TJ 3622210

Service Bulletin Details

Public Details for: TJ 3622210

Technical journal.


- 2021 -

Polestar 
Service and Parts Business
Technical Journal
TITLE:
Streaming via USB not working in iCUP-vehicles, IHU-B125200
REF NO:
ISSUING DEPARTMENT:
CAR MARKET:
TJ 36222.1.0
Technical Service
United States and Canada
PARTNER:
ISSUE DATE:
STATUS DATE:
3 US 7515
2022-03-31
2022-04-14
FUNC GROUP:
FUNC DESC:
3939
Miscellaneous
Page 1 of 2
DESCRIPTION:
If issues occur when connecting a USB device (such as USB stick, mobile phone, etc.) and if the car
has the new V2.0 software version installed (released March 28, 2022), then follow advice under
SERVICE.
Symptoms that could occur are:
- DTC IHU-B125200 USB Port (permanent).
- Data for 3rd party apps not working - for example, music streaming over USB will not work.
Note: The USB charging function still works
IHU = Infotainment Head Unit
CSC Customer Symptom Codes
Code
Description
9S
USB unit/Does not work
DTC Diagnostic Trouble Codes
Control Module
Code
Fault Type
IHU
B125200
Permanent
Vehicle Type
Type
534
Eng
Eng
Desc
Sales Body
Gear
Steer Model Year
2021-9999
Struc Week
Range
Plant
Chassis range
19
0000001-9999999 202007-999952
Produced and printed in the USA and available as an electronic document.
© Polestar 2022
Technical Journal 36222.1.0
SERVICE:
DTC IHU-B125200 can be ignored, no fault tracing nor replacement of parts are needed.
An updated IHU software will be released to remedy this. There is currently no timeplan.
This TJ will be updated once the software is available.
Warranty claim info:
No warranty claim accepted for a job described in this TJ.
LABOR TIME:
Labor time subject to change without notice.
VEHICLE REPORT:
Yes, please submit a Vehicle Report if the service solution described in this TJ has no effect. Use
concern area “Vehicle Report Polestar” and sub concern area “Support not needed Polestar”, use
function group 3939.
Page 2 of 2
2022-04-14


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