TJ 3622210
Service Bulletin Details
Public Details for: TJ 3622210
Technical journal.
- 2021 -
Models from 2021
2021 POLESTAR POLESTAR 1 |
2021 POLESTAR POLESTAR 2 |
Polestar Service and Parts Business Technical Journal TITLE: Streaming via USB not working in iCUP-vehicles, IHU-B125200 REF NO: ISSUING DEPARTMENT: CAR MARKET: TJ 36222.1.0 Technical Service United States and Canada PARTNER: ISSUE DATE: STATUS DATE: 3 US 7515 2022-03-31 2022-04-14 FUNC GROUP: FUNC DESC: 3939 Miscellaneous Page 1 of 2 DESCRIPTION: If issues occur when connecting a USB device (such as USB stick, mobile phone, etc.) and if the car has the new V2.0 software version installed (released March 28, 2022), then follow advice under SERVICE. Symptoms that could occur are: - DTC IHU-B125200 USB Port (permanent). - Data for 3rd party apps not working - for example, music streaming over USB will not work. Note: The USB charging function still works IHU = Infotainment Head Unit CSC Customer Symptom Codes Code Description 9S USB unit/Does not work DTC Diagnostic Trouble Codes Control Module Code Fault Type IHU B125200 Permanent Vehicle Type Type 534 Eng Eng Desc Sales Body Gear Steer Model Year 2021-9999 Struc Week Range Plant Chassis range 19 0000001-9999999 202007-999952 Produced and printed in the USA and available as an electronic document. © Polestar 2022 Technical Journal 36222.1.0 SERVICE: DTC IHU-B125200 can be ignored, no fault tracing nor replacement of parts are needed. An updated IHU software will be released to remedy this. There is currently no timeplan. This TJ will be updated once the software is available. Warranty claim info: No warranty claim accepted for a job described in this TJ. LABOR TIME: Labor time subject to change without notice. VEHICLE REPORT: Yes, please submit a Vehicle Report if the service solution described in this TJ has no effect. Use concern area “Vehicle Report Polestar” and sub concern area “Support not needed Polestar”, use function group 3939. Page 2 of 2 2022-04-14