M1550

M1550
2022-04-13
M1550: 2022 FLHXST AND FLTRXST SEAT FOAM
Reason for Revision
which can cause the foam padding to fold when the seat is
pulled over the thumb screws.
Refer to Table 1.
This is an easy fix and will not require a new seat.
Dealer Inventory Instructions
Table 1. Document History
Date
Revision Description
2022-04-13 Initial release
NOTE
The sunken area of the seat can be either on the right or
left side.
Purpose for Service Bulletin
This bulletin informs dealers that certain Harley-Davidson 2022
FLTRXST and FLHXST vehicles appear to be missing foam at
the rear of the seat. Vehicles that exhibit this condition, missed
a step in the installation of the seat during the vehicle assembly.
1.
Motorcycles Affected
See Figure 1. This is a typical appearance of the folded
foam issue. The rear of seat appears to have a sunken
area (1).
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2022 FLTRXST and FLHXST
Markets Affected
All markets are affected.
Part Numbers
Refer to Table 2.
Table 2. Part Numbers
Old Part No.
52000634
Item Description
Seat, ST Touring models
Required Dealer Action
Table 3.
Action
Required
NO
YES
1
Resolution
Actionable:
Any vehicle, component or software related issues
must be performed per service bulletin procedure.
1.
The seat is not defective. There is a portion of the seat foam
padding that surrounds the area of the thumb screws. If the
foam padding is not properly positioned around the thumb
screws, it will look like there is a portion of foam missing at the
rear of the seat. The seat foam should be repositioned around
the thumb screws as intended during vehicle assembly.
2.
Sunken area
Figure 1. Typical Appearance
See Figure 2. The suspect area seems to have missing
foam padding when pressure is applied (2).
The latest warranty concern is about the missing foam padding
in the rear of the rider seat. This is related to an assembly issue
NOTE
In the interest of preserving customer safety and satisfaction, always check for outstanding recalls whenever any motorcycle is brought into your dealership for either maintenance or service.
ROUTING
INITIAL HERE
SERVICE
MANAGER
SALES MANAGER PARTS MANAGER
WARRANTY
PROCESS
MANAGER
LEAD TECHNICIAN TECHNICIAN NO. 1 TECHNICIAN NO. 2 TECHNICIAN NO. 3 RETURN THIS TO
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4
2.
3.
Applied pressure
Figure 2. Suspect Area
See Figure 3. Missing seat foam padding.
a.
Root Cause: During installation, the rear of the seat
must be pulled over the two thumb screws (3). It
happens to be that the foam padding in the rear
corner folds back into the seat during the installation.
b.
Repair: The foam padding can be repositioned with
one finger through the opening of the seat bottom.
4.
5.
Properly seated
Figure 4. After Repair
See Figure 5. A push test (5) on the rear of seat confirms
that the foam padding has been properly adjusted.
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5
3.
4.
Thumb screw (2)
Figure 3. Root Cause
See Figure 4. The same bike seat is shown after the foam
padding has been properly seated (4). There is no visible
sunken area.
5.
Push test
Figure 5. Proper Adjusted Padding
Credit Procedure
NOTE
Enter XXXX (will need to enter bulletin number here) in Event
Comments.
Submit a warranty claim per Table 4.
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M1550
Table 4.
ITEM
Claim Type
Problem Part Number
Quantity
(1)
Primary Labor Code
Time
Customer Concern Code
Condition Code
DATA
PRD/DEM/MC or
PDI Claim/Standard
Claim
52000634
Leave Blank
2506
0.1 h
6204
2201
(1) Download may be required
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