22-NA-114

Service Bulletin
Bulletin No.:
22-NA-114
Date:
May, 2022
INFORMATION
Subject:
Information on Forklift and Vehicle Hoist Requirements to Support Electric Vehicle (EV)
High Voltage Battery Handling (U.S. Only)
Brand:
Model:
Model Year:
from
to
VIN:
from
to
—
—
Propulsion:
Transmission:
All Electric
Vehicles (EV)
All
Buick
Cadillac
Chevrolet
All GM Passenger
Cars and Trucks
2023 and Prior
GMC
Involved Region or Country
United States
Information
Important: Service agents must comply with all
International, Federal, State, Provincial, and/or
Local laws applicable to the activities it performs
under this bulletin, including but not limited to
handling, deploying, preparing, classifying,
packaging, marking, labeling, and shipping
dangerous goods. In the event of a conflict between
the procedures set forth in this bulletin and the
laws that apply to your dealership, you must follow
those applicable laws.
General Motors LLC (“GM”) is excited about the current
electric vehicles in its product line-up as well as future
GM electric vehicles coming to market (the “Electric
Vehicles”). Electric Vehicles require unique training,
equipment and tools to properly sell and service them,
including a forklift on the GM dealership premises to
assist in the safe handling of High Voltage (“HV”)
batteries that power Electric Vehicles and vehicle hoists
meeting certain specifications to facilitate servicing
Electric Vehicles.
This Bulletin applies to all GM dealers that sell or
service Electric Vehicles (“GM EV Dealers”) until further
notice or until updated via a subsequent
communication and sets forth certain specifications and
requirements for (1) the forklift(s) that each GM EV
Dealer is required to have on premises to assist in the
safe handling of HV batteries, and (2) vehicle hoists to
service Electric Vehicles.
GM EV Dealers must comply with ALL equipment
standards, safety procedures, and rules provided by
GM, and all applicable federal, state, municipal,
provincial, and local laws, statutes, rules, and
regulations pertaining to forklift operating and handling
HV batteries. Each GM EV Dealer is responsible for
ensuring compliance with all such equipment
standards, safety procedures, and rules provided by
Copyright 2022 General Motors LLC. All Rights Reserved.
GM, and all applicable federal, state, municipal,
provincial, and local laws, statutes, rules, and
regulations.
Forklift
Properly Trained Personnel
Each GM EV Dealer must have a least one (1)
employee who is properly trained and licensed to
operate a forklift consistent with regulatory
requirements in your market on site at the Dealership
Premises during all hours of Dealership Operations.
¹GM EV Dealer is responsible for ensuring that the
forklift operator is licensed under all applicable federal,
state, and local laws and regulations.
Required Equipment
Due to the size of HV batteries, a forklift meeting the
specifications described below is required. Each GM
EV Dealer is responsible for obtaining written
verification from the forklift manufacturer that the forklift
utilized on GM EV Dealer’s premises complies with
these requirements.
Required Technical Specifications:²
¹Capitalized terms not defined in this Bulletin shall have
the meaning prescribed to them in the General Motors
Dealer Sales and Service Agreement.
Page 2
May, 2022
² GM strongly recommends, but does not require at this
time, that GM EV Dealer obtain a forklift equipped with
(1) a Side Shifting Fork Arm Positioner to assist loading
HV batteries into shipping container, and (2) lugged
tires for inclement weather or uneven surfaces.
• Capacity: lift 4250 lbs. with load center of 48 in., at
142 in. height.
• Fork Length: must be at least 72 in. / 1828 mm in
length, no extensions allowed (See Figure 1).
• Fork Width and Thickness: to accommodate the
EL-53080 battery lift system and HV battery crate,
fork width and thickness must not exceed the
dimensions in the following table:
Fork Width (W)
Fork Thickness (T)
< 6.5“
Up to 3“ Thick
6.5“ — 8“
Up to 2.25“ Thick
Bulletin No.: 22-NA-114
Figure 2
Forks wider than 8” / 203 mm are incompatible with the
EL-53080 battery lift system and HV battery crate.
6082651
Figure 1
EL-53080 Battery Lift System. The arrows indicate
pockets where forklift forks will be inserted.
Figure 3
6082650
1. Width (W)
2. 6 ft Fork Length (No Extensions)
3. Fork Thickness
Isometric views of fork
6082653
Images of EL-53080 Battery Lift System installed on
forklift; image on top is crate lid; image on bottom is HV
battery.
Note: Each forklift manufacturer has its own mass
calculation method and height capacity. This document
is provided by the forklift manufacturer and should be
kept on hand. The GM EV Dealer should work with the
forklift manufacturer to determine the best forklift to
safely maneuver HV batteries based on the above
requirements.
Note: Forklift purchase and/or rental expenses are the
responsibility of GM EV Dealer and are not covered
and/or reimbursable under any warranty.
Bulletin No.: 22-NA-114
May, 2022
Important: DO NOT USE TRUCK LIFTGATES FOR
LOADING/UNLOADING HV BATTERIES FROM THE
TRANSPORTATION TRUCK/TRAILER.
Cadillac Requirements
Cadillac dealers must purchase or have a long-term
lease of the required forklift by June 30, 2022.
Short-term, or daily forklift rentals do not satisfy this
requirement. Dealers who fail to satisfy this (or any
other) requirement by June 30, 2022, will be ineligible
to order, sell, or service the Cadillac LYRIQ, or any
other upcoming Cadillac electric model until fully
compliant with GM’s policies.
GMC Requirements
GMC Dealers that already purchased an 8000 lb. forklift
must provide proof from the forklift manufacturer that
the forklift meets the specifications included in this
bulletin by June 30, 2022. If the forklift obtained by
GMC Dealer does not meet the specifications included
in this bulletin, a compliant forklift must be obtained.
GMC Dealers that have confirmed “access to a forklift”
via Forklift Verification form will need to confirm that the
forklift meets the specifications contained in this bulletin
and fill out a new verification form affirming that the
forklift meets the specifications contained in this bulletin
by June 30, 2022. If the forklift that GMC Dealer has
access to does not meet the specifications included in
this bulletin, a compliant forklift must be obtained.
Access to a forklift will only be permissible until
March 31, 2023, when the current GMC Electric
Models Participation Agreement expires.
GMC dealers must purchase or have a long-term lease
of the required forklift by April 1, 2023. Short-term, or
daily forklift rentals will not satisfy this requirement.
Dealers who fail to satisfy this (or any other)
Page 3
requirement by April 1, 2023, will be ineligible to order,
sell, or service the GMC HUMMER EV, or any other
upcoming GMC electric model until fully compliant with
GM’s policies
Chevrolet Requirements
Chevrolet EV dealers must purchase or have a
long-term lease of the required forklift by March 31,
2023. Short-term, or daily forklift rentals do not satisfy
this requirement. Chevrolet dealers who fail to satisfy
this (or any other) EV requirement by March 31, 2023,
will be ineligible to order, sell, or service the Silverado
EV, Blazer EV, Equinox EV, or any other upcoming
Chevrolet electric model until fully compliant with GM’s
policies.
Failure to use a forklift meeting the specifications set
forth herein to handle HV batteries presents a safety
risk and will waive the EV Component Limited Warranty
covering those HV batteries.
Vehicle Hoist
Required Equipment
•
•
Vehicle hoist must be US ALI Certified.
Hoist arms must reach all lifting points within the
safe area of the lifts swing arcs. No hoist arm
extensions are permitted to extend the reach.
• Hoist arms must not interfere with battery pack
removal at the lifting points or the cradle/table on
the ground to receive the pack.
Refer to the table below for hoist recommendations
from Challenger and Rotary that meet these
requirements and are available through GM Dealer
Equipment (“GMDE”). The hoist manufacturer should
be consulted for GM EV Dealer’s particular situation.
Challenger
Rotary
Lift Model in SBS
System
Challenger
Models
Optional
Adapters
Lift Model in SBS
System
Rotary Models
Optional
Adapters
CLFCL10V3
CL10V3
10315; TFPK
ROTSPOA10RTR
SPOA10-RA-TRIO
NO
NO
CLFCL10V32
CL10V3-2
10315; TFPK
ROTSPOA10RT2
SPOA10-RATRIO-EH2
CLFCL10V33
CL10V3-3
10315; TFPK
ROTSPOA10RTS
SPOA10-RATRIO-SW
NO
CLFCL10V3QC
CL10V3-QC
10315; TFPK
ROTSPOA10RS2
SPOA10-RA-TRIOSWEH2
NO
CLFCL10V32QC
CL10V3-2-QC
10315; TFPK
ROTSPOA10TTR
SPOA10-TA-TRIO
T100272
CLFCL10V33QC
CL10V3-3-QC
10315; TFPK
ROTSPOA10TT2
SPOA10-TATRIO-EH2
T100272
CLFCL10V3DPC
CL10V3-DPC
TFPK
ROTSPOA10TTS
SPOA10-TATRIO-SW
T100272
CLFCL10V32DP
CL10V3-2-DPC
TFPK
ROTSPOA10TS2
SPOA10-TA-TRIOSWEH2
T100272
CLFCL10V33DPC
CL10V3-3-DPC
TFPK
ROTSPO12SW
SPO12-SW
FJ6225
CLFCL10V3DPCQC
CL10V3-DPC-QC
TFPK
ROTSPO12SW-EH1
SPO12-SW-EH1
FJ6225
CLFCL10V32DPCQC
CL10V3-2DPC-QC
TFPK
ROTSPO12SWE2
SPO12-SW-EH2
FJ6225
Page 4
May, 2022
Challenger
Bulletin No.: 22-NA-114
Rotary
Lift Model in SBS
System
Challenger
Models
Optional
Adapters
Lift Model in SBS
System
Rotary Models
Optional
Adapters
CLFCL10V33DPCQC
CL10V3-3DPC-QC
TFPK
ROTSPO12TA
SPO12-TA
FJ6225
CLFCL12
CL12
TFPK
ROTSPO12TAE1
SPO12-TA-EH1
FJ6225
CLFCL121
CL12-1
TFPK
ROTSPO12TAE2
SPO12-TA-EH2
FJ6225
CLFCL122
CL12-2
TFPK
ROTSPO12-WIDE
SPO12-WIDE
FJ6225
CLFCL12LCQC
CL12-LC-QC
TFPK
ROTSPO12WIDE-EH1
SPO12-WIDE-EH1
FJ6225
CLFCL12QC
CL12-QC
TFPK
ROTSPO16N1A0
ROTSPO16-CARGO
FJ6267
CLFCL121QC
CL12-1-QC
TFPK
SLW210IN0G0
SLW210I-RA
NO
CLFCL122QC
CL12-2-QC
TFPK
SLW210IN0T0
SLW210I-TA
T100272
CLFCL12DPCQC
CL12-DPC-QC
TFPK
SLW210U0G0
SLW210-RA-SW
NO
CLFCL121DPCQ
CL12-1-DPC-QC
TFPK
SLW210U0T0
SLW210-TA-SW
T100272
CLFCL122DPCQ
CL12-2-DPC-QC
TFPK
SLW210U0G3
SLW210-RA-SW-B
NO
CLFCL163S
CL16-3S
TFPK
SLW210U0T3
SLW210-TA-SW-B
T100272
CLFCL163S
CL16-2-3S
TFPK
SLW212IN0T0
SLW212I
T100272
—
—
—
SLW212U0T0
SLW212-SW
T100272
—
—
—
SLW212U0T3
SLW212-SW-B
T100272
GM recommends following the hoist manufacturer’s
recommended and/or required maintenance
procedures to maintain proper functionality of the hoist.
Note: For additional information on requirements,
please contact your local District Service
Manager (DVM).
GM continues to develop cutting edge Electric Vehicles
and such continued development may require changes
to this specification. GM has the right to modify, amend,
or alter these requirements and specifications at any
time in its sole business discretion. Appropriate notice
of such modification, amendment, or alteration will be
provided to GM EV Dealers.
GM reserves the right to audit GM EV Dealers to verify
compliance with the requirements contained herein and
GM EV Dealers agree to permit any designated
representative of GM to access and examine the forklift
and/or vehicle hoists maintained on GM EV Dealers
premises to verify compliance with these requirements
and specifications.
Version
1
Modified
Released May 25, 2022
GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these
technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper
service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a
job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your
vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the
information.
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