TJ 36173 1 0

Service Bulletin Details

Public Details for: TJ 36173 1 0

If a vehicle needs a new drive unit and built before 21w48 follow the advice under service.


- 2022 - 2021 -

Polestar 
Service and Parts Business
Technical Journal
TITLE:
Polestar 2 tailgate drive unit replacement
REF NO:
ISSUING DEPARTMENT:
CAR MARKET:
TJ 36173.1.0
Technical Service
United States and Canada
PARTNER:
ISSUE DATE:
STATUS DATE:
3 US 7515
2022-01-20
2022-02-01
FUNC GROUP:
FUNC DESC:
8329
Miscellaneous
Page 1 of 2
DESCRIPTION:
If a vehicle needs a new drive unit and built before 21W48 follow the advice under service.
CSC Customer Symptom Codes
Code
Description
42
Power Operated Tailgate/Opening with foot movement does not work
1K
Tailgate/trunk lid/Automatic opening/closing does not work
DTC Diagnostic Trouble Codes
Vehicle Type
Type
534
Eng
Eng
Desc
Sales Body
Gear
Steer Model Year
2021-2022
Plant
Chassis range
Struc Week
Range
0000001-0066456
202007-202148
SERVICE:
If a drive unit needs to be replaced, check the VDN code.
If the VDN code is 2221 only replace the failing part.
If the VDN code is 2220 both drive units must be replaced and step below needs to be followed.
When the drive units are replaced, new software needs to be downloaded to adapt the vehicle to the
new type of drive units.
Please perform software download, Software product: 32357845. This software product will change
VDN code from 2220 to 2221.
Produced and printed in the USA and available as an electronic document.
© Polestar 2022
Technical Journal 36173.1.0
To get warranty claim accepted for a job described in this TJ, please use following data:
VST OP number: 36002-3, 36004-2
VST Operation Number
VST Operation Number
Description
36004-2
Software control module downloading
36002-3
Software control module downloading
LABOR TIME:
36002-3
.4
36004-2
.7
VEHICLE REPORT:
Yes, please submit a Vehicle Report if the service solution described in this TJ has no effect. Use
concern area “Vehicle Report Polestar” and sub concern area “Support not needed Polestar”, use
function group 8329.
Page 2 of 2
2022-02-01


© dot.report 2024

Use of this information constitutes acceptance for use in an AS IS condition. There are NO warranties, implied or otherwise, with regard to this information or its use. Any use of this information is at the user's risk. It is the responsibility of user to evaluate the accuracy, completeness or usefulness of any information, opinion, advice or other content. EACH USER WILL BE SOLELY RESPONSIBLE FOR ANY consequences of his or her direct or indirect use of this web site. ALL WARRANTIES OF ANY KIND ARE EXPRESSLY DISCLAIMED. This site will NOT BE LIABLE FOR ANY DIRECT, INDIRECT or any other kind of loss.