TSB002422

T-SB-0024-22
March 22, 2022
Fresh/Recirculation Servo Actuator Separation
Service
Category
Vehicle Interior
Section
Heating/Air Conditioning
Market USA
Applicability`
YEAR(S)
MODEL(S)
2019
Avalon, Avalon HV
2018
Camry, Camry HV
2020 - 2021
Corolla, Highlander,
Highlander HV
2021
Sienna HV
ADDITIONAL INFORMATION
SUPERSESSION NOTICE
The information contained in this bulletin supersedes Service Bulletin No. T-SB-0020-19.
 The Production Change Information section has been updated.
Service Bulletin No. T-SB-0020-19 is obsolete and any printed versions should be discarded.
Introduction
Some 2018 model year Camry and Camry Hybrid, 2019 model year Avalon and Avalon Hybrid,
2020 – 2021 model year Highlander, Highlander Hybrid, and Corolla, and 2021 model year
Sienna Hybrid vehicles may exhibit decreased front windshield defroster performance at
extremely low ambient temperatures. This condition may be the result of the fresh/recirculation
servo actuator separating from the servo. This condition does not affect the airflow of the
defroster. Follow the Repair Procedure in this bulletin to address this condition.
© 2022 Toyota Motor Sales, USA
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T-SB-0024-22
March 22, 2022
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Fresh/Recirculation Servo Actuator Separation
Production Change Information
This bulletin applies to vehicles produced BEFORE the Production Change Effective VINs
shown below.
MODEL
PLANT
DRIVETRAIN
ENGINE
PRODUCTION CHANGE EFFECTIVE VIN
Avalon
V6
4T1BZ1FB#KU016292
Avalon HV
Hybrid
4T1B21FB#KU005117
TMMK Line 1
4 Cyl.
V6
Camry
4 Cyl.
TMMK Line 2
V6
4T1B11HK#KU159763
4T1B61HK#KU159763
4T1BZ1HK#KU021764
4T1B11HK#KU679316
4T1B61HK#KU679316
4T1BZ1HK#KU506980
4T1B31HK#KU004785
TMMK Line 1
Camry HV
Hybrid
TMMK Line 2
4T1B21HK#KU009884
4T1B31HK#KU508687
4T1B21HK#KU510906
5YFEPMAE#MP228521
2WD
5YFGPMAE#MP228521
5YFDPMAE#MP228521
5YFHPMAE#MP228521
5YFVPMAE#MP228521
5YFFPMAE#MP228521
Corolla
TMMMS
4 Cyl.
5YFBPMBE#MP228521
5YFBPRBE#MP228521
5YFP4MCE#MP084434
5YFM4MCE#MP084434
5YFS4MCE#MP084434
5YFT4MCE#MP084434
5YFB4MBE#MP084434
5YFB4RBE#MP084434
© 2021 Toyota Motor Sales, USA
T-SB-0024-22
March 22, 2022
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Fresh/Recirculation Servo Actuator Separation
Production Change Information (continued)
This bulletin applies to vehicles produced BEFORE the Production Change Effective VINs
shown below.
MODEL
PLANT
DRIVETRAIN
ENGINE
PRODUCTION CHANGE EFFECTIVE VIN
2WD
TMMI West
5TDJZRAH#MS057933
4WD
Highlander
TMMI East
TMMI West
Highlander HV
2WD
5TDYZRAH#M2524396
4WD
5TDDZRBH#MS536643
2WD
5TDGARAH#MS008508
4WD
5TDEBRCH#MS040507
2WD
Sienna HV
5TDHARAH#MS506586
Hybrid
4WD
TMMI East
5TDFZRBH#MS101915
V6
5TDGBRCH#MS526077
2WD
5TDGRKEC#MS030416
4WD
5TDJSKFC#MS015063
Warranty Information
OP CODE
DESCRIPTION
AC1902
Inspect and Reinstall
Fresh/Recirculation
Servo Motor Actuator
870551
Inspect and Replace
Damper Servo
Sub-assembly
MODEL
TIME
Avalon, Avalon HV,
Camry, Camry HV,
Corolla, Highlander,
Highlander HV, Sienna HV
0.6
OFP
T1
T2
87106-0E130
62
57
*
*See the Flat Rate Manual.
APPLICABLE WARRANTY
 This repair is covered under the Toyota Basic Warranty. This warranty is in effect for 36 months
or 36,000 miles, whichever occurs first, from the vehicle’s in-service date.
 Warranty application is limited to occurrence of the specified condition described in
this bulletin.
© 2021 Toyota Motor Sales, USA
T-SB-0024-22
March 22, 2022
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Fresh/Recirculation Servo Actuator Separation
Parts Information
PART NUMBER
PREVIOUS
PART NAME
QTY
Servo Sub-assy, Damper
1
NEW
87106-0E130
Required Tools & Equipment
SPECIAL SERVICE TOOLS (SST)
PART NUMBER
QTY
Plastic Pry Tool Kit*
00002-06020-01
1
*Essential SST.
NOTE
Additional SSTs may be ordered by calling 1-800-933-8335.
REQUIRED EQUIPMENT
SUPPLIER
Techstream ADVi*
PART NUMBER
QTY
TSADVUNIT
Techstream 2.0
TS2UNIT
ADE
1
Techstream Lite
TSLITEPDLR01
Techstream Lite (Green Cable)
TSLP2DLR01
*Essential SST.
NOTE
 Only ONE of the Techstream units listed above is required.
 Software version 16.30.021 or later is required.
 Additional Techstream units may be ordered by calling Approved Dealer Equipment (ADE)
at 1-800-368-6787.
Repair Procedure
1. Confirm the condition exists.
A. Has the customer experienced or does the vehicle exhibit decreased front windshield
defroster performance at extremely low ambient temperatures?
 YES — Continue to substep B.
 NO — This bulletin does NOT apply. Continue diagnosis using the applicable
Repair Manual.
© 2021 Toyota Motor Sales, USA
T-SB-0024-22
March 22, 2022
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Fresh/Recirculation Servo Actuator Separation
Repair Procedure (continued)
B. Remove the glove compartment door assembly.
Refer to TIS, applicable model and model year Repair Manual:
 2018 (03/2017 – 06/2017 / 06/2017 – ) Camry:
Vehicle Interior – Interior Panels/Trim – “Interior Panels / Trim: Instrument Panel
Safety Pad: Removal”
 2018 Camry HV:
Vehicle Interior – Interior Panels/Trim – “Interior Panels / Trim: Instrument Panel
Safety Pad: Removal”
 2019 Avalon:
Vehicle Interior – Interior Panels/Trim – “Interior Panels / Trim: Instrument Panel
Safety Pad: Removal”
 2019 Avalon HV:
Vehicle Interior – Interior Panels/Trim – “Interior Panels / Trim: Instrument Panel
Safety Pad: Removal”
 2020 – 2021 Corolla:
Vehicle Interior – Interior Panels/Trim – “Interior Panels / Trim: Instrument Panel
Safety Pad: Removal”
 2020 – 2021 Highlander:
Vehicle Interior – Interior Panels/Trim – “Interior Panels / Trim: Instrument Panel
Safety Pad: Removal”
 2020 – 2021 Highlander HV:
Vehicle Interior – Interior Panels/Trim – “Interior Panels / Trim: Instrument Panel
Safety Pad: Removal”

2021 Sienna HV:
Vehicle Interior – Interior Panels/Trim – “Interior Panels / Trim: Instrument Panel
Safety Pad: Removal”
C. Check the fresh/recirculation servo
motor actuator.
Figure 1. Actuator Installed
Is the actuator separated from the
blower assembly?


YES — Continue to step 2.
NO — This bulletin does NOT apply.
Continue diagnosis using the
applicable Repair Manual.
© 2021 Toyota Motor Sales, USA
T-SB-0024-22
March 22, 2022
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Fresh/Recirculation Servo Actuator Separation
Repair Procedure (continued)
2. Check for the servo motor actuator on the passenger kick plate or in the passenger
side footwell.
Is the servo motor actuator present?

YES — Continue to step 3.

NO — Go to step 4.
Figure 2.
3. Inspect the servo motor actuator for ANY
damage, specifically the locking tab.
Is ANY damage present?


Figure 3.
YES — Continue to step 4.
NO — Go to step 5.
© 2021 Toyota Motor Sales, USA
T-SB-0024-22
March 22, 2022
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Fresh/Recirculation Servo Actuator Separation
Repair Procedure (continued)
4. Install the NEW damper servo sub-assembly.
NOTE
Installation of a NEW damper servo sub-assembly is ONLY required if the servo motor actuator is
missing or damaged.
Refer to TIS, applicable model and model year Repair Manual:

2018 Camry:
Vehicle Interior – Heating/Air Conditioning – “Heating / Air Conditioning:
Blower Unit: Reassembly”

2018 Camry HV:
Vehicle Interior – Heating/Air Conditioning – “Heating / Air Conditioning:
Blower Unit: Reassembly”

2019 Avalon:
Vehicle Interior – Heating/Air Conditioning – “Heating / Air Conditioning:
Blower Unit: Reassembly”

2019 Avalon HV:
Vehicle Interior – Heating/Air Conditioning – “Heating / Air Conditioning:
Blower Unit: Reassembly”

2020 – 2021 Corolla:
Vehicle Interior – Heating/Air Conditioning – “Heating / Air Conditioning:
Blower Unit: Reassembly”

2020 – 2021 Highlander:
Vehicle Interior – Heating/Air Conditioning – “Heating / Air Conditioning:
Blower Unit: Reassembly”

2020 – 2021 Highlander HV:
Vehicle Interior – Heating/Air Conditioning – “Heating / Air Conditioning:
Blower Unit: Reassembly”

2021 Sienna HV:
Vehicle Interior – Heating/Air Conditioning – “Heating / Air Conditioning:
Blower Unit: Reassembly”
© 2021 Toyota Motor Sales, USA
T-SB-0024-22
March 22, 2022
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Fresh/Recirculation Servo Actuator Separation
Repair Procedure (continued)
5. Reinstall the servo motor actuator.
With two links of the blower assembly
in the appropriate channels (as shown),
install the servo motor actuator to the servo
motor until a click is heard.
Figure 4.
1
1
1
Link
6. Confirm operation of the fresh/recirculation servo motor actuator.
Cycle through fresh and recirculation modes with the glove compartment removed to
observe the actuator cycling.
Reinstall the glove compartment door assembly.
Refer to TIS, applicable model and model year Repair Manual:

2018 (03/2017 – 06/2017 / 06/2017 – ) Camry:
Vehicle Interior – Interior Panels/Trim – “Interior Panels / Trim: Instrument Panel Safety
Pad: Installation”

2018 Camry HV:
Vehicle Interior – Interior Panels/Trim – “Interior Panels / Trim: Instrument Panel Safety
Pad: Installation”

2019 Avalon:
Vehicle Interior – Interior Panels/Trim – “Interior Panels / Trim: Instrument Panel Safety
Pad: Installation”

2019 Avalon HV:
Vehicle Interior – Interior Panels/Trim – “Interior Panels / Trim: Instrument Panel Safety
Pad: Installation”
© 2021 Toyota Motor Sales, USA
T-SB-0024-22
March 22, 2022
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Fresh/Recirculation Servo Actuator Separation
Repair Procedure (continued)

2020 – 2021 Corolla:
Vehicle Interior – Interior Panels/Trim – “Interior Panels / Trim: Instrument Panel Safety
Pad: Installation”

2020 – 2021 Highlander:
Vehicle Interior – Interior Panels/Trim – “Interior Panels / Trim: Instrument Panel Safety
Pad: Installation”

2020 – 2021 Highlander HV:
Vehicle Interior – Interior Panels/Trim – “Interior Panels / Trim: Instrument Panel Safety
Pad: Installation”

2021 Sienna HV:
Vehicle Interior – Interior Panels/Trim – “Interior Panels / Trim: Instrument Panel Safety
Pad: Reassembly”
© 2021 Toyota Motor Sales, USA