AWA 22-06

Warranty Policies and Procedures Bulletin
Audi Warranty
Number: AWA-22-06
Subject: A3 Mechatronic Extended Warranty
Date: May 2,2022
Dealers: U.S., Puerto Rico
This document modifies the
Audi Warranty Policies and
Procedures Manual.
Effective Reception Date: May 2,2022
The following A3 Mechatronic warranty extension is applicable for certain Audi vehicles. Affected
vehicles may include:
• A3 and A3 Cabrio 2.0 TFSI (model years 2017 and 2018)
Note: This extension only applies to specific vehicles identified with Warranty Key U49.
To determine if a vehicle is eligible for this extension, check in the VIN in ElsaPro >> Vehicle Data.
If the warranty extension is applicable to the vehicle, the “Warranty Key” section of the “Vehicle
Data” screen in ElsaPro will be populated with Warranty Key U49.
Mechatronic Limited Warranty Extension
For applicable vehicles, the New Vehicle Limited Warranty will be extended to cover repair or replacement
(by an authorized Audi dealer) of a faulty mechatronic (indicated by an engine Malfunction Indicator Lampe
(MIL), or Gearbox Malfunction Warning with fault code(s) stored related to the mechatronic) during a
period of 15 years or 150,000 miles, whichever occurs first, from the vehicle’s original in-service date.
The vehicle’s original in-service date is defined as the date the vehicle was delivered to either the original
purchaser or the original lessee; or if the vehicle was first placed in service as a “demonstrator” or
“company” car, on the date such vehicle was first placed in service.
What is Covered?
The warranty extension will be subject to the terms and conditions of the original applicable New Vehicle
Limited Warranty (other than the extended time/mileage period) and will include the mechatronic and any
parts and labor necessary to effectuate a repair. It will apply to all vehicles irrespective of whether the
vehicle has been repaired on or before the effective date.
Damage resulting from outside influences, such as but not limited to, abuse, alteration or modification, a
collision or crash, vandalism and/or other impact is excluded and not covered under the extended warranty.
Repair or replacement under this extended warranty must be performed by an authorized Audi dealer.
©2021 Audi of America
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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this document
may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise; nor may these
materials be modified or reposted to other sites without the prior expressed written permission of the publisher.
Warranty Policies and Procedures Bulletin
Transferability
The warranty, as extended, is fully transferable to subsequent owners.
Vehicle Eligibility
To determine if a vehicle is eligible for this extension, check in the VIN in ElsaPro >> Vehicle Data. If the
warranty extension is applicable to the vehicle, the “Warranty Key” section of the “Vehicle Data” screen in
ElsaPro will be populated with Warranty Key U49.
Vehicles with the totaled status are excluded from coverage under this Warranty Extension.
Claim Processing
For the mechatronic Limited Warranty Extension:
Claim Type: 110
Service Number: 3885
Warranty Key: U49
Questions or Concerns
Contact Audi Warranty at 866.677.2834 or [email protected] with questions or concerns related to
this limited warranty extension.
©2021 Audi of America
Page 2 of 2
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this document
may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise; nor may these
materials be modified or reposted to other sites without the prior expressed written permission of the publisher.