T-SB-0110-20 Rev
Service Bulletin Details
Public Details for: T-SB-0110-20 Rev
Tsb: this bulletin includes basic procedures for performing a rescue charge at battery on high voltage (hv) ni-mh and li-ion batteries. This bulletin should be used in conjunction with the applicable model and model year repair manual while
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T-SB-0110-20 Rev1 November 2, 2020 High Voltage (HV) Battery Rescue Charge at Battery (HEV Workstation/GRX-5100) Service Category Engine/Hybrid System Section Hybrid/Battery Control System Market USA Applicability YEAR(S) MODEL(S) 2019 - 2022 Avalon HV, RAV4 HV 2018 - 2022 Camry HV 2020 - 2022 Corolla HV, Highlander HV 2016 - 2022 Prius 2021 - 2022 Sienna HV, Venza HV 2022 Tundra HV ADDITIONAL INFORMATION REVISION NOTICE May 31, 2022 Rev1: Applicability has been updated to include 2021 – 2022 model year Sienna Hybrid and Venza Hybrid; and 2022 model year Avalon Hybrid, Camry Hybrid, Highlander Hybrid, RAV4 Hybrid, Prius, and Tundra Hybrid vehicles. The Required Tools & Equipment and Rescue Charge at Battery sections have been updated. Any previous printed versions of this bulletin should be discarded. Introduction This bulletin includes basic procedures for performing a rescue charge at battery on high voltage (HV) Ni-MH and Li-ion batteries. This bulletin should be used in conjunction with the applicable model and model year Repair Manual while performing the battery rescue charge. The GRX-5100 should be used wherever the Repair Manual references the Toyota Hybrid System (THS) charger. Warranty Information OP CODE DESCRIPTION TIME OFP T1 T2 N/A Not Applicable to Warranty – – – – © 2022 Toyota Motor Sales, USA Page 1 of 18 T-SB-0110-20 Rev1 November 2, 2020 Page 2 of 18 High Voltage (HV) Battery Rescue Charge at Battery (HEV Workstation/GRX5100) Required Tools & Equipment SPECIAL SERVICE TOOLS (SST) PART NUMBER QTY High Voltage Battery Service Unit* 01413-00002 1 High Voltage Cable* A619 A and B 01416-00119 1 Universal High Voltage Cable* (V) 01413-00007 1 Low Voltage Cable* (R) 01413-00004 1 Universal Fuse Box* 01413-00010 1 AC Power Cord* (S) 01413-00005 1 Banana Jack Extension Cable* (X) 01413-00031 1 AC Circuit Checker* 01413-00012 1 Battery Diagnostic Tool* DCA-8000P T 1 *Essential SST. NOTE Additional SSTs may be ordered by calling 1-800-933-8335. © 2022 Toyota Motor Sales, USA T-SB-0110-20 Rev1 November 2, 2020 Page 3 of 18 High Voltage (HV) Battery Rescue Charge at Battery (HEV Workstation/GRX5100) Required Tools & Equipment (continued) The table below is a cross reference matrix showing the TMC THS charger part numbers and the equivalent TMNA GRX-5100 charger part numbers. This matrix can be used as a guide to ensure the correct cables are selected when following the applicable model and model year Repair Manual and this Service Bulletin to complete a rescue charge. TMC PART NUMBERS* MAIN SUBCOMPONENTS IMAGE TMNA PART NUMBERS** DESCRIPTION MAIN SUBCOMPONENTS IMAGE DESCRIPTION 09881-10041 THS Charger 0141300002 GRX-5100T GRX-5100 High Voltage Battery Service Unit 09881-10081 THC Charger AC Cable 0141300005 A573 AC Power Cord (S) 09882-10070 Low Voltage Cable 0141300004 A533 Low Voltage Cable (R) A619 High Voltage Cable A619 A and B 0141300031 A564 Banana Jack Extension Cable (X) 0141300010 A296 Universal Fuse Box A571 Universal High Voltage Cable (V) 0988010021 0141600119 09882-10090 High Voltage Cable 0141300007 * The TMC part numbers listed in the table are NOT available in North America. **The TMNA part numbers listed in the table are available in North America and should be included in the HEV Workstation (large orange toolbox). © 2022 Toyota Motor Sales, USA T-SB-0110-20 Rev1 November 2, 2020 Page 4 of 18 High Voltage (HV) Battery Rescue Charge at Battery (HEV Workstation/GRX5100) Required Tools & Equipment (continued) REQUIRED EQUIPMENT SUPPLIER Techstream ADVI* PART NUMBER TSADVUNIT Techstream 2.0 TS2UNIT ADE 1 Techstream Lite TSLITEPDLR01 Techstream Lite (Green Cable) TSLP2DLR01 *Essential SST. NOTE Only ONE of the Techstream units listed above is required. Software version 17.00.020 or later is required. Additional Techstream units may be ordered by calling Approved Dealer Equipment (ADE) at 1-800-368-6787. Rescue Charge at Battery 1. Inspect the vehicle. A. Inspect the auxiliary battery voltage. B. Test the auxiliary battery using the DCA-8000 Battery Diagnostic Tool to ensure the battery is fully charged. 2. Inspect the HV battery. A. Check the charge level of the HV battery. B. Check whether the HV battery warning message is shown in the vehicle’s multi-information display. C. Confirm whether the engine starts. Does the engine start? YES — Go to step 7. NO — Continue to step 3. QTY © 2022 Toyota Motor Sales, USA T-SB-0110-20 Rev1 November 2, 2020 Page 5 of 18 High Voltage (HV) Battery Rescue Charge at Battery (HEV Workstation/GRX5100) Rescue Charge at Battery (continued) 3. Prepare the vehicle for a rescue charge. CAUTION ALWAYS wear the appropriate Personal Protective Equipment (PPE) provided in the HEV Workstation when working with high voltage. (Insulated gloves, insulated apron, and arc protective helmet with face shield.) ALWAYS use insulated tools when working with high voltage. ALWAYS use the cones, barriers, and high voltage car toppers provided in the HEV Workstation to create a perimeter around the vehicle and work area. HINT Removing the service plug grip interrupts the high voltage circuit. High voltage wiring connectors are orange. NOTE Do NOT proceed with the Toyota THS charger connection instructions in the Repair Manual. Follow the proceeding steps in this bulletin to correctly use the GRX-5100 instead. Refer to TIS, applicable model and model year Repair Manual: 2019 – 2020 Avalon HV: Engine/Hybrid System – Hybrid/Battery Control System – “Hybrid / Battery Control: HV Battery (for Nickel Metal Hydride Battery): Charging” 2021 Avalon HV: Engine/Hybrid System – Hybrid/Battery Control System – “Hybrid / Battery Control: HV Battery (for Lithium-Ion Battery): Charging” 2022 Avalon HV: Engine/Hybrid System – Hybrid/Battery Control System – “Hybrid / Battery Control: HV Battery (for Lithium-Ion Battery): Charging” 2018 – 2020 Camry HV: Engine/Hybrid System – Hybrid/Battery Control System – “Hybrid / Battery Control: HV Battery (for Nickel Metal Hydride Battery): Charging” 2021 – 2022 Camry HV: Engine/Hybrid System – Hybrid/Battery Control System – “Hybrid / Battery Control: HV Battery (for Nickel Metal Hydride Battery): Charging” © 2022 Toyota Motor Sales, USA T-SB-0110-20 Rev1 November 2, 2020 Page 6 of 18 High Voltage (HV) Battery Rescue Charge at Battery (HEV Workstation/GRX5100) Rescue Charge at Battery (continued) 2018 – 2020 Camry HV: Engine/Hybrid System – Hybrid/Battery Control System – “Hybrid / Battery Control: HV Battery (for Lithium-Ion Battery): Charging” 2021 – 2022 Camry HV: Engine/Hybrid System – Hybrid/Battery Control System – “Hybrid / Battery Control: HV Battery (for Lithium-Ion Battery): Charging” 2020 – 2022 Corolla HV: Engine/Hybrid System – Hybrid/Battery Control System – “Hybrid / Battery Control: HV Battery (for Nickel Metal Hydride Battery): Charging” 2021 – 2022 Corolla HV: Engine/Hybrid System – Hybrid/Battery Control System – “Hybrid / Battery Control: HV Battery (for Lithium-Ion Battery): Charging” 2020 – 2022 Highlander HV: Engine/Hybrid System – Hybrid/Battery Control System – “Hybrid / Battery Control: HV Battery: Charging” 2016 – 2017 Prius: Engine/Hybrid System – Hybrid/Battery Control System – “Hybrid / Battery Control: HV Battery (for Nickel Metal Hydride Battery): Charging” 2016 – 2017 Prius: Engine/Hybrid System – Hybrid/Battery Control System – “Hybrid / Battery Control: HV Battery (for Lithium-Ion Battery): Charging” 2018 Prius: Engine/Hybrid System – Hybrid/Battery Control System – “Hybrid / Battery Control: HV Battery (for Nickel Metal Hydride Battery): Charging” 2018 Prius: Engine/Hybrid System – Hybrid/Battery Control System – “Hybrid / Battery Control: HV Battery (for Lithium-Ion Battery): Charging” 2019 – 2020 Prius: Engine/Hybrid System – Hybrid/Battery Control System – “Hybrid / Battery Control: HV Battery (for Nickel Metal Hydride Battery): Charging” 2019 – 2020 Prius: Engine/Hybrid System – Hybrid/Battery Control System – “Hybrid / Battery Control: HV Battery (for Lithium-Ion Battery): Charging” 2021 – 2022 Prius: Engine/Hybrid System – Hybrid/Battery Control System – “Hybrid / Battery Control: HV Battery (for Nickel Metal Hydride Battery): Charging” © 2022 Toyota Motor Sales, USA T-SB-0110-20 Rev1 November 2, 2020 Page 7 of 18 High Voltage (HV) Battery Rescue Charge at Battery (HEV Workstation/GRX5100) Rescue Charge at Battery (continued) 2021 – 2022 Prius: Engine/Hybrid System – Hybrid/Battery Control System – “Hybrid / Battery Control: HV Battery (for Lithium-Ion Battery): Charging” 2019 (11/18 – 02/19) RAV4 HV: Engine/Hybrid System – Hybrid/Battery Control System – “Hybrid / Battery Control: HV Battery (for Nickel Metal Hydride Battery): Charging” 2019 (02/19 – 10/19) RAV4: Engine/Hybrid System – Hybrid/Battery Control System – “Hybrid / Battery Control: HV Battery (for Nickel Metal Hydride Battery): Charging” 2020 (10/19 – 06/20) RAV4 HV: Engine/Hybrid System – Hybrid/Battery Control System – “Hybrid / Battery Control: HV Battery (for Nickel Metal Hydride Battery): Charging” 2020 (06/20 – 08/20) RAV4 HV: Engine/Hybrid System – Hybrid/Battery Control System – “Hybrid / Battery Control: HV Battery (for Nickel Metal Hydride Battery): Charging” 2020 RAV4 HV: Engine/Hybrid System – Hybrid/Battery Control System – “Hybrid / Battery Control: HV Battery (for Lithium-Ion Battery): Charging” 2021 RAV4 HV: Engine/Hybrid System – Hybrid/Battery Control System – “Hybrid / Battery Control: HV Battery (for Nickel Metal Hydride Battery): Charging” 2021 RAV4 HV: Engine/Hybrid System – Hybrid/Battery Control System – “Hybrid / Battery Control: HV Battery (for Lithium-Ion Battery): Charging” 2022 RAV4 HV: Engine/Hybrid System – Hybrid/Battery Control System – “Hybrid / Battery Control: HV Battery (for Nickel Metal Hydride Battery): Charging” 2022 RAV4 HV: Engine/Hybrid System – Hybrid/Battery Control System – “Hybrid / Battery Control: HV Battery (for Lithium-Ion Battery): Charging” 2021 – 2022 Sienna HV: Engine/Hybrid System – Hybrid/Battery Control System – “Hybrid / Battery Control: HV Battery: Charging” 2022 Tundra HV: Engine/Hybrid System – Hybrid/Battery Control System – “Hybrid / Battery Control: HV Battery: Charging” © 2022 Toyota Motor Sales, USA T-SB-0110-20 Rev1 November 2, 2020 Page 8 of 18 High Voltage (HV) Battery Rescue Charge at Battery (HEV Workstation/GRX5100) Rescue Charge at Battery (continued) 2021 – 2022 Venza HV: Engine/Hybrid System – Hybrid/Battery Control System – “Hybrid / Battery Control: HV Battery: Charging” 4. Connect the GRX-5100 for a rescue charge. NOTE ALWAYS use Techstream to troubleshoot the hybrid system before attempting an HV battery charge. Charging time while using the GRX-5100 is 10 minutes per charge cycle when the battery temperature is above 77°F (25°C). If the battery temperature is below 32°F (0°C), then three 10-minute charge cycles may be required for putting the engine in a condition where it can be started (the system can enter the READY ON state). The GRX-5100 will automatically stop 10 minutes AFTER charging starts. A. Remove necessary SST cables located in the HEV tool box drawers. NOTE The required cables are listed in the Required Tools & Equipment table shown on page 2. B. Connect the power input (Cable S) to the GRX-5100 and connect the cable into a grounded AC 100 to 240V receptacle. NOTICE ALWAYS confirm the AC 100 to 240V receptacle has a properly functioning ground by using the AC Circuit Checker provided in the HEV Workstation. The ground is designed to reduce the chance of electric shock if a malfunction occurs. Do NOT use the charger if ANY of the pins on the plug (Cable S) have been damaged or removed. C. Turn the GRX-5100 ON. © 2022 Toyota Motor Sales, USA T-SB-0110-20 Rev1 November 2, 2020 Page 9 of 18 High Voltage (HV) Battery Rescue Charge at Battery (HEV Workstation/GRX5100) Rescue Charge at Battery (continued) D. Select Rescue Charge by using the arrow key, then press Select. Figure 1. E. Confirm you are wearing the appropriate PPE for high voltage service. CAUTION ALWAYS wear the appropriate PPE when working with high voltage: Insulated gloves, insulated apron, and arc protective helmet with face shield. F. Press Yes. Figure 2. © 2022 Toyota Motor Sales, USA T-SB-0110-20 Rev1 November 2, 2020 Page 10 of 18 High Voltage (HV) Battery Rescue Charge at Battery (HEV Workstation/GRX5100) Rescue Charge at Battery (continued) Figure 3. G. Press Next. NOTE Refer to the applicable model and model year Repair Manual for vehicle specific instructions for disassembly and connector locations. H. Ensure the service plug grip is removed, then press Yes. Figure 4. NOTE Refer to the applicable model and model year Repair Manual at TIS – Engine Hybrid System – Hybrid/Battery Control System – HV Battery Charging for the appropriate wait time AFTER the high voltage service plug grip is pulled. I. Connect the High Voltage Cable V to the fuse box. J. Connect the Banana Jack Extension Cable X to the Universal Fuse Box. K. Connect High Voltage Cable V to the GRX-5100. L. Connect the Low Voltage Cable R to the GRX-5100. CAUTION ALWAYS wear insulated gloves and the appropriate PPE provided in the HEV Workstation when working with high voltage. ALWAYS use insulated tools provided in the HEV Workstation when working with high voltage. © 2022 Toyota Motor Sales, USA T-SB-0110-20 Rev1 November 2, 2020 Page 11 of 18 High Voltage (HV) Battery Rescue Charge at Battery (HEV Workstation/GRX5100) Rescue Charge at Battery (continued) M. Connect the green high voltage bonding cable to a suitable chassis ground. Figure 5. N. Press Next. Figure 6. © 2022 Toyota Motor Sales, USA T-SB-0110-20 Rev1 November 2, 2020 Page 12 of 18 High Voltage (HV) Battery Rescue Charge at Battery (HEV Workstation/GRX5100) Rescue Charge at Battery (continued) O. Connect the low voltage cable as shown in the Repair Manual. Figure 7. NOTE The Repair Manual may call this cable “EV bonding cable (green cable).” P. Press Next. Figure 8. © 2022 Toyota Motor Sales, USA T-SB-0110-20 Rev1 November 2, 2020 Page 13 of 18 High Voltage (HV) Battery Rescue Charge at Battery (HEV Workstation/GRX5100) Rescue Charge at Battery (continued) Q. Plug Cable A619A and Cable A619B into the HV battery location shown in the Repair Manual. Figure 9. NOTE Install the HV cables above in the same location on the junction block as the “High voltage cable” listed in the Repair Manual. R. Connect the red (+) Banana Jack Extension cable into A619A, and the black (-) banana jack extension cable into A619B. Figure 10. S. Inspect the connection according to the applicable model and model year Repair Manual at TIS – Engine/Hybrid System – Hybrid/Battery Control System – HV Battery Charging for proper installation. NOTE The Repair Manual will show THS charger usage; please use the GRX-5100 instead. © 2022 Toyota Motor Sales, USA T-SB-0110-20 Rev1 November 2, 2020 Page 14 of 18 High Voltage (HV) Battery Rescue Charge at Battery (HEV Workstation/GRX5100) Rescue Charge at Battery (continued) T. Press Next. Figure 11. U. Wait for the internal test to complete. Figure 12. V. Install the service plug grip. Figure 13. W. Press Next. NOTICE Make sure the service plug grip’s interlock is fully engaged. © 2022 Toyota Motor Sales, USA T-SB-0110-20 Rev1 November 2, 2020 Page 15 of 18 High Voltage (HV) Battery Rescue Charge at Battery (HEV Workstation/GRX5100) Rescue Charge at Battery (continued) X. Connect the negative (–) terminal of the auxiliary battery. NOTE Using the power supply mode, connect the DCA-8000 to the auxiliary battery. Y. Wait for the high voltage bonding test to complete. Figure 14. 5. HV battery rescue charging. A. Turn the vehicle power switch to the IG-ON position. B. Connect Techstream to DLC3. C. Refer to the following menus: Powertrain – Hybrid Control – Active Test – Battery Charge. HINT During the battery charge active test, check the System Main Relay Status – SMRB and the System Main Relay Status – SMRG on the data list. © 2022 Toyota Motor Sales, USA T-SB-0110-20 Rev1 November 2, 2020 Page 16 of 18 High Voltage (HV) Battery Rescue Charge at Battery (HEV Workstation/GRX5100) Rescue Charge at Battery (continued) D. Open the battery charge active test and click the ON button on Techstream. Then press Next on the GRX-5100 to start HV battery charging within 30 seconds. Figure 15. NOTE AFTER the battery charge active test has been turned ON, press Next on the GRX-5100 within 30 seconds. If Next is NOT pressed within 30 seconds, the SMR will open and the GRX-5100 will NOT be able to charge the HV battery. If the shielding of the frame wire is NOT securely connected to body ground, the GRX-5100 will NOT operate. The GRX-5100 charging condition status will be displayed on the screen of the GRX-5100 while charging the HV battery. During the HV battery charge cycle, the voltage and charge current will be recorded on the flash drive. The GRX-5100 will automatically stop 10 minutes AFTER charging starts. SMRs will automatically open as soon as the GRX-5100 stops charging. If the data list values are NOT as specified in the table below, restart Techstream and cycle the vehicle’s power switch to the IG-ON/OFF positions, and then perform the HV battery rescue charging procedure again. STEP ACTIVE TEST BATTERY CHARGE GRX-5100 START SWITCH DATA LIST SYSTEM MAIN RELAY STATUS – SMRB DATA LIST SYSTEM MAIN RELAY STATUS – SMRG 1 OFF OFF OFF OFF 2 OFF → ON OFF OFF → ON OFF → ON 3 ON OFF → ON ON ON © 2022 Toyota Motor Sales, USA T-SB-0110-20 Rev1 November 2, 2020 Page 17 of 18 High Voltage (HV) Battery Rescue Charge at Battery (HEV Workstation/GRX5100) Rescue Charge at Battery (continued) E. Wait for the HV battery rescue charge to start. Figure 16. F. Repeat the charge cycle up to three times if required. Figure 17. NOTE Charging time while using the GRX-5100 is 10 minutes per charge cycle when the battery temperature is above 77°F (25°C). If the battery temperature is below 32°F (0°C), then three 10-minute charge cycles may be required for putting the engine in a condition where it can be started. (The system can enter the READY ON state.) The GRX-5100 will automatically stop 10 minutes AFTER charging starts. There is VERY LITTLE chance of overcharging the HV battery during the second or third charging cycle. The SOC will not likely increase beyond the upper limit because it was low enough to prevent the engine from starting. Even if the SOC were to increase enough to exceed the limit, the hybrid vehicle control ECU will stop the active test to prevent overcharging. Cranking the engine once causes the SOC to drop approximately 1%. Charging the HV battery once (10 minutes) using the GRX-5100 restores the SOC approximately 2%. © 2022 Toyota Motor Sales, USA T-SB-0110-20 Rev1 November 2, 2020 Page 18 of 18 High Voltage (HV) Battery Rescue Charge at Battery (HEV Workstation/GRX5100) Rescue Charge at Battery (continued) 6. Reassemble the vehicle. CAUTION ALWAYS wear insulated gloves and the appropriate PPE provided in the HEV Workstation when working with high voltage. ALWAYS use insulated tools provided in the HEV Workstation when working with high voltage. A. Turn the GRX-5100 power switch OFF. B. Turn the vehicle power switch OFF. C. Disconnect the 12V auxiliary battery. D. Remove the service plug grip. E. Remove the GRX-5100 cables. F. Reassemble the vehicle following the applicable model and model year Repair Manual at TIS – Engine Hybrid System – Hybrid/Battery Control System – HV Battery Charging. G. Install the service plug grip. H. Connect the 12V auxiliary battery. I. Check for ANY DTCs. J. Confirm whether the engine cranks. Does the engine crank? YES — Continue to substep K. NO — Repeat steps 3 – 6. K. Confirm whether the engine starts. Does the engine start? YES — Continue to step 7. NO — Continue diagnosis using the applicable Repair Manual. 7. Allow the vehicle to idle in park “P” until the engine stops. Once the engine stops, self-charge has been completed. © 2022 Toyota Motor Sales, USA