TJ 36173 1 0
Service Bulletin Details
Public Details for: TJ 36173 1 0
If a vehicle needs a new drive unit and built before 21w48 follow the advice under service.
Models from 2022
2022 POLESTAR POLESTAR 2 |
Models from 2021
2021 POLESTAR POLESTAR 2 |
Polestar Service and Parts Business Technical Journal TITLE: Polestar 2 tailgate drive unit replacement REF NO: ISSUING DEPARTMENT: CAR MARKET: TJ 36173.1.0 Technical Service United States and Canada PARTNER: ISSUE DATE: STATUS DATE: 3 US 7515 2022-01-20 2022-02-01 FUNC GROUP: FUNC DESC: 8329 Miscellaneous Page 1 of 2 DESCRIPTION: If a vehicle needs a new drive unit and built before 21W48 follow the advice under service. CSC Customer Symptom Codes Code Description 42 Power Operated Tailgate/Opening with foot movement does not work 1K Tailgate/trunk lid/Automatic opening/closing does not work DTC Diagnostic Trouble Codes Vehicle Type Type 534 Eng Eng Desc Sales Body Gear Steer Model Year 2021-2022 Plant Chassis range Struc Week Range 0000001-0066456 202007-202148 SERVICE: If a drive unit needs to be replaced, check the VDN code. If the VDN code is 2221 only replace the failing part. If the VDN code is 2220 both drive units must be replaced and step below needs to be followed. When the drive units are replaced, new software needs to be downloaded to adapt the vehicle to the new type of drive units. Please perform software download, Software product: 32357845. This software product will change VDN code from 2220 to 2221. Produced and printed in the USA and available as an electronic document. © Polestar 2022 Technical Journal 36173.1.0 To get warranty claim accepted for a job described in this TJ, please use following data: VST OP number: 36002-3, 36004-2 VST Operation Number VST Operation Number Description 36004-2 Software control module downloading 36002-3 Software control module downloading LABOR TIME: 36002-3 .4 36004-2 .7 VEHICLE REPORT: Yes, please submit a Vehicle Report if the service solution described in this TJ has no effect. Use concern area “Vehicle Report Polestar” and sub concern area “Support not needed Polestar”, use function group 8329. Page 2 of 2 2022-02-01