A9122982063502_5
Service Bulletin Details
Public Details for: A9122982063502_5
This bulletin contains a software update that addresses dtc B200Ff9 with various driver assist malfunction messages.
Models from 2021
| 2021 AUDI A7 |
| 2021 AUDI A8 |
| 2021 AUDI A8 PHEV |
| 2021 AUDI E-TRON |
| 2021 AUDI Q7 |
| 2021 AUDI Q8 |
| 2021 AUDI RS Q8 |
| 2021 AUDI RS7 |
| 2021 AUDI S7 |
| 2021 AUDI S8 |
| 2021 AUDI SQ7 |
| 2021 AUDI SQ8 |
Models from 2020
| 2020 AUDI A6 |
| 2020 AUDI A6 ALLROAD |
| 2020 AUDI A7 |
| 2020 AUDI A8 |
| 2020 AUDI A8 PHEV |
| 2020 AUDI E-TRON |
| 2020 AUDI Q7 |
| 2020 AUDI Q8 |
| 2020 AUDI RS Q8 |
| 2020 AUDI S6 |
| 2020 AUDI S7 |
| 2020 AUDI SQ7 |
| 2020 AUDI SQ8 |
Technical Service Bulletin 91 Driver assist systems various malfunctions (Intersection/side assist, ACC inop when towing, etc.), DTC B200FF9 91 22 98 2063502/5 May 4, 2022. Supersedes Technical Service Bulletin Group 91 number 22-60 dated January 6, 2022, for reasons listed below. © 2021 Audi of America, Inc. Page 1 of 10 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Model(s) Year VIN Range A6 allroad, A6, S6, A7, S7, A8, A8 e quattro, S8, e-tron Sportback quattro, Q7, SQ7, Q8, SQ8, and RS Q8. 2020 All A7 2021 000001 – 040551 S7, RS 7 2021 900000 – 904242 A8, A8 e quattro, and S8 2021 000001 – 009688 e-tron quattro, and e-tron Sportback quattro 2021 000001 – 017455 Q7, and SQ7 2021 000001 – 022611 Q8 2021 000001 – 018895 SQ8, and RS Q8 2021 000001 – 018409 Vehicle-Specific Equipment Not Applicable Condition REVISION HISTORY © 2021 Audi of America, Inc. Page 2 of 10 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Revision Date Purpose 6 - Revised Service (Clarified use of SD Card / SVM) Revised Required Parts and Tools (Clarified use of SD Card / SVM) 4 01/06/2022 Revised Service (Updated Step 2 C) 3 10/21/2021 Revised Service (Updated Note to include warning messages) Note: This TSB does not apply to DTC(s) B200FF9 in the driver assist systems control module, J1121 (address word 00A5). Please refer to PSS 2061489: PSS 90 Pre sense malfunction/driver assist systems sporadically inop, DTC B200FF9 is stored in the driver assist module. Customer states: Lane change assist/Intersection assist: • The lane change assist/intersection assist is sporadically not working. One of the following messages is displayed in the instrument cluster: • “Intersection assist: fault. Please contact service.” • “Side assist and exit warning system: fault. Please contact service.” • “Rear cross-traffic assist: fault. Please contact service.” • “Audi pre sense: fault. Please contact service.” Traffic sign recognition • The traffic sign based speed limit settings are not permanently stored and are lost with every ignition cycle. Adaptive Cruise Assist • Vehicles with steel suspension: ACA disengages/loses calibration when towing a trailer/bike rack. Workshop findings: Lane change assist/Intersection assist: The following DTC may be entered in the front corner radar control modules, J1088/J1089 (address words 00DB/00DC): © 2021 Audi of America, Inc. Page 3 of 10 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin • DTC B200FF9 (Internal malfunction) with symptom code 1311089. And/or The following DTC may be entered in the lane change assist control modules J769/J770 (address words 003C/00CF): • DTC B200FF9 (Internal Malfunction) with one of the following symptoms codes 1311057, 1311058, 1311059, and/ or 1311060. Other Other customer concerns (see above) may not enter a DTC in the vehicle. Technical Background Multiple driver assist features have been optimized. This update will affect the following control modules: • Driver assist systems control module, J1121 (address word 00A5). • Adaptive cruise control module, J428 (address word 0013). • Lane change assist control module, J769/J770 (address words 003C/00CF). • Front left/front right radar sensor control module for object detection, J1088/J1089 (address words 00DB/00DC). • Control module for laser distance control, J1122 (address word 00CD). • Airbag control module, J234 (address word 0015). Production Solution New software in production. Service Required equipment: • ODIS Tester. • SVM code. © 2021 Audi of America, Inc. Page 4 of 10 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin • Software update package on SD Card if required (see Required Parts and Tools or download the software from MirrorServer using the SD Creator Program). Time to complete update: • Approximately 60-120 minutes (includes 50 - 110 minutes for the software update and 10 minutes for the SVM work). Service work: Note: All outstanding campaigns must have been completed prior to running this update. Please familiarize yourself with all steps of this update before proceeding. If any warning messages are displayed in the instrument cluster, those have to be addressed prior to updating the vehicle as running the update with active instrument cluster warning messages may brick the driver assist control module, J1211 (address word 00A5). 1 Determine the driver assist systems control modules (zFAS), J1121 (address word 00A5) system designation via . ODIS (Figure 1): © 2021 Audi of America, Inc. Page 5 of 10 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Figure 1. zFAS system designation. 2 Select which SD Cards are required according to the system designation read in the prior step: . A. zFAS Var A: No SD Card is required. B. MY20 Audi e-tron quattro and Audi e-tron sportback: zFAS Var B/C: SD Card P/N: 4N0906961AR is required. C. All other vehicles: zFAS Var B/C: USB-C drive P/N: 4N1906961 is required (Using an SD Card as an update medium is possible if the vehicle is equipped with a built-in SD Card reader). 3 . Note: Federal law requires the airbag’s Event Data Recorder (EDR) to be backed up prior to running the update in this TSB (required only for MY20 Audi e-tron quattro and Audi e-tron Sportback, skip to Step 4 for all other vehicles). © 2021 Audi of America, Inc. Page 6 of 10 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin • Please have the customer sign the declaration of consent available in the attachments of this TSB and upload a picture/scan of it to DOC-IT. • In ODIS, run the test program “J234 – Technical Service Bulletin (TSB) 2061023” via “Choose self-test” >> 0015 – Airbag – J234 >> 0015 – Technical Service Bulletin (TSB). • Make sure that the diagnostic session that includes the results from the aforementioned test plan is uploaded to GFF Paperless. 4 Update the peripheral control modules using SVM code FASISKD5A001 (this update should take between 20 . min and 30 min). Customer information: • This update includes multiple control modules. Certain customer personalization settings might be reset to factory settings by this update. • The dealership/workshop, Audi of America, and/or Audi AG are not liable for third-party modifications, like undocumented retrofits, non-genuine accessories, or any other modification not approved by Audi of America that might be rendered inoperable by this update. 5 Exit the flash context in ODIS. Otherwise, it will not be possible to execute the following steps. . 6 . Tip: zFAS Var A does not require an SD Card. However, the update step in point 7 must still be performed. • If the vehicle has zFAS Var B/C installed, please insert the SD Card 4N0906961AR into the SD Card reader (MY20 Audi e-tron quattro and Audi e-tron sportback). Or • Insert the USB-C drive 4N1906961 into an USB-C port (all other vehicles) in the vehicle. For MY20 Audi e-tron quattro and Audi e-tron sportback, please refer to TSB 2056558: 91 MIB2+ Software Update Instructions for further information. All other vehicles, please refer to TSB 2060523: 91 MIB3 Software Update Instructions for further information. 7 Update the zFAS application software using SVM Code FASISKD5A002 (this update should take about 30 . minutes). © 2021 Audi of America, Inc. Page 7 of 10 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Note: Always start the update out of ODIS. Please do not perform the update via the red engineering menu (method 2) unless you have been given prior approval from TAC. Step Vehicle SD Creator Part SVM code number 1 MY20 Audi e-tron quattro, --- FASISKD5A001 Audi e-tron sportback 2 4N0906961AR quattro (zFAS B/C) 1 A6, A7, A8, Q7, Q8, MY21 --- FASISKD5A002 FASISKD5A001 Audi e-tron quattro, and 2 Audi e-tron sportback 4N1906961 (zFAS quattro B/C) FASISKD5A002 8. Let the vehicle perform a bus sleep cycle: • Exit the flash context • Switch the vehicle’s ignition off • Remove the battery charger and diagnostic interface dongle from the vehicle. • Close the hood, trunk, and all doors, then lock the vehicle. • Wait approximately six minutes without handling the vehicle. Warranty Claim Type: • 110 up to 48 Months/50,000 Miles. • G10 for CPO Covered Vehicles – Verify Owner. © 2021 Audi of America, Inc. Page 8 of 10 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin • If the vehicle is outside any warranty, this Technical Service Bulletin is informational only. Service Number: 9093 Damage Code: 0039 Labor Operations: Software Update (Includes checking for 0151 0000 DTCs) Time stated on the diagnostic protocol (Max 200 TU) Diagnostic Time: Claim Comment: GFF No allowance 0 TU Road test prior to the service procedure No allowance 0 TU Road test after the service procedure 0121 0004 10 TU As per TSB 2063502/4 All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures Manual. Claims are subject to review or audit by Audi Warranty. Required Parts and Tools Model SD Card Quantity 4N0906961AR (zFAS B/C) 01 (Shop tool) 4N1906961 (zFAS B/C) 01 (Shop tool) MY20 Audi e-tron quattro, Audi e-tron sportback quattro A6, A7, A8, Q7, Q8, MY21 Audi e-tron quattro, and Audi e-tron sportback quattro © 2021 Audi of America, Inc. Page 9 of 10 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Additional Information The following Technical Service Bulletin(s) will be necessary to complete this procedure: • TSB 2011732, 00 Software Version Management (SVM), operating instructions. • TSB 2056558, 91 MIB2+ Software Update Instructions. • TSB 2047812, 00 SD Creator: how to set up and use the SD Creator for obtaining vehicle software updates via the MirrorServer. • TSB 2060523, 91 MIB3 Software Update Instructions. • TSB 2062601, 90 DTC U110100 is stored in the driver assistance systems control module. All part and service references provided in this TSB (2063502) are subject to change and/or removal. Always check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair. ©2022 Audi of America, Inc. All rights reserved. The information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. © 2021 Audi of America, Inc. Page 10 of 10 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.