam) on the windshield
NOTICE
Adhesive films not prepared/installed correctly
•
Damage to adhesive films
•
Inadequate adhesion of adhesive films
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
Carefully clean the areas on which you intend to stick the film to ensure that all traces
of oil, grease and silicone are completely removed.

Do not touch the bonding surfaces.

Object (adhesive film, vehicle, etc.) and ambient temperature: Minimum temperature
15°C / 59°F.
2.2.1
Pull 3M privacy film off the backing
sheet ( Figure 9).
1
2
3
– 3M privacy film
– Marked bonding surface
– Interior mirror base
2.2.2
Position 3M privacy film on the
marked bonding surface on the
windshield ( Figure 9) and stick it
on.
2.2.3
Carefully affix 3M privacy film using
a plastic squeegee, starting from
the center and moving towards the
edge.
Figure 9
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Installation and Conversion Instructions
2.2.4
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Pull protective film off the front
camera retainer plate ( Figure
10 -top-).
Information
Observe the following points during
positioning/alignment:
•
Sufficient distance between
front camera and interior
mirror base: at least 5 mm/
0.2 in!
•
Get another person standing in
front of the vehicle to check
and confirm the horizontal
alignment of the camera with
the PORSCHE logo!
Align front camera with retainer
plate symmetrically with respect to
the 3M privacy film ( Figure 10 -bottom-).
2.2.5
3
Figure 10
Press front camera with retainer plate firmly onto the 3M privacy film on the windshield.
Route and connect electric wire harness
1
2
3
4
5
– Interior mirror
– Installation position of PORSCHE front
camera (dashcam)
– Electric wire harness
– Ground pin MB11
– Fuse carrier (under front seat, left)
Line routing ( Figure 11):
•
Front camera → headliner/roof console →
along windshield frame → left A-pillar (top) →
along A-pillar → ground pin MB11 (LHD) → fuse
carrier under front seat (left)
Tequipment
Figure 11
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3.1
Installation and Conversion Instructions
8/21
Expose fuse box underneath the front seat
(left)
3.1.1
Loosen the front seat (left) and
carefully tilt it to the rear. 
Workshop Manual '720119
Removing and installing front seat'
3.1.2
Loosen fuse carrier under the front
seat (left).  Workshop Manual
'978409 Loosening and securing
fuse box under front seat'
Information
Route electric wire harness along existing wiring, if installed.
Figure 12
Make sure that safety components (airbags, etc.) are still working correctly!
3.2
Routing wire harness
3.2.1
On the connector side, push one protective foam roll onto the wire harness for the
front camera retainer plate and the (3-wire) wire harness.
3.2.2
Connect plug connection (3-pin) (
Figure 13 -Arrows-).
1
2
3
4
3.2.3
– Protective foam roll
– Wire harness on front
camera retainer plate
– Wire harness (3-wire)
– Branch for 2nd camera
Route wire harness for front camera
(dashcam) to the roof console.
Figure 13
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Panamera (971)
Installation and Conversion Instructions
3.2.4
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Push protective foam roll over the
(3-pin) plug connection ( Figure
14).
1
2
3
4
–
–
–
–
Protective foam roll
Plug connection (3-pin)
Wire harness (3-wire)
Branch for 2nd camera
Secure (3-pin) plug connection to
existing components/lines in the
roof console area with tie-wraps.
3.2.5
Figure 14
Tie back branch for 2nd camera (
Figure 14 -4-) and secure it to existing components/lines in the roof console area
using another protective foam roll.
3.2.6
Route the rest of the wire harness
as follows ( Figure 15):
1
2
3
4
•
3.3
–
–
–
–
Wire harness (3-wire)
BK 0.5² line
Ground pin 11 (LHD)
Fuse carrier under front
seat (left)
Roof console → under
headliner along windshield
frame → left A-pillar (top) →
along A-pillar → BK 0.5² line
→ ground pin 11 (LHD) → GN
0.5² and RD 0.5² lines → fuse
carrier under front seat (left)
Connect electric wire harness
Figure 15
Function/line:
Connection point on left-hand drive (LHD) vehicle
Ground
Terminal 31 = BK; 0.5²
Cable ring eyelet A6 (N .017.506.5) on
ground pin MB11 (left A-pillar)
Ignition positive
Terminal 15 = GN; 0.5²
Socket contact, 4.8 x ∅ 1.0 mm² (N.907.326.01)
in slot 11, fuses in row A (A11)
Permanent positive
Terminal 30 = RD; 0.5²
Socket contact, 4.8 x ∅ 1.0 mm² (N.907.326.01)
in slot 11, fuses in row C (C11)
3.3.1
Open fuse holders in row A and C.
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3.3.2
Shorten lines GN; 0.5² and RD; 0.5² to the relevant fuse holders and crimp the
relevant contacts.
3.3.3
Connect power supply as shown in
the table ( Figure 16).
1
A
C
– Fuse carrier
– Fuse strip A
– Fuse strip C
3.3.4
Close fuse holders in row A and C
and install with the fuse carrier into
the seat well.  Workshop Manual
'978409 Loosening and securing
fuse box under front seat'
3.3.5
Protect the front camera power
supply with new fuses ( Figure 16 -A11 and C11-).
Figure 16
Fuse: Required value 5 A
3.3.6
Route BK; 0.5² line (terminal 31) to
ground pin MB11, shorten it and
install it on ground pin MB11 using
cable ring eyelet A6 ( Figure 17).
1
2
3
– BK; 0.5² line (terminal 31)
– Ground pin MB11
(left-hand drive)
– Wire harness (3-wire)
Tightening torque 9 Nm
(6.5 ftlb.)
3.4
4
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Page 12 of 21
Secure routed wire harness to existing
lines/components in the vehicle with
tie-wraps without tensile stress and so that no
chafing occurs.
Concluding work in vehicle interior
Figure 17
4.1
Secure (left) front seat.  Workshop Manual
'720119 Removing and installing front seat'
4.2
Assemble inner door sill trim and (left) A-pillar area.
4.3
Secure front headliner.  Workshop Manual '708419 Removing and installing headliner'
4.4
Assemble (internal) rear-view mirror and front roof area.
Tequipment
Installation and Conversion Instructions
Coding:
5
Panamera (971)
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Code the PORSCHE front camera (dashcam) in Dealer mode
5.1
Preparatory work
1
2
3
4
5
6
5.2
–
–
–
–
–
–
PORSCHE front camera
Micro SD memory card (32 GB)
Retainer plate
Power button
WiFi status LED display
PRESS (release button)
5.1.1
Remove micro SD memory card (32
GB,  Figure 18 -2-) from card slot
for front camera.
5.1.2
Figure 18
With the ignition switched on, push
the front camera (dashcam  Figure 18 -1-) into the retainer plate on the windshield ( Figure 18 -3-)
5.1.3
Press the power button ( Figure 18 -4-) for 10 seconds until you hear the second
double beeping sound.
5.1.4
The front camera (dashcam) starts in Dealer mode: WiFi LED ( Figure 18 -5-)
lights up "yellow".
Connect the front camera (dashcam) to the device (tablet, smartphone or PC)
Information
The "Dealer mode" network ID name ends with a "D". A password is NOT required!
The language setting can be changed by following the menu prompts after opening
the first page.
5.2.1
Search available networks for Dealer mode WiFi.
5.2.2
Open Dealer mode on the device (tablet, smartphone or PC) using any browser.
To do this, enter "192.168.1.1/diagnostics" in the browser's address line.
5.2.3
Displays in "Dealer mode" main menu:
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Options: ( Figure 19)
1
2
– Browser's address line
– "Options" menu item
Figure 19
Diagnostics: ( Figure 20)
1
2
5.3
– Browser's address line
– "Diagnostics" menu item
Basic settings for front camera (dashcam) in
the "Options" menu item ( Figure 19)
Figure 20
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Installation and Conversion Instructions
5.3.1
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Change the default language
"English" to the desired language:
1
2
– Default language "English"
– German
For example: German ( Figure
21)
•
Up to 19 different languages
can be selected.
Figure 21
Information
ONLY for cameras with serial numbers "PDF2101*****", the country can be
selected directly via the app on the customer's device (smartphone/tablet).
Country selection is possible for cameras, starting with the serial number
"PDF2102*****"!
If the relevant country is NOT displayed in the drop-down menu:
Please select “Global”.
5.3.2
Select the country ( Figure 22).
1
2
3
•
•
•
– Serial number of front
camera (dashcam)
– Country
– Great Britain
Up to 48 countries are
currently available for
selection.
The Country selection screen
includes, for example: Units
of measurement, frequencies
and also legal regulations of
the respective country.
Figure 22
Panamera:  Choose Region/State/Country by selecting the appropriate
flag.
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5.3.3
Select the required camera channel
( Figure 23).
1
2
•
– Channel
– Front + Rear
TEQUIPMENT:  "Front Only"
(front camera) is preset.
Figure 23
Information
Check which vehicle electrical system battery is installed in the vehicle if necessary
by entering the vehicle identification number (VIN) in the Porsche Central Service
System (PCSS).
Background: The front camera shuts down if the correct battery voltage
(switch-off threshold) is not reached over a period of 5 minutes.
Mar 2, 2022
Page 16 of 21
•
Switch-off threshold for lead-acid battery (PbAcid) = 11 V
•
Switch-off threshold for lithium-ion battery (LiFePO) = 13 V
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Installation and Conversion Instructions
5.3.4
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Select the battery type ( Figure
24)
1
2
•
•
– Battery
– PbAcid
Select the vehicle electrical
system battery installed in the
vehicle.
Panamera:  Lead-acid
battery (PbAcid)
Figure 24
5.3.5
Select Park mode ( Figure 25)
1
2
•
•
– Park mode
– Off
Depending on the approval for
the respective vehicle.
Panamera:  Select "On".
Figure 25
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5.3.6
Select the time limit ( Figure 26)
1
2
•
•
5.4
– Time limit until radar/video
is switched off
– 1 hour
Turn off radar/video monitoring in Park mode (battery
management). After the
selected time limit, fast
activation of the monitoring
system ONLY occurs if the
vehicle shakes/vibrates!
Panamera:  Skip. Leave
the default setting.
Cancel Dealer mode (WiFi LED is still yellow)
5.4.1
Close the browser and switch off
ignition.
5.4.2
Pull the front camera (dashcam) off the retainer plate by pressing "PRESS" (release
button).
5.4.3
Insert micro SD memory card (32 GB) in the front camera (dashcam).
5.4.4
Install the front camera (dashcam) in the retainer plate.
Figure 26
5.5
The settings configured under Step 5.3 are set when the ignition is switched on again.
5.6
Format the micro SD memory card (32 GB)
5.6.1
Switch on ignition.
5.6.2
Press the power button quickly 6 times in a row within 3 seconds.
Announcements via front camera speaker: "Formatting..." and "Formatting
complete."
Diagnostics:
6
Perform diagnostics on front camera (dashcam) – ONLY if necessary!
Information can be displayed, function tests can be run and results can be stored in the "Diagnostics"
menu item.
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Installation and Conversion Instructions
6.1
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Information about the model name, hardware
and software version, radar and more
( Figure 27).
1
2
3
– Model name
– Hardware version
– Software version
Figure 27
6.2
Display of live images from front camera,
connection status, memory card status, GPS
and radar status and more ( Figure 28).
1
2
3
4
5
–
–
–
–
–
Front camera live image
Rear camera status (if installed)
Micro SD memory card contents
GPS status
GPS coordinates
Figure 28
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6.3
Display of radar status, possible tests for
LED lights, loudspeaker and microphone
( Figure 29)
1
2
3
4
6.4
Installing:
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Installation and Conversion Instructions
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–
–
–
–
Radar status
LED Lights test
Loudspeaker test
Microphone test
The fault report can be stored on the micro
SD memory card (32 GB). To do this, use
micro SD memory card in Dealer mode and
select "Diagnostics" menu item in the front
camera.
Concluding work
7.1
Read out the fault memories of all systems,
work through any existing faults and erase
Figure 29
the fault memories.  Workshop Manual
'0X03IN Diagnostic maintenance: diagnostic system and maintenance inter…'
7.2
Disconnect the battery charger.  Workshop Manual '2X00IN Work instructions after
disconnecting the battery'.
7.3
Vehicle handover to customer
Information
Please pass all this information on to the customer.
Also give the customer the PORSCHE dashcam operating instructions.
Also give the first 3 pages of these Installation and Conversion Instructions to the customer.
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Page 20 of 21
7.3.1
Download the app from the App Store to the customer's device
(smartphone/tablet).
7.3.2
Select and set Region/State/Country (flag) in the app on the customer's
smartphone/tablet.
7.3.3
Get the customer to perform firmware update using the app.
7.3.4
Format micro SD memory card (32 GB).
Tequipment
Installation and Conversion Instructions
91 63 23 40:
Panamera (971)
8/21
–Retrofitting PORSCHE front camera (dashcam) (1 x)–
Includes:
Installing retainer plate for PORSCHE front camera (dashcam)
on windshield.
Routing and connecting electric wire harness.
Coding PORSCHE front camera (dashcam) in Dealer mode and
formatting micro SD memory card.
Reading out fault memories and correcting and deleting faults.
ENU
9163
9
Labor time: 298 TU
Important Notice: Technical Bulletins issued by Porsche Cars North America, Inc. are intended only for use by professional automotive technicians who have attended Porsche service training
courses. They are written to inform those technicians of conditions that may occur on some Porsche vehicles, or to provide information that could assist in the proper servicing of a vehicle. Porsche special
tools may be necessary in order to perform certain operations identified in these bulletins. Use of tools and procedures other than those Porsche recommends in these bulletins may be detrimental to the
safe operation of your vehicle, and may endanger the people working on it. Properly trained Porsche technicians have the equipment, tools, safety instructions, and know-how to do the job properly and
safely. Part numbers listed in these bulletins are for reference only. The work procedures updated electronically in the Porsche PIWIS diagnostic and testing device take precedence and, in the event of a
discrepancy, the work procedures in the PIWIS Tester are the ones that must be followed.
© 2022 Porsche Cars North America, Inc.
Tequipment
Mar 2, 2022
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