TJ 3615430

Polestar
Service and Parts Business
Technical Journal
TITLE:
PAS and/or CTA beeping/tone continuously on, ICUP system
REF NO:
ISSUING DEPARTMENT:
CAR MARKET:
TJ 36154.3.0
Technical Service
United States and Canada
FUNC GROUP:
3900
PARTNER:
ISSUE DATE:
STATUS DATE:
3 US 7515
2022-03-31
2022-04-06
FUNC DESC:
Media, navigation and
communication
Page 1 of 2
Rows beginning with * are modified
Note! If using a printed copy of this Technical Journal, first check for the latest online version.
Attachment
File Name
File Size
TJ_36151_1.mov
1.5497 MB
DESCRIPTION:
If PAS and or CTA sound stays on continuously after a parking maneuver in narrow areas - for
example: carwash or parking lots with obstacles along several sides of vehicle, please follow advice
under “SERVICE”.
See attached video file for reference.
PAS = Park Assist Sensor
CTA = Cross-Traffic Alert
OTA = Over-The-Air software update
IHU = Infotainment Head Unit
CSC Customer Symptom Codes
Code
Description
KS
Front/rear park assist/Does not work
8Y
Audio other/Volume changes unexpectedly
FC
Audio other/Other audio problems
39
Sounds and speakers/Warning and notification sounds not audible
Produced and printed in the USA and available as an electronic document.
© Polestar 2021
Technical Journal 36154.3.0
Vehicle Type
Type
Eng
Eng
Desc
Sales Body
Gear
Steer Model Year
534
Plant
2021-9999
Chassis range
Struc Week
Range
0000001-9999999
202007-999952
SERVICE:
*Improved IHU software released 3/28/22 in VIDA will prevent this symptom.
The same software will be released via OTA update during 22w14.
Warranty claim info:
To get warranty claim accepted for a job described in this TJ, please use warranty claim data as
mentioned in TJ 35361.
LABOR TIME:
Labor time subject to change without notice.
VEHICLE REPORT:
Yes, please submit a Vehicle Report if the service solution described in this TJ has no effect. Use
concern area “Vehicle Report Polestar” and sub concern area “Support needed Polestar”, use
function group 3900.
This Technical Journal has one video file.
Page 2 of 2
2022-04-06