15-004-22

BULLETIN NOTES
APPLICABLE MODEL(S)/VINS
2019-2021 Mazda3 (Japan built) vehicles with VINS lower than JM1BP******402772 (produced before August 19, 2021)
2019-2021 Mazda3 (Mexico built) vehicles with VINS lower than 3MZBP******254975 (produced before December 9,
2021)
2020-2021 CX-30 vehicles with VINS lower than 3MVDM******320221 (produced before December 10, 2021)
2022 MX-30 vehicles with VINS lower than JM1DR**B***100449 (produced before September 25, 2021)
DESCRIPTION
Some vehicles may exhibit the warning messages “Safety and Driver Support Systems Temporarily Disabled” or “Front
Radar Obscured. Drive Safely.” displayed in the instrument cluster despite no dirt on the front radar sensor while driving
in specific locations as follows:
Case
Road conditions
1
Roads with continuous elevated road
ways on one side or tall walls on one s
ide
2
Inside tunnels with an overall rounded
shape
Image
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3
Roads with no reflective objects aroun
d
Warning message
This is caused by inappropriate decision logic of the control software in the front radar sensor. To eliminate this concern,
the control software of the front radar sensor has been modified.
Customers having this concern should have their vehicle repaired using the following repair procedure.
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REPAIR PROCEDURE
1. Verify the customer concern.
2. Replace the front radar sensor with a modified one according to the instructions on MGSS.
NOTE: Before replacing parts, be sure to confirm the location of occurrence with the customer, and replace parts only
when it occurs in the above-mentioned occurrence cases (1) to (3).
• Mazda3 (FRONT RADAR SENSOR REMOVAL/INSTALLATION)
• CX-30 (FRONT RADAR SENSOR REMOVAL/INSTALLATION)
• MX-30 (FRONT RADAR SENSOR REMOVAL/INSTALLATION)
3. Verify the repair.
NOTE: Inform the customer of the following:
• Even after replacement, depending on the surrounding environment, if the reflected wave is very similar to dirt
adhesion or if the non-reflective environment continues for a long time, the radar dirt warning message may occur
as before the replacement.
• If the front radar is covered with rain, snow, mud, etc., the radar dirt warning message may be displayed. This is
not a malfunction, but rather a temporary suspension of radar operation due to conditions that do not allow for
normal transmission and reception of radar waves.
PARTS INFORMATION
Parts Number
Description
Qty.
Notes
B0N2-67-XA0E
Sensor, Radar-Front
1
Mazda3 (Japan built)
BDTS-67-XA0E
Sensor, Radar-Front
1
Mazda3 (Mexico built) and CX-30
DN4J-67-XA0C
Sensor, Radar-Front
1
MX-30
BCKB-67-Z03
Bolt
3
[R] Mazda3, CX-30 and MX-30
BCKA-50-345
Nut
3
[R] Mazda3
[R]: Replacement parts
Replacement parts location
Mazda3 (Nut)
Mazda3 and CX-30 (Bolt)
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MX-30 (Bolt)
WARRANTY INFORMATION
NOTE:
• This warranty information applies only to verified customer complaints on vehicles eligible for warranty repair.
• This repair will be covered under Mazda’s New Vehicle Limited Warranty term.
• Additional diagnostic time cannot be claimed for this repair.
Mazda3
Warranty Type
A
Symptom Code
6X
Damage Code
9W
Part Number Main Cause
Quantity
BDTS-67-XA0E or B0N2-67-XA0E
1
With 360° view monitor system, 360° view monitor system
screen display verification and 360° view monitor system
aiming
XXW2GERX / 0.8 Hrs.
Operation Number / Labor Hours:
With 360° view monitor system and 360° view monitor
system screen display verification only
XXW2GHRX / 0.7 Hrs.
Without 360° view monitor system
XXW2GKRX / 0.7 Hrs.
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CX-30
Warranty Type
A
Symptom Code
6X
Damage Code
9W
Part Number Main Cause
Quantity
BDTS-67-XA0E or B0N2-67-XA0E
1
With 360° view monitor system, 360° view monitor system
screen display verification and 360° view monitor system
aiming
XXW2GERX / 0.9 Hrs.
Operation Number / Labor Hours:
With 360° view monitor system and 360° view monitor
system screen display verification only
XXW2GGRX / 0.8 Hrs..
Without 360° view monitor system
XXW2GKRX / 0.8 Hrs.
MX-30
Warranty Type
A
Symptom Code
6X
Damage Code
9W
Part Number Main Cause
Quantity
DN4J-67-XA0C
1
With 360° view monitor system, 360° view monitor system
screen display verification and 360° view monitor system
aiming
XXW2GMRX / 0.9 Hrs.
Operation Number / Labor Hours:
With 360° view monitor system and 360° view monitor
system screen display verification only
Without 360° view monitor system
XXW2GNRX / 0.8 Hrs. (with Front Cross Traffic Alert)
XXW2GPRX / 0.7 Hrs. (without Front Cross Traffic Alert)
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