A5122242067103_1

Technical Service Bulletin
51 Water ingress into the front footwells
51 22 24 2067103/1 May 23, 2022.
Model(s)
Year
A8 e
2020 –
quattro
2021
VIN Range
Vehicle-Specific Equipment
All
PHEV
Condition
Customer states:
The carpeting is wet causing an unpleasant odor in the cabin.
Workshop findings:
A missing body plug is discovered in the plenum chamber bulkhead causing water intrusion.
Technical Background
The plenum chamber bulkhead provides an
opening for a vacuum line on all A8 models
(Figures 1 and 2). For A8 TFSI e PHEV models
this opening is not used. In the production
process of an A8 TFSI e PHEV model, a body plug
was to be installed to close off this opening. The
body plug may not have been installed in this
opening on A8 TFSI e PHEV models only.
Figure 1. Location of the plenum chamber bulkhead
opening.
© 2021 Audi of America, Inc.
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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
Figure 2. Magnified view of the plenum chamber
bulkhead opening.
Production Solution
The production process has been corrected to prevent the omission of this body plug on A8 TFSI e PHEV
models.
Service
© 2021 Audi of America, Inc.
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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
Remove the speed nut for the heat shield on the
plenum chamber bulkhead and loosen the heat
shield to provide access to this opening. Install
body plug 4N0 611 817 A in this opening (Figure
3).
Figure 3. Body plug 4N0 811 817 A installation
location.
Warranty
Claim Type:
• 110 up to 48 Months/50,000 Miles.
• G10 for CPO Covered Vehicles – Verify Owner.
• If the vehicle is outside of any warranty, this Technical Service Bulletin is
informational only.
Service Number:
5158
Damage Code:
0050
Labor Operations:
Install body plug in the plenum chamber
5158 4999
30 TU
GFF
No allowance
0 TU
Road test prior to the service procedure
No allowance
0 TU
Road test after the service procedure
No allowance
0 TU
bulkhead opening
Diagnostic Time:
© 2021 Audi of America, Inc.
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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
Claim Comment:
As per TSB 2067103/1
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and
Procedures Manual. Claims are subject to review or audit by Audi Warranty.
Required Parts and Tools
Always check with your Parts Department and/or ETKA for the latest information and parts bulletins.
Part Number
Part Description
Quantity
1
4N0611817A
Body plug
Additional Information
All parts and service references provided in this TSB (2067103) are subject to change and/or removal.
©2022 Audi of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to
make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
© 2021 Audi of America, Inc.
Page 4 of 5
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
otherwise, nor may these materials be modified or reposted to other sites without the prior expressed written
permission of the publisher.
© 2021 Audi of America, Inc.
Page 5 of 5
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.