A9722842067362_1
Service Bulletin Details
Public Details for: A9722842067362_1
This bulletin advises to cut back and replace damaged when the air conditioning is inoperative, and dtc B11AE15 is stored.
- 2023 - 2022 - 2021 - 2020 - 2019 -
Models from 2023
2023 AUDI Q8 |
2023 AUDI RS Q8 |
2023 AUDI SQ8 |
Models from 2022
2022 AUDI Q8 |
2022 AUDI RS Q8 |
2022 AUDI SQ8 |
Models from 2021
2021 AUDI Q8 |
2021 AUDI RS Q8 |
2021 AUDI SQ8 |
Models from 2020
2020 AUDI Q8 |
2020 AUDI RS Q8 |
2020 AUDI SQ8 |
Models from 2019
2019 AUDI Q8 |
Technical Service Bulletin 87 Air Conditioning is inoperative, DTC B11AE15 97 22 84 2067362/1 June 22, 2022. Model(s) Year Q8 2019 – 2023 SQ8, and RS Q8 2020 – 2023 VIN Range Vehicle-Specific Equipment All Not Applicable Condition Customer states: • Customer states the A/C is inoperative and does not cool the vehicle. Workshop findings: The following DTC is stored in the onboard supply control unit J519 diagnostic address 0009. • DTC B11AE15: A/C compressor regulator valve, open circuit/short circuit to B+. Technical Background The wiring to the A/C compressor connector T3r is not long enough. Wires may become stretched, break, or pulled from the connector as a result. Production Solution Harness length increased in production. Service © 2022 Audi of America, Inc. Page 1 of 5 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin If DTC B11AE15: A/C compressor regulator valve Open circuit/short circuit to B+ is stored in the onboard supply control unit J519 diagnostic address 0009, inspect the wiring at connector T3r in the area of the A/C compressor as seen in Figure 1. Tip: It may be necessary to cut back the harness tape several inches to expose the damaged section of the harness. Figure 1. N280 control wire damaged at T3r connection If damage is found in this area all 3 wires will need to be extended following the directions below. 1. Cut back the damaged wire(s) until the wires are clean and free of any corrosion. 2. Extend all 3 wires so that a length of approximately 110 mm is achieved when measuring from the base of the connector to the first branch in the harness. See Figure 2. 3. Ensure there is enough slack to keep the harness from stretching however not so much the wires hang down. 4. Repair and modify the harness using VAS 1978 B 5. Wrap the harness section using fabric adhesive tape N 107 920 02. Wrap wires up to 20 mm from the base of the connector housing, as seen on the original harness in Figure 1. © 2022 Audi of America, Inc. Page 2 of 5 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin 6. Clear faults and perform a functional check. Figure 2. Measure 110 mm from T3r to the first harness branch Warranty Claim Type: • 110 up to 48 Months/50,000 Miles. • G10 for CPO Covered Vehicles – Verify Owner. • If the vehicle is outside of any warranty, this Technical Service Bulletin is informational only. Service Number: 9712 Damage Code: 0015 Labor Operations: Remove and install noise 10 82 19 00 insulation See SRT with associated operations Repair wiring harness See SRT with associated operations © 2022 Audi of America, Inc. 97 09 41 53 Page 3 of 5 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Diagnostic Time: Claim Comment: GFF 0150 0000 Time stated on the diagnostic protocol (Max 50 TU) Road test prior to the service procedure No allowance 0 TU Road test after the service procedure No allowance 0 TU As per TSB 2067362/1 All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures Manual. Claims are subject to review or audit by Audi Warranty. Required Parts and Tools Always check with your Parts Department and/or ETKA for the latest information and parts bulletins. Part Number Part Description Quantity See ETKA Fasteners, Bolts, Nuts, and Screws as needed per the Repair Manual See ETKA/ELSA 000 979 940 crimp connectors 03 000 979 025 E individual wires 0.3 (only charge 2 wires from the pack of 5) N 107 920 02 Fabric adhesive tape 0.2 Additional Information All part and service references provided in this TSB (2067362) are subject to change and/or removal. Always check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair. ©2022 Audi of America, Inc. All rights reserved. The information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may © 2022 Audi of America, Inc. Page 4 of 5 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. © 2022 Audi of America, Inc. Page 5 of 5 All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.