A9722832067133_1

Technical Service Bulletin
PSS 97 Yellow check engine lamp sporadically lights up in the instrument cluster: DTC U014000 and U110100 are
stored
97 22 83 2067133/1 June 3, 2022.
Model(s)
© 2021 Audi of America, Inc.
Year
VIN Range
Vehicle-Specific Equipment
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of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
A6, A7, Q5, SQ5,
Q7, and Q8
2019 – 2023
A4 allroad, A4,
S5, A5 Cabriolet,
A5, A5
Sportback, S5
2019 – 2022
Cabriolet, S5, S5
Sportback, and
A8
RS 5, and RS 5
2019
Sportback
2021 – 2022
All
Not Applicable
A6 allroad, S6,
S7, SQ7, SQ8,
2020 – 2023
and RS Q8
S8
2020 – 2022
A8 e quattro
2020 – 2021
RS 6 Avant, RS 7,
Q5 e quattro, Q5
Sportback, and
2021 – 2023
SQ5 Sportback
A7 e quattro
2021 – 2022
Condition
Customer states:
The yellow check engine lamp is intermittently displayed in the instrument cluster when starting the vehicle.
Workshop findings:
© 2021 Audi of America, Inc.
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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
• The following DTC is stored in the engine electronics, J623 (diagnostic address 0001).
• DTC U014000: Vehicle Electrical System Control Module, no communication, sporadic, symptom 23755.
• The following DTC is stored in the Vehicle Electronics, J519 (diagnostic address 0009).
• DTC U110100: Component protection active, sporadic, symptom 15361024.
Technical Background
Vehicle Electronics, J519 (diagnostic address 0009) intermittently enters component protection mode causing the
check engine lamp to be illuminated.
Production Solution
Under investigation.
Service
Diagnose the vehicle according to the instructions listed below. If the customer’s vehicle condition matches the
condition listed in the Technical Background of this PSS TSB, explain to the customer that a solution is expected to
be available by the end of the 1st quarter of 2023 (subject to change) and that no repairs are necessary at this
point.
Do not replace any components for this condition since this will not resolve the customer’s concern.
Create a PSS record in the PSS application through the Pending Service Solutions (PSS) link in AccessAudi (under
Related Links >> Service), or through the Technical Assistance Page in Elsa.
1. Perform the needed component protection to J519.
2. Other symptoms related to component protection that may be entered in the fault memory can be resolved
using the corresponding test plan in Guided Fault Finding.
3. Clear all faults and ensure the vehicle is entered into the PSS database.
© 2021 Audi of America, Inc.
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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
4. If the J519 actively does not communicate with the tester and the faults are static, continue to diagnose as
normal. In this case, the PSS does not apply. This PSS applies to vehicles that exhibit intermittent component
protection entries to the J519 which as a byproduct cause J623 to set no communication to the J519.
Note: Replacing the control unit will not solve the problem. A software update is being prepared.
Warranty
Claim Type:
• 110 up to 48 Months/50,000 Miles.
• G10 for CPO Covered Vehicles – Verify Owner.
• If the vehicle is outside any warranty, this Technical Service Bulletin is informational
only.
Service Number:
9710
Damage Code:
0039
Labor Operations:
Not Applicable
NA
NA
Diagnostic Time:
GFF
0150 0000
Time stated on the
diagnostic protocol
(Max 100 TU)
Claim Comment:
Road test prior to the service procedure
No allowance
0 TU
Road test after the service procedure
No allowance
0 TU
As per TSB 2067133/1
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Additional Information
© 2021 Audi of America, Inc.
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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.
Technical Service Bulletin
All part and service references provided in this TSB (2067133) are subject to change and/or removal. Always check
with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the Repair
Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
©2022 Audi of America, Inc. All rights reserved. The information contained in this document is based on the latest
information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time
without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any
form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be
modified or reposted to other sites, without the prior expressed written permission of the publisher.
© 2021 Audi of America, Inc.
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All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights
of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a
retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without
the prior expressed written permission of the publisher.