SB2217002

Tesla, Inc.
Service Bulletin
Replace Key Fob(s)
SB-22-17-002
February 24, 2022
Classification
Section/Group
Mobile Service
Configuration
Repair Bulletin
17 - Electrical
Can Perform (where
permitted)
All
Model Year
Model
Country/Region
Build Location
2022
Model X
North America
Fremont
The model(s) and model year(s) listed are a general approximation of the affected VIN list. Refer to the VIN/Bulletin Tracker or Customer/Vehicle profile to determine
applicability of this bulletin for a particular vehicle.
Repair Bulletin: This repair bulletin provides instructions on addressing a noted condition or possible customer concern regarding
the operation of Tesla vehicles. These instructions should only be performed by trained professionals.
Condition
Certain Model X vehicles were shipped with key fobs that were incorrectly manufactured. These key fobs are able to
pair with the vehicle, but their functionality (e.g., press-to-unlock, passive locking and unlocking, etc.) might be
impaired.
Correction
Upon customer complaint, check and replace the faulty key fob(s).
Correction Description
Correction
Time
SB-22-17-002 Not Applicable
S012217002
0.00
Replace 1 Key Fob
S022217002
0.05
Replace 2 Key Fobs
S032217002
0.05
Part Number
Parts Required 1621003-90-D
Description
Quantity
P2 MX KEYFOB TOP LEVEL ASSY
1–2
This part number was current at the time of publication. Use the revision listed or later, unless otherwise
specified in the Parts Catalog.
Procedure
1. On the vehicle touchscreen, go to Controls > Locks to confirm the key fob(s) provided by the customer are
paired and connected to the vehicle (a connected key is bolded, see Figure 1).
Figure 1 – “Unknown key” is paired and connected; “Key card” is paired but not connected
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2. For each key fob that successfully pairs and connects to the vehicle, use the key fob buttons to open/close the
liftgate and lock/unlock the doors.
NOTE: A key fob is considered faulty if it cannot pair and connect to the vehicle or if any of the buttons do not
function as expected.
3. For each faulty key fob provided by the customer, program a new key fob (refer to Service Manual
procedure 17450406).
4. Return the faulty key fob(s) via MRB. Refer to Toolbox article 6154300 for more information on preparing the
return.
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